Resident liaison officer Work, Jobs in Lewisham (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- CRM software
- Microsoft Outlook
- English
Resident Liaison Officer
United Infrastructure —London
- Full-time
Quick apply
Resident Liaison Officer
Guildmore Ltd —London
- Full-time
- Travel
Quick apply
Resident Liaison Officer
Sureserve —East London
- £30,000 - £35,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resident Liaison Officer
Wates —Croydon
- Communication skills
4d
Resident Liaison Officer
Aaron Services —East London
- £30,000 - £35,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Housing and Neighbourhood Officer
The Guinness Partnership —Croydon
- £43,038 a year
- Full-time
- Customer service
- Travel
- Communication skills
5d
RP Prosecution Support Officer (South LPA)
Essex Police and Kent Police —Basildon
- From £27,204 a year
- Full-time
- Computer literacy
- Computer skills
3d
Housing & Welfare Officer
The Charterhouse —London
- £35,000 - £38,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
2d
Employability Tutor
City of Westminster Council —Westminster
- £35.59 an hour
- Education
- Communication skills
Temporary Accommodation Placement Officer
Civic Recruitment Limited —Waltham Forest
- £173.31 a day
- Hybrid work
- Communication skills
Quick apply
Accommodation Officer
Harrow Council —Harrow
- £42,414 - £45,357 a year
- Organisational skills
- Communication skills
9d
Community Engagement Officer
Taylor Woodrow —London
- Full-time
- Presentation skills
- No degree
- Organisational skills
Quick apply
3d
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Project Officer-Housing
Civic Recruitment Limited —Waltham Forest
- £34.03 an hour
- Temporary
- Data analysis skills
- Research
- Microsoft Office
Quick apply
Research Officer - Prisons and Probation Ombudsman
Ministry of Justice —London
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Time management
- Annual leave
- Employee discount
5d
Estates/Property Officer
Public Sector Resourcing —London
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Data entry
3d
Damp & Mould & Disrepair Surveyor
PA Housing —Sunbury
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Pest Control Officer
Crawley Borough Council —Crawley
- £32,463 - £34,887 a year
- Full-time
- Communication skills
- Employee discount
4d

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time
Up to £33,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Tenant engagement
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. We offer a salary of up to £33,000 plus a company car.

This is an exciting opportunity to play a key role in supporting residents and clients across social housing refurbishment, maintenance, and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement works.

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments.

As a Resident Liaison Officer, you'll act as the key link between residents, site teams, and project managers, helping to minimise disruption, manage expectations, and maintain positive relationships within the local community.

A full UK driving licence is essential for this role.

About the Role

As the main point of contact for residents throughout the lifecycle of planned works, you will provide clear communication, coordinate access arrangements, and ensure residents feel informed and supported at every stage of the project.

Key Responsibilities

Build and maintain positive relationships with residents, ensuring they remain informed about planned works, project timelines, and progress updates.
Act as the primary point of contact between residents, site teams, project managers, and client representatives.
Coordinate access appointments and arrangements to support the successful delivery of works.
Distribute resident communications, including notices, newsletters, and project updates.
Respond to resident enquiries and concerns professionally, resolving issues promptly and escalating where required.
Support resident meetings, consultation events, open days, and community engagement activities.
Maintain accurate records of resident interactions, access arrangements, vulnerabilities, and any special requirements.
Work closely with site managers and project teams to ensure residents' needs are understood and considered throughout delivery.
Promote Equans' commitment to excellent customer service and community partnership.
Ensure residents' homes are treated with care, respect, and professionalism during all works.

About You

Proven experience working as a Resident Liaison Officer, Tenant Liaison Officer, or in a similar resident-facing role.
Previous experience within social housing, planned maintenance, refurbishment, regeneration, construction, or property services environments is essential.
Experience managing resident communications, appointments, access arrangements, and customer enquiries throughout planned works programmes.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of residents and stakeholders.
Strong organisational skills with the ability to manage multiple priorities effectively.
A compassionate, professional, and customer-focused approach.
Good IT and administrative skills with experience maintaining accurate records and resident communications.
The ability to work independently as well as collaboratively within a wider project team.
A full UK driving licence.

What We Offer

In return, we offer a competitive package and opportunities to develop your career within a leading organisation:

Competitive salary and benefits package
24 days annual leave plus bank holidays
Pension scheme
Life assurance
Employee benefits platform, including retail discounts and wellbeing support
Ongoing training and professional development opportunities
Career progression within a growing and diverse organisation

Why Equans?

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping to create sustainable communities and improve everyday lives. Our people are at the heart of everything we do, and our Resident Liaison Officers play a vital role in ensuring projects are delivered with care, professionalism, and a strong focus on customer satisfaction.

Join Equans and help us make a positive impact in communities across the UK.

Place:

Workplace : Croydon United Kingdom

Apply Now

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resident liaison officer jobs in lewisham

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Pest Control Officer

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