At St Luke’s Hospice, our people make everything we do possible. We are looking for an exceptional People Services Administrator to join our small, friendly and busy People Services team.
This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.
We are looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.
You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.
This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.
You will:
- Support recruitment administration, onboarding and new starter processes
- Communicate professionally with candidates, managers, staff and volunteers
- Prepare letters, contracts and employment documentation
- Maintain accurate employee and volunteer records
- Support payroll, benefits and contractual administration
- Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks
- Support absence recording, reporting and routine People Services queries
- Help improve systems, processes and the overall employee and volunteer experience
You will bring:
- Excellent administration skills
- Strong attention to detail and accuracy
- Good organisational skills and the ability to manage competing priorities
- Confident written and verbal communication skills
- A professional, friendly and customer-focused approach
- Strong IT skills, including Microsoft Word, Excel, Outlook and Teams
- Confidence using databases or digital systems
- The ability to maintain confidentiality and handle sensitive information appropriately
- A positive, flexible and supportive approach to working as part of a team
Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.
You will be joining a supportive, values-led organisation where the quality of our people processes makes a real difference to the experience of our staff and volunteers. At St Luke’s, we are guided by our values of Compassion, Respect, Integrity and Professionalism, and we are committed to creating a workplace where everyone is treated with dignity and respect.
If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, we would love to hear from you.
We’re an equal opportunities employer
We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace where everyone can thrive. We assess candidates based on skills, experience, and qualifications — not background or personal circumstances. As part of the Disability Confident scheme, we guarantee an interview to all disabled applicants who meet the essential criteria. Having a criminal record won’t necessarily bar you from employment; decisions are made based on role requirements and individual circumstances.
Unfortunately St Luke's Hospice Plymouth aren't able to sponsor individuals to work in the United Kingdom.
Closing Date: Midnight Sunday 13 September 2026
1st Interview Date: 24 & 25 September 2026
2nd Interview Date: To be confirmed
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Hello and thank you for checking out our current vacancy.
It’s worth setting up a job alert or simply checking back in regularly because - as St Luke's continues to meet the demand of caring for more families - we're always evolving and new opportunities spring up, both clinical and non-clinical. One of them could be just what you're looking for!
We value all our people - not only our specialist doctors, nurses and social workers, but also our colleagues more behind the scenes, from our maintenance and catering staff to our fundraisers, administrators, educators and IT team. And that's just to name a few! It takes a vast variety of skills, experience and knowledge to keep our vital service running smoothly.
As an Employer of Choice, we offer our staff a wide range of benefits and rewards. Not only generous annual leave and pension schemes, but a fantastic health scheme to help towards the cost of eye tests, dental care and physiotherapy. In addition, this gives you access a GP, and counselling and practical information helplines, 24/7.
While working with our hospice is hugely rewarding, knowing you're helping us make such an important difference, we recognise it's work that can be challenging emotionally. That's why, when you join us, we'll be here to support you all the way.
Don't miss out on the opportunity to join our friendly, award-winning team – learn more about working life at St Luke’s on our dedicated jobs page.
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