Customer insights analyst Work, Jobs in Leicester (with Salaries)

Customer Insights Analyst
Sinfloro Fragrance and Retail Solutions Ltd —Leicester
- £33,000 - £40,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Flexitime
- Sick pay
Quick apply
Data Analyst
Cromwell —Leicester
- Full-time
- Time management
- Analytics
- Annual leave
- Sick pay
Senior Pricing Analyst
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
Senior Strategy Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
Business systems analyst
TESTQ Technologies —Leicester
- £33,400 - £45,000 a year
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
Quick apply
Integration Analyst
Trelleborg Medical Solutions —Leicester
- Hybrid work
- Computer Science
- Bachelor's degree
- Travel
Business Intelligence Analyst
Xylem —Nottingham
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Pricing, Data & Analytics Cohort
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
Senior Business Intelligence and Insights Analyst
Coventry City Council —Coventry
- £39,152 - £39,862 a year
- Analysis skills
- Communication skills
5d
Senior Data Analyst
Capital One UK —Nottingham
- Full-time
- Hybrid work
Senior Customer Analyst
Specsavers —Nottingham
- Up to £62,000 a year
- Full-time
- Mentoring
7d
Lead Credit Risk Analyst
NEXT —Leicester
- Up to £66,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Free parking
- Employee discount
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- In-person
- Communication skills
Quick apply
Home Risk Pricing Manager
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
Transformation Manager - Retail Operations
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Organisational skills
4h
Digital Data Analyst
Greene King Corporate - BRA_001 —Burton-On-Trent
- £1,500 a week
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Head of Customer Insight
Dunelm —Leicester
- Communication skills
- Analytics
Condition Monitoring Engineer
ONYX Insight —Nottingham
- Full-time
- Spanish
- Databases
- Bachelor's degree
Quick apply

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customer insights analyst jobs near leicester

Customer Insights Analyst

Sinfloro Fragrance and Retail Solutions Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year

Benefits

Additional leave
Flexitime
Paid volunteer time
Sick pay

Qualifications

CRM software
Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
Digital analytics tools
Data quality analysis
Stakeholder liaison
SQL querying
Performance reporting in digital marketing
Process improvement
English
E-commerce
Tableau
Power BI data visualisation
Customer segmentation
Analysis skills
Market research
Data management
Management reporting
Audience segmentation
A/B testing
Data visualisation
Market analysis and research experience
Google Analytics
Adobe Analytics
Data analysis within retail industry
Analytics

Full job description

About the Role

Sinfloro Fragrance and Retail Solutions Ltd provides fragrance retail, beauty-product distribution, e-commerce support, customer analytics and promotional campaign services.

We are looking for an analytical, commercially aware and detail-focused Customer Insights Analyst to help the business better understand customer behaviour, product preferences and campaign performance.

The successful candidate will analyse customer, sales and digital-channel data to identify trends and provide practical recommendations. You will work closely with marketing, e-commerce, sales and product teams to improve customer engagement, retention, product selection and promotional activity.

This mid-level position is suitable for candidates with experience in customer analytics, marketing analysis, retail data, e-commerce reporting, consumer research or business intelligence.

Key Responsibilities

Customer Behaviour Analysis: Review purchasing patterns, product preferences, order frequency and customer engagement.

Customer Segmentation: Group customers using relevant characteristics, behaviours and purchasing activity.

Sales Analysis: Analyse fragrance and beauty-product performance across customer groups, channels and periods.

Campaign Evaluation: Measure the results of email, social-media, paid-media and promotional campaigns.

Retention Analysis: Identify patterns relating to repeat purchases, customer loyalty and inactivity.

Digital Analytics: Review website traffic, product-page activity, conversion rates and purchasing journeys.

Product Insights: Identify customer demand, emerging preferences and underperforming product categories.

Reporting: Prepare regular dashboards, reports and summaries for marketing and commercial teams.

Data Validation: Check customer and campaign datasets for missing, duplicated or inconsistent information.

Market Research Support: Assist with surveys, competitor reviews and customer-feedback analysis.

Testing Support: Help evaluate promotional offers, campaign messages, website changes and customer experiences.

Forecasting Support: Use historical data and current trends to support demand and campaign planning.

Stakeholder Collaboration: Present findings clearly to marketing, sales, product and management teams.

Recommendation Development: Translate analytical findings into practical actions that can improve performance.

Process Improvement: Recommend improvements to customer-data collection, reporting and analytical workflows.

What We Are Looking For

At least 2 years of experience in customer insights, marketing analytics, retail analysis, e-commerce reporting or a related role.
Strong numerical and analytical skills.
Advanced confidence using Microsoft Excel or comparable spreadsheet software.
Experience preparing dashboards, reports and performance summaries.
Ability to identify trends and explain their commercial significance.
Good understanding of customer journeys, conversion and retention.
Strong attention to detail and accurate data-management abilities.
Good written and spoken English.
Ability to present analytical findings to non-technical stakeholders.
Strong organisation and deadline-management skills.
Ability to manage several reporting tasks and changing priorities.
Commercially aware and collaborative approach to work.

Preferred Qualifications

Qualification in Marketing, Business, Economics, Statistics, Data Analytics or a related subject.
Experience in fragrance, beauty, fashion, retail, consumer goods or e-commerce.
Familiarity with Google Analytics, Adobe Analytics or comparable digital-analytics tools.
Experience using Power BI, Tableau or another reporting and visualisation platform.
Basic knowledge of SQL or customer-database queries.
Familiarity with customer-relationship management and email-marketing platforms.
Experience with customer segmentation, campaign measurement or A B testing.
Understanding of data-protection and responsible customer-data handling.

Pay: £33,000.00-£40,000.00 per year

Benefits:

Additional leave
Flexitime
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer insights analyst jobs in leicester

Customer Insights Analyst

Data Analyst

Senior Pricing Analyst

Senior Strategy Analyst

Business systems analyst

Integration Analyst

Business Intelligence Analyst

Pricing, Data & Analytics Cohort

Senior Business Intelligence and Insights Analyst

Senior Data Analyst

Senior Customer Analyst

Lead Credit Risk Analyst

Support Analyst

Home Risk Pricing Manager

Transformation Manager - Retail Operations

CX Performance Analyst

AML Analyst

Digital Data Analyst

Head of Customer Insight

Condition Monitoring Engineer

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