Customer security & safety ambassador Work, Jobs in London, Eng (with Salaries)

Customer Security & Safety Ambassador
Wilson James —London
- £15.02 an hour
- Monday to Friday
- Leadership
- Annual leave
- Employee discount
Customer Experience Assistant (On Board & Lounge) Eurostar
Momentum Services Limited —St. Pancras International Station
- £14.12 - £14.46 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Flexible schedule
Quick apply
6d
Flagship Store Security Ambassador (part-time)
Canada Goose UK Retail Limited —London
- Part-time
- English
- First Aid Certification
- Communication skills
Quick apply
14d
Corporate Security Officer - 7374
BidvestNoonan —London
- £15.24 an hour
- Full-time
- Customer service
- Computer literacy
- First Aid Certification
- Annual leave
- Employee discount
Quick apply
11d
Guest Ambassador
PROception —London
- £15.42 an hour
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Quick apply
Concierge Security Officer
Anchor Group Services —London
- £14.80 an hour
- Night shift
- Front desk
- Guest services
- Employee assistance programme
13d
Security Officer
Anchor Group Services —London
- £14.80 an hour
- Customer service
- Employee assistance programme
13d
Members Safety Officer
BidvestNoonan —London
- £15.24 an hour
- Full-time
- Computer literacy
- English
- Front desk
Quick apply
13d
Community Host
Koba —London
- Up to £30,800 a year
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
Workplace Experience Ambassador
JLL —London
- Continuous improvement
- Front desk
- Communication skills
13d
Banksman
Anchor Group Services —London
- £14.80 an hour
- Night shift
- Customer service
- Employee assistance programme
13d
Workplace Experience Ambassador
NAB-Jones Lang LaSalle Services —London
- Full-time
- Continuous improvement
- Front desk
- In-person
Quick apply
14d
Head of Security
BidvestNoonan —London
- £26.84 an hour
- Full-time
- English
- Continuous improvement
- Training & development
Quick apply
Security Officer
Hilton —London
- Full-time
- Hospitality
- Computer literacy
- Hotel
Security Duty Shift Manager
BidvestNoonan —London
- £18.50 an hour
- Full-time
- Team management
- Training & development
- Communication skills
Quick apply
Day Residential Concierge - The Helios, Television Centre Residential, London
Savills Management Resources —London
- £33,500 a year
- 12 hour shift
- Front desk
- Computer skills
- Guest services
7d
Security
The Pembroke Club —London
- Weekend availability
- Hotel
Quick apply
Business Support Apprentice
Mears Group —London
- £7.96 - £12.71 an hour
- Full-time
- English
- Maths
- Travel
- Annual leave
- Employee discount
3h
Day Concierge
Rhodium RH-45- —London
- Full-time
- Management
- Customer service
- English
Quick apply
4d
Front of House Associate
CBRE —London
- Full-time
- Computer literacy
- English
- Front desk

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Customer Security & Safety Ambassador

Wilson James -
London

Apply Now

Job details

£15.02 an hour

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Stakeholder collaboration
Premises locking and securing procedures
Stakeholder liaison
Access control monitoring
Overt surveillance
SIA
Security
Customer interaction
Front-of-house security duties
Leadership

Full job description

Permanent
Location: Kings Cross, London
Hours: Mon-Fri 60hrs per week
Pay: £15.02 per hour
Join Our Team as a Customer Security & Safety Ambassador!
Step into a role where your presence truly matters. As a Customer Security & Safety Ambassador, you'll join us providing security for one of the world's most inspiring global tech brands - a household name known for its inclusive culture, exceptional benefits, and genuine commitment to supporting people to thrive. This is an exciting moment to join, with the opportunity to help shape the future of security standards for a company that millions trust every day.
In this role, you'll be a calm, confident, and proactive guardian of a dynamic, fast‑moving environment. You'll create a welcoming, reassuring atmosphere for visitors, staff, and contractors while helping to protect cutting‑edge facilities and the people who rely on them. Your ability to stay aware, respond thoughtfully, and take initiative will make a meaningful difference in keeping everyone safe.
Every day brings variety, connection, and the chance to work closely with a supportive team that values your judgement and encourages your growth. If you're looking for a role where your contribution is visible, valued, and part of something bigger, this is an incredible opportunity to join a company shaping the future.

About the Role:
As a Customer Security & Safety Ambassador, you will be responsible for:
Highly Visible Security Presence: Maintain a highly visible, proactive security presence on and around the site, focusing strongly on effective access and egress controls.
Security Control and Monitoring: Actively support the site's security operation, including collaboration with the Security Control Room (SCR) and Security Services Centre (SSC). Duties involve assisting with the review, recording, escalation, and reporting of incidents, as well as fault detection.
Physical Security Checks: Perform detailed physical security checks, including investigating unusual conditions, documenting damage to perimeter and buildings, and confirming the secure lock-down of all facilities.
Emergency & Incident Command: Act as a primary first responder for all pre-planned or significant security events. Immediately take command of the scene (or situation) during emergencies, ensuring effective liaison with the Security Control Room (SSC), GSOC, and external emergency services (Police, Fire, Ambulance)
Stakeholder Collaboration: Maintain continuous, clear, and professional communication with all security partners and occupier service teams, ensuring they are consistently updated on critical operational developments.
Experience deploying and managing entry search protocols.
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing- Life assurance scheme, access to mental health support specialists
Access to an Online GPfor you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities- many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:
Superior Customer Engagement: Excellent customer service skills with proven experience in a high-traffic, customer-facing environment, effectively managing and interacting with a diverse range of customers and stakeholders.
Attention to Detail & Vigilance: Highly detail-oriented with exceptional sensory acuity, essential for effective security monitoring and traffic management.
Independent Leadership: Demonstrated strong leadership skills and the confidence to independently command and manage the Service Yards during emergency situations.
Operational Adaptability: Ability to operate effectively and address immediate operational needs within a dynamic and fast-changing environment.
SIA licence DS is ideal but not essential
Should you be successful, you will start with us.

Please note that, successful candidates will be required to undergo periodic vetting checks during their employment. This is not a full vetting process, but a routine credit and directorship check and carried out every three years to ensure ongoing compliance with our security standards.

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position; however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.

Apply Now

Refine Your Search

customer security & safety ambassador jobs in london, eng

Customer Security & Safety Ambassador

Customer Experience Assistant (On Board & Lounge) Eurostar

Flagship Store Security Ambassador (part-time)

Corporate Security Officer - 7374

Guest Ambassador

Concierge Security Officer

Security Officer

Members Safety Officer

Community Host

Workplace Experience Ambassador

Banksman

Workplace Experience Ambassador

Head of Security

Security Officer

Security Duty Shift Manager

Day Residential Concierge - The Helios, Television Centre Residential, London

Security

Business Support Apprentice

Day Concierge

Front of House Associate

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