Customer care manager Work, Jobs in Liverpool, Eng (with Salaries)

General Manager - Liverpool Area
Pret A Manger —Liverpool
- From £36,400 a year
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee discount
General Manager
Pogue Mahone —Liverpool
- Up to £45,000 a year
- Full-time
- Bar
- Management
- In-person
- Employee discount
Quick apply
7d
Client Services Manager
Signature Business Development Services Ltd —Liverpool
- £43,435 - £52,831 a year
- Full-time
- Business development
- Supervising experience
- Contracts
Quick apply
2d
Deputy Customer Experience Manager ZARA LIVERPOOL
INDITEX —Liverpool
- Full-time
- Management
- Leadership
Quick apply
Deputy Store Manager
B&M Retail —Liverpool
- Weekend availability
- Leadership
- Employee discount
Duty Manager
The Brunch & Cocktail Club —Liverpool
- From £13.20 an hour
- Weekend availability
- Hospitality
- Bar
- Team management
- Employee discount
Quick apply
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Designate Centre Manager
Halfords —Liverpool
- £35,000 - £51,500 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Assistant Branch Manager- North West Region
Travis Perkins —Liverpool
- Full-time
Sales Management Trainee
AUREA LUMEN LIMITED —Liverpool
- £24,420.00 - £30,706.88 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager (Full-Time)
Pandora Jewelry —Liverpool
- £32,310 - £40,800 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Store Manager
Toolstation —Liverpool
- £31,459.09 a year
- Full-time
- Leadership
- Employee discount
Customer Service Manager
M-Page Hiredonline —Ormskirk
- £48,000 - £52,000 a year
- Hybrid work
- Customer service
- Team management
- Leadership
9h
Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Liverpool
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Centre Manager Technical
Halfords —Liverpool
- £32,782 - £39,766 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount
7d
Head Receptionist
GAUCHO Restaurants —Liverpool
- £17.54 an hour
- Part-time
- Team management
- Front desk
- Leadership
Quick apply
4d
Hotel - Duty Manager
Premier Inn —Liverpool
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
7d
Store Manager
Sunglass Hut —Liverpool
- Microsoft Office
- Retail management
14d

I want to receive the latest job alerts for customer care manager in liverpool, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care manager jobs near liverpool, eng

General Manager - Liverpool Area

Pret A Manger -
Liverpool

Apply Now

Job details

From £36,400 a year

Benefits

Annual leave
Company pension
Employee discount
Sabbatical

Qualifications

Hospitality
Leadership
Communication skills

Full job description

General Manager

Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

Growing Good Things

Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

What we’re looking for

As a Store Manager at Pret a Manger, you’ll lead and oversee all aspects of shop operations, from staffing and scheduling to inventory management, ensuring everything runs efficiently and smoothly. You’ll drive sales and profitability through smart cost control, upselling strategies, and engaging promotional initiatives. Creating a positive and inclusive work environment is key—you’ll coach, train, and develop your team to help them thrive. You’ll ensure full compliance with company policies and health and safety regulations, while handling customer feedback with professionalism and empathy.

With a strong grasp of financial performance, you’ll prepare and analyse reports such as P&L statements and budget forecasts to identify opportunities for improvement. You’ll also collaborate with departments like marketing and supply chain to implement initiatives and achieve business goals. To succeed, you’ll bring leadership experience from the hospitality industry, excellent communication and problem-solving skills, and a sharp eye for detail.

Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets. A people person without a doubt, with a passion for helping their shop, and the people in it grow.

About you

Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.

Bring your passion: share our passion for exceptional customer service.

Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.

We offer

From £36,400

20% quarterly bonus

You’ll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you’re with us.

Free private medical cover, with the option to add family or partner at an additional cost

4% of your pension contribution matched by Pret, rises to 5% after 5 years

Life assurance at 3x annual salary

Loyalty award for 5, 10, 15, 20 years’ service

Flexible Benefits Platform packed with lifestyle discounts

Season ticket loans

Healthcare cash plan

Financial wellbeing provisions

Free mortgage services

Sabbatical after 3 years

Opportunities to support our charity, The Pret Foundation

Comfy free shoes to wear on shift

We also offer

Individual ways to grow – We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you’re good to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.

Diversity and belonging – Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.

Pace and variety - Our work is fast paced with lots of variety, you’ll build a diverse skill set and learn a lot!

Community and purpose - We’re proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

Our values

Happy Teams Happy Customers

Amazing Standards Every day

Never Standing Still

Doing The Right Thing

The interview journey

Every interview process at Pret begins with the same two stages. First stage virtual interview on Teams (60min); Second stage shop experience in person (60min). Next, you’ll be invited to a coffee chat, in-person interview with the Head of Operations.

Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.

We’d love to get to know you, not a robot, so please do not rely on AI to complete your application.

Apply Now

Refine Your Search

customer care manager jobs in liverpool, eng

General Manager - Liverpool Area

General Manager

Client Services Manager

Deputy Customer Experience Manager ZARA LIVERPOOL

Deputy Store Manager

Duty Manager

Customer Service Manager

Designate Centre Manager

Head of Customer Experience

Assistant Branch Manager- North West Region

Sales Management Trainee

Customer Experience Manager

Assistant Store Manager (Full-Time)

Store Manager

Customer Service Manager

Business Development Manager (BDM) - Liverpool - Circa 41k Package- 53k OTE Uncapped

Centre Manager Technical

Head Receptionist

Hotel - Duty Manager

Store Manager

I want to receive the latest job alerts for customer care manager in liverpool, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected