Dispatch manager Work, Jobs in Locks Heath, Ham (with Salaries)

SERVICE COORDINATOR/SCHEDULER-FULL TIME
Bi-Fold Rolfe Limited —Winchester
- Up to £28,000 a year
- Full-time
- Analysis skills
- Computer skills
- In-person
- Annual leave
- Sick pay
Quick apply
6d
Warehouse Team Manager - Nights
Booker Group —Fareham
- Night shift
- Computer literacy
- Team management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
3d
Logistics Coordinator
Extreme Exhibitions Limited —Ringwood
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Warehouse Operative
Alliance Automotive Group LV —Totton
- Employee discount
Quick apply
6d
Warehouse assistant and delivery driver
STAR INTERNATIONAL —Southampton
- £13.46 - £14.50 an hour
- Full-time
- Hybrid work
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
3d
Trainee Legal Support Assistant (Apprenticeship) - Succession & Tax
Blake Morgan —Southampton
- £15,000 a year
- Computer literacy
- Maths
- Organisational skills
Nursery Administrator
Tops Day Nurseries —Portsmouth
- £8.01 - £12.72 an hour
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Preschool
- Employee discount
Quick apply
Parts Advisor
Snows Group —Portsmouth
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Parts Advisor - Peugeot
Snows Group —Romsey
- £27,000 - £33,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
7.5t Driver
WF Supplies —Andover
- £35,000 a year
- Full-time
- Driving
- In-person
- Communication skills
- Referral programme
Quick apply
OB: Nursery Administrator
Tops Day Nurseries —Lymington
- £8.01 - £12.72 an hour
- Full-time
- Microsoft Powerpoint
- Administrative experience
- Preschool
- Employee discount
Quick apply
Branch Assistant
ACORN INDUSTRIAL SERVICES —Southampton
- 8 hour shift
- Computer literacy
- Organisational skills
- Warehouse experience
Test Engineer
Te-Tech —Southampton
- Full-time
- Hybrid work
- Schematics
- Engineering
- Quality control
- Free parking
- Employee assistance programme
Quick apply

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SERVICE COORDINATOR/SCHEDULER-FULL TIME

Bi-Fold Rolfe Limited
Winchester

Quick apply

Job details

Full-time
Up to £28,000 a year
6 days ago

Benefits

Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Resource allocation planning
Stakeholder liaison
Supply chain
Logistics
Microsoft Office Suite
Analysis skills
Transportation management systems
Computer skills
Customer support
Customer interaction
Rota coordination

Full job description

Bi-Fold Rolfe Ltd were established in 1966 and we are the South of England's leading independent industrial door company, specialising in the repair, maintenance, installation, and manufacture of all types of industrial, commercial, automatic, and retail door systems.

SUMMARY OF ROLE

The company expects high standards of quality, workmanship, health and safety and environmental management and you will be responsible for monitoring, managing, and supporting its achievement. We are seeking a conscientious, enthusiastic, and experienced Service Coordinator/Scheduler with a can-do attitude and flexible approach.

YOUR PURPOSE

To Support the management team in the delivery of a comprehensive and efficient repairs/installation service to our customers through our job management software (Job Logic). Overseeing and scheduling the workload of engineers/sub-contractors by organising work through the relevant processes to maximise the efficiency of resources to meet defined key performance indicators.

KEY RESPONSIBILITIES

· Deal with engineers both face to face and via phone/email communications

· Raise repairs via email/phone.

Update customer portals in line with agreed KPI'S

· Record engineer absence and annual leave on the job management system.

· Reschedule jobs in the event of an unplanned absence of an engineer

· Communicate any changes / updates directly with the affected customers and staff members concerned.

· Monitor and managing engineers’ diaries to maximise productivity.

· Dispatch engineers in line with customer required kpi’s and completed by target dates.

· Ensure that Toolbox talks, and training dates are logged on Job Logic, ensuring the engineers have attended when required.

· Receive and deal with any engineer issues regarding access and job information.

· Receive and deal with any customer issues and escalate to the relevant supervisor /manager when required.

· Treat customers with respect, demonstrating a courteous manner, escalating if an issue cannot be resolved.

· Escalate to the management team any serious events or occurrences that need to be addressed urgently and highlight key issues or trends that could affect service delivery performance longer term if not addressed.

SKILLS REQUIRED

· Able to multi-task and prioritise workloads.

· Able to operate in a changing and evolving environment and enjoy the challenge.

· Possess interpersonal skills and ability to communicate at all levels in a professional manner being able to challenge and be challenged.

· Have an organised approach to work and time management.

· Able to use MS office, Outlook, Excel, and Bi Fold Rolfe’s Job Management software to an intermediate level.

· Be a team player by understanding what it is to be part of a team sharing experiences and learning.

· Be able to self-manage and be self-motivated, prioritising work and have a desire to solve problems and eliminate waste.

EXPERIENCE

· Proven previous experience in a resourcing/scheduling role, preferably in the Automatic Door/Industrial door industry.

· Job Logic Management Software (Desirable)

Benefits include : Nest pension, sick pay & 24days holiday plus bank holidays

Salary is Dependant on experience

HOURS

Mon-Friday 08:00 to 17:00 with a 30 minute lunch.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

On-site parking

Experience:

Scheduling: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

dispatch manager jobs in locks heath, ham

SERVICE COORDINATOR/SCHEDULER-FULL TIME

Warehouse Team Manager - Nights

Logistics Coordinator

Warehouse Operative

Warehouse assistant and delivery driver

Trainee Legal Support Assistant (Apprenticeship) - Succession & Tax

Nursery Administrator

Parts Advisor

Parts Advisor - Peugeot

7.5t Driver

OB: Nursery Administrator

Branch Assistant

Test Engineer

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