Customer service team Work, Jobs in Lennoxtown, Stg (with Salaries)

Sales Professional - Live chat
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
Founding Food-to-Go Supervisor
Spar, Kirkie Stores —Glasgow
- £14 - £15 an hour
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
10d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
5d
Customer Service Advisor Glasgow
HM Revenue and Customs —Glasgow
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
2d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Glasgow
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
6d
Customer Support Associate (Later Stage Mortgages)
Nationwide Building Society —Glasgow
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Customer Service Executive
Arnold Clark —Glasgow
- £25,000 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee discount
Quick apply
11d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
Skilled Factory Operative - Evenings - Subsidised Bus Service Available
Bakkavor —Glasgow
- £13.36 - £13.79 an hour
- Overtime
- English
- Maths
- Free parking
- Employee discount
Quick apply
Retail Sales Assistant
Eurochange —Glasgow
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
VEHICILE RECOVERY CONTROLLER/CALL HANDLER
KAISER RECOVERY LTD —Glasgow
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Retail Assistant (Athlete) PT 8H - Bishopbriggs
Nike —Glasgow
- 8 hour shift
- Sales
- Customer service
- Communication skills
- Employee discount
Customer Expert - Public Sector
Teleperformance —Glasgow
- £27,601.60 a year
- Full-time
- Customer service
- Typing
- In-person
- Paid training
- Work from home
Work & Study Program: Hotel Management Degree
Motel One —Glasgow
- Full-time
- Hospitality
- English
- Hotel
Quick apply
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Customer Service Assistant
Carlton Clubs (Carlton Bingo) —Glasgow
- £12.71 - £13.10 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
6d

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customer service team jobs near lennoxtown, stg

Sales Professional - Live chat

Chisholm Hunter Ltd -
Glasgow

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Live chat
Sales
Magento
Microsoft Office
Organisational skills
IT
Typing
Communication skills

Full job description

Starting Salary: £12.71 per hour (flexible with industry experience)

Location: Glasgow City

Full time: 40 hours per week

Fully on site

Voted one of Sunday Times Best Places to Work 2025 and 2026!

Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.

At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

As a Luxury Online Sales Professional, you will be responsible for delivering a "Cut Above" customer experience across our digital sales channels, including live chat, email, and telephone. You will play a key role in converting online enquiries into sales, building relationships with customers, and supporting them throughout their purchasing journey.

This is a fast-paced role requiring exceptional communication skills, strong attention to detail, and the ability to manage multiple customer conversations simultaneously while maintaining accuracy and professionalism. You will proactively identify sales opportunities, nurture customer relationships, and contribute towards departmental sales and service targets.

Key Responsibilities include:

Respond promptly and professionally to customer enquiries via live chat, email, and telephone.
Manage multiple customer conversations simultaneously while maintaining high levels of accuracy, attention to detail, and service quality.
Provide detailed and accurate information on luxury jewellery, Swiss timepieces, pricing, finance options, promotions, and services to support informed purchasing decisions.
Proactively identify opportunities to upsell and cross-sell products, including our exclusive insurance packages and aftercare services.
Build genuine customer relationships, manage expectations, and deliver on promises to create loyalty and repeat business.
Follow up on sales enquiries and previous customer interactions to nurture relationships and maximise conversion opportunities.
Collaborate closely with retail stores and internal sales teams to manage leads, update customer records, and support customer follow-up activity.
Maintain departmental KPIs including sales performance, customer satisfaction, response times, conversion rates, and process accuracy.
Become an expert in our luxury jewellery and Swiss watch collections through ongoing training and development.
Ensure compliance with company procedures, GDPR regulations, and industry standards.

Qualifications & Experience:

Previous sales experience is essential, ideally within retail, luxury goods, customer service, contact centre, or online sales environments.
Demonstrable experience of achieving sales targets and identifying opportunities to maximise revenue.
Passion for jewellery, gemstones, luxury products, and delivering exceptional customer experiences.
Strong IT literacy & experience working with Magento, POS, Live Chat & Office 365
Capability to type minimum 30 words per minute
Demonstrate a proactive approach, consistently seeking ways to improve processes and deliver excellent results
Confidence using multiple computer systems simultaneously.
Ability to effectively multitask and manage several customer conversations and tasks at once in a fast-paced environment.
Strong organisational skills and the ability to prioritise workload effectively.
Comfortable working towards individual and team performance targets and KPIs.

What Success Looks Like:

Delivering outstanding customer satisfaction across all digital channels.
Achieving and exceeding sales and conversion targets.
Maintaining high standards of accuracy and compliance.
Building long-term customer relationships that generate repeat business and referrals.
Demonstrating strong product knowledge and commercial awareness.

If this seems like your ideal role, apply now!

Quick apply

Refine Your Search

customer service team jobs in lennoxtown, stg

Sales Professional - Live chat

Founding Food-to-Go Supervisor

Customer Service Advisor

Customer Service Advisor Glasgow

Telephone Fundraiser - Full Time Contract (Remote)

Customer Support Associate (Later Stage Mortgages)

Customer Service Executive

Customer Service Representative

Customer Service Team Manager 24/7 shift pattern

Customer Service Representative - Glasgow

Skilled Factory Operative - Evenings - Subsidised Bus Service Available

Retail Sales Assistant

VEHICILE RECOVERY CONTROLLER/CALL HANDLER

Client Service Team Leader 24/7 shift pattern

Customer Service Representative

Retail Assistant (Athlete) PT 8H - Bishopbriggs

Customer Expert - Public Sector

Work & Study Program: Hotel Management Degree

Incident Customer Service Operator - Glasgow

Customer Service Assistant

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