Liaison Work, Jobs in Llangynwyd, Bge (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- English
Family Support Coordinator - FTC
Home-Start Cymru —Rhondda Cynon Taff
- £16,580.68 a year
- Temporary
- Management
- Writing skills
- Travel
Quick apply
Employer Liaison Officer - Connect to Work
Rhondda Cynon Taf —Rhondda Cynon Taff
- £39,152 a year
- Full-time
- Experience working with individuals with disabilities
- Databases
- Communication skills
- Annual leave
8d
Adviser (trainee roles considered)
Citizens Advice Caerphilly Blaenau Gwent —Bargoed
- £25,597 - £27,034 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
9d
Church Buildings Officer/DAC Secretary
Diocese of Llandaff —Llandaff
- From £24,000 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
6d
Executive Assistant
Hodge Bank —Cardiff
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Gwent Police Community Support Officer (March 2027 Intake)
Gwent Police —Blackwood
- £27,204 - £29,856 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Operations Resource Co-ordinator
Marshall Land Systems Ltd —Merthyr Tydfil
- £26,500 a year
- Full-time
- Computer literacy
- Continuous improvement
- Human resources
Event Planner
Levy —Cardiff
- £28,083.00 - £28,083.60 a year
- Full-time
- Annual leave
- Employee assistance programme
1d
Contract Caretaker
Absolute Property Management Solutions Ltd —Swansea
- £12.71 - £14.00 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
Quick apply
7d
Imports/Exports Controller, International Transportation
Willis Lease Finance Corporation —Bridgend
Estimator
Wernick Buildings —Port Talbot
- Full-time
- Microsoft Office
- Construction experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Trainee Sales Executive
Days Motor Group —Swansea
- 8 hour shift
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Commercial Contracts Manager
International Baccalaureate —Cardiff
- £130,000 a year
- Full-time
- Hybrid work
- Contracts
- Negotiation
Contract Manager - National Energy Projects
Knights Brown —Bridgend
- Business development
- Continuous improvement
- Team management
Site Specialist II
ICON Plc —Swansea
- Full-time
- Bachelor's degree
- Mentoring
- Business
- Employee assistance programme
Customer Service Manager
Willis Lease Finance Corporation —Bridgend
- CRM software
- Writing skills
- Microsoft Office
7d
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Conflict management
Business / Commercial Administrator (Senior)
Falcon Construction —Cardiff
- From £21,000 a year
- Full-time
- Computer literacy
- Writing skills
- Microsoft Office
- Free parking
Quick apply

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Kenfig

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

This job is limited until mid July 2027.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

liaison jobs in llangynwyd, bge

Delivery Station Liaison Agent

Family Support Coordinator - FTC

Employer Liaison Officer - Connect to Work

Adviser (trainee roles considered)

Church Buildings Officer/DAC Secretary

Executive Assistant

Gwent Police Community Support Officer (March 2027 Intake)

Operations Resource Co-ordinator

Event Planner

Contract Caretaker

Imports/Exports Controller, International Transportation

Estimator

Operations Manager - Waste Management

Trainee Sales Executive

Commercial Contracts Manager

Contract Manager - National Energy Projects

Site Specialist II

Customer Service Manager

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Business / Commercial Administrator (Senior)

I want to receive the latest job alerts for liaison in llangynwyd, bge

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