Application support analyst Work, Jobs in Liphook, Ham (with Salaries)

Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
5d
Data Analysis and Insight Lead
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Business Analyst
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
6d
Assoc Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Senior Data Analyst
University of Portsmouth —Portsmouth
- £41,064 - £44,746 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
13d
Associate Application Analyst
Visa Europe Limited —Basingstoke
- 12 hour shift
- Analysis skills
- Bachelor's degree
- Organisational skills
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Smart Quality Assurance Analyst
Portsmouth Water —Havant
- £40,120 - £44,397 a year
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Data and Reporting Analyst
REL Field Marketing —Winnersh
- £29,000 - £32,000 a year
- Full-time
- SQL
- Maths
- IT
- Annual leave
- Employee discount
10d
Data Analyst
University of Portsmouth —Portsmouth
- £32,080 - £34,610 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- University
- Employee discount
14h
Senior Data Analyst
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Azure
- SQL
- Annual leave
- Employee assistance programme
12d
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Insight Manager
Powerforce —Winnersh
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- Azure
- Communication skills
- Annual leave
- Employee discount
4d
Strategic Insights Automation Analytics Engineer (RPA Specialist)
Surrey Police —Guildford
- £45,374 - £57,478 a year
- Full-time
- SQL
- Maths
- Communication skills
- Annual leave
- Employee discount
10d
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Systems Ops Analyst
Epicor —Bracknell
- Up to £51,000 a year
- Full-time
- Azure
- Windows
- SQL
5d
Radar Trials - Data Analyst
QinetiQ —Chichester
- Full-time
- Engineering
- Data analysis skills
- Maths
- Employee discount
Agile Systems Analyst
BMW —Farnborough
- PMP
- Master's degree
- Project management
HR Data Analyst
Lane Clark & Peacock —Winchester
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount

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Support Analyst - Application Support

Sopra Steria -
Portsmouth

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

ITIL Certification
DevOps
ITIL
Problem management
Application support
Communication skills

Full job description

Are you a Support Analyst looking for a new challenge?

Sopra Steria’s ADS account is seeking to recruit 6 Support Analysts to join a growing team supporting a key programme within our sector. This is a fantastic opportunity for analysts with a background in application support, or helpdesk environments who are looking to develop their careers in a highly professional and mission-focused setting.

Working as part of a 24/7 shift-based support team, you will play a key role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development.

What you will be doing

Log, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels.
Investigate application and user issues, carry out initial analysis, and either resolve or escalate where needed.
Monitor live services and help ensure systems are running effectively within agreed service targets.
Support problem management and change activity by following defined procedures and maintaining accurate support records.
Assist with testing, system checks, and release support activities to help maintain service stability.
Produce and update support documentation, user guidance, and operational records to support day-to-day service delivery.

What you will bring

Experience in Application Support.
ITIL Foundation or awareness of ITIL-based support environments.
Experience supporting applications through a DevOps or scripted support model.
Good problem-solving skills with the ability to investigate issues and follow them through to resolution.
An understanding of core support processes such as incident, request, and problem management.
Experience working in a structured environment with defined processes, priorities, and service targets.
Strong communication skills and the ability to work effectively with users, team members, and technical colleagues.
Willingness to work onsite in a secure environment and be part of a 24/7 shift rota.

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!

Employment Type: Permanent
Location: Portsmouth – onsite 24x7 shift-based
Security Clearance Level: Active DV, otherwise willingness to go through this clearance
Internal Recruiter: Soraya
Salary: £30,000 to £35,000
Benefits: 25 days annual leave with the choice to buy extra days, life assurance, and 6% pension

If you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

Apply Now

Refine Your Search

application support analyst jobs in liphook, ham

Support Analyst - Application Support

Application Support Analyst

Data Analysis and Insight Lead

Business Analyst

Assoc Application Analyst

Senior Data Analyst

Associate Application Analyst

Service Desk Analyst

Smart Quality Assurance Analyst

Data and Reporting Analyst

Data Analyst

Senior Data Analyst

Service Desk Analyst

Insight Manager

Strategic Insights Automation Analytics Engineer (RPA Specialist)

1st Line Support Analyst

Systems Ops Analyst

Radar Trials - Data Analyst

Agile Systems Analyst

HR Data Analyst

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