Technical support occupations Work, Jobs in Lisvane, Crf (with Salaries)

Technical Support Agent
DVS Ltd —Cardiff
- £26,500 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1h
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Technical Support Advisor
Which? —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Computer skills
- Communication skills
5h
e-Assessment Support Officer
WJEC CBAC Ltd —Cardiff
- £28,995 - £29,700 a year
- Temporary
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
IT Support and Systems Assistant
Cerebra —Cardiff
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
6d
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
1d
IT Graduate - Support & Operations
ROCKWOOL Group —Bridgend
- Full-time
- Project management
- Communication skills
- Annual leave
- Sick pay
7d
Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Software Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Critical Environment Technical Trainer
Microsoft —Newport
- £42,000 - £71,900 a year
- Full-time
- Azure
- Microsoft Office
- Project management
- Work from home
Academy IT Analyst
Bridewell —Cardiff
- Full-time
- Hybrid work
- No experience needed
- Travel
- IT
Quick apply
14d
Learning Technologist
Cardiff and Vale College —Cardiff
- £28,793 - £30,498 a year
- Part-time
- Communication skills
- Annual leave
4d
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
IT Customer Service Advisor
Catapwlt —Bridgend
- Up to £20,000 a year
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Hybrid work
- Customer service
- Analysis skills
- Travel
12d
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
- Monday to Friday
- Analysis skills
- Communication skills
- Time management
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
14d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount

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technical support occupations jobs near lisvane, crf

Technical Support Agent

DVS Ltd
Cardiff

Quick apply

Job details

Full-time
£26,500 a year
1 hour ago

Benefits

Free parking
Casual dress
Free flu jabs
Company pension
Discounted gym membership
Company events
Employee assistance programme
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Car scheme
Sick pay
On-site parking

Qualifications

Sage
Customer service
CCTV
Technical support
IT support
Communication skills

Full job description

Job Title

Technical Support Agent

Location

Internal role, based at Cardiff

Role Summary

This role will give you the opportunity to join our fast-paced, award winning Technical Support Department. The focus is supporting our business customers on the telephone, face to face or via email. Tasks include dealing with and resolving customer queries and issues in a professional manner, whilst maintaining the DVS brand and giving the best advice and support possible. You will have a strong desire to learn and improve your technical skills and knowledge

Main Responsibilities

· To provide telephone and remote support to customers experiencing technical difficulties with electronic and CCTV equipment

· Log all calls within management software (Sage CRM) and record detailed notes

· Troubleshooting and testing functionality of equipment and associated components

· Communicate with customers in an efficient and professional manner

· Deliver customer training

· Attend training on new releases of technology (sometimes outside of normal working hours)

· Drive to improve your technical knowledge in and out of work hours

· Develop good customer relations

· Working as part of a team and individually

Key Attributes

· Working with customers to be able to identify issues and find resolutions

· Excellent customer service and communication skills

· Excellent analytical and problem solving

· Great initiative

· Self-motivated to strive for excellence

· A drive to learn and keep up to date with technical advancements

· On-going training is provided but your desire to learn and further your knowledge is essential

Experience

· Excellent professionalism and customer service

· Knowledge of basic electronic principles and computing

· IT literate

· Technical support

· Customer service

· A keen desire to learn about new technologies, electronics, computing and networking

· CCTV Industry knowledge is a positive but not essential

Benefits

· 25 Days Holiday Per Annum Plus Statutory Bank Holidays; increasing to 28 Days Holiday Allowance after three years’ service

· Private medical insurance

· Workplace pension

· Buy/sell holiday scheme

· Company sick pay

· Income protection

· Employee assistance programme

· Company social events

· Charity days & events

· Annual flu vaccination

· Casual dress code

· Free parking

· Enhanced maternity & paternity leave

· Share incentive scheme

· Profit-related pay

· Electric vehicle scheme

Discounted gym membership

DVS, a part of Midwich Group, is an equal opportunity employer and welcomes applicants from all backgrounds. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.

Pay: £26,500.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in lisvane, crf

Technical Support Agent

Technical Support Analyst

Technical Support Advisor

e-Assessment Support Officer

IT Support and Systems Assistant

Service Desk Advisor (First Line Helpdesk)

IT Graduate - Support & Operations

Product Support Associate

Software Support Engineer

Service Desk Engineer

Critical Environment Technical Trainer

Academy IT Analyst

Learning Technologist

1st Line NOC Engineer, UK

IT Customer Service Advisor

Technical Support Co-ordinator

In-Service Support Co-Ordinator

1st Line NOC Engineer, UK

Senior Service Desk Analyst

Customer Enablement Specialist

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