Customer success assistant Work, Jobs in London, Eng (with Salaries)

New Business Assistant
NPS Law —Canary Wharf
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Typing
- Free parking
- Annual leave
Quick apply
12d
Customer Assistant (Night Shift)
Lidl —Wood Green
- £14.80 - £15.30 an hour
- Part-time
- Store discount
- Employee discount
2d
Sales Consultant in London, Tottenham Court Road (12-32H) BOLIA - NEW OPENING STORE
Bolia.com —London
- Part-time
- English
Customer Care Call Centre Assistants
The Wimpole Clinic Ltd —London
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Sick pay
Quick apply
Part-Time Sales Assistant - Shoreditch
Nudie Jeans —London
- Part-time
- Customer service
- POS
- Employee discount
- Flexible schedule
INDITEX LONDON STORES FULL TIME AND PART TIME SALES ASSISTANTS
Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home —London
- Temporary
- Customer service
- Annual leave
- Employee discount
Recruitment Officer in the Corporate Services Team
Ministry of Justice —London
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Assistant Head of Accommodation
Jigsaw Conferences Ltd —London
- £37,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Retail Sales Assistant - One New Change
Nespresso —London
- £14.80 an hour
- Part-time
- Customer service
- Communication skills
- Retail sales
Centre Operations Assistant (London, England)
Study Abroad —London
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Salesforce
Quick apply
Health and Wellness Sales Advisor
Boots —London
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Sales Assistant - Part Time
Superdry —London
- £8.80 - £13.98 an hour
- Part-time
- Customer service
- Employee discount
- Flexible schedule
3d
E-commerce Product Enablement Assistant - (12 month FTC)
MOO —London
- Hybrid work
- Merchandising
- Flexible schedule
- Life insurance
Quick apply
Sales Assistant
Footasylum —London
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Sales Consultant in London, Portman Square (12-32H) BOLIA - NEW OPENING STORE
Bolia.com —London
- Part-time
- English
Front of House Assistant - Ember Locke
Locke —London
- Weekend availability
- Computer literacy
- Hotel
- Front desk
Quick apply
Billing Assistant
Howard Kennedy —London
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Executive Assistant & Office Support
Smiths Detection —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
Quick apply
PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT
AT Cronin Workshop Ltd —Acton
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
Receptionist and Administrative Assistant
MSI Reproductive Choices —London
- £26,936 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
2d

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customer success assistant jobs near london, eng

New Business Assistant

NPS Law
Canary Wharf

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
12 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Administrative support experience
Filing
Legal secretarial experience
Microsoft Office Suite
Residential Conveyancing
Appointment booking and call handling
Organisational skills
Typing
Business
Conveyancing liaison
Communication skills
Office experience

Full job description

Position Title: New Business Assistant

Company: NPS Law

Department: Residential Conveyancing

Location: Canary Wharf, London

Reports To: Business Development Manager / Conveyancing Manager

Employment Type: Full-time, Permanent

POSITION OVERVIEW

NPS Law is seeking an enthusiastic and detail-oriented New Business Assistant to join our busy Residential Conveyancing Department at our London Canary Wharf. This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional client service.

As a New Business Assistant, you will provide essential administrative support to our conveyancing team, ensuring the smooth running of day-to-day operations. You will be the first point of contact for clients, handling enquiries, managing documentation, and supporting fee earners throughout the conveyancing process. This role is vital to maintaining our high standards of client care and operational efficiency.

Working within a supportive and collaborative team environment, you will have the opportunity to develop your skills in legal administration and client relationship management while contributing to the success of our Residential Conveyancing Department.

KEY RESPONSIBILITIESClient Communication & Customer Service

· Act as the first point of contact for clients, handling telephone and email enquiries professionally and efficiently

· Provide excellent customer service, keeping clients informed of progress throughout their transaction

· Liaise with clients, estate agents, mortgage lenders, and other third parties

· Schedule appointments and manage fee earner diaries

· Prepare client correspondence and documentation as required

· Handle client queries and resolve issues promptly and professionally

Administrative Support

· Open new files and maintain accurate client records on the case management system

· Prepare and process legal documentation, including contracts, forms, and correspondence

· Conduct property searches and order necessary documentation

· Monitor key dates and deadlines to ensure timely progression of cases

· Prepare completion statements and financial documentation

· File management including archiving and document retrieval

· Process incoming and outgoing post and emails

· Maintain accurate time recording and billing information

General Office Support

· Provide general administrative support to the conveyancing team

· Assist with scanning, photocopying, and document management

· Maintain office filing systems and ensure documents are properly stored

· Support with ad hoc projects and tasks as required

· Contribute to team meetings and departmental initiatives

· Ensure compliance with office procedures and quality standards

ESSENTIAL SKILLS & ATTRIBUTESCommunication Skills

· Excellent verbal and written communication skills

· Confident telephone manner with strong interpersonal skills

· Ability to build rapport with clients and colleagues

· Professional and courteous approach to client service

· Clear and accurate written communication

Technical Skills

· Proficient in Microsoft Office Suite (Word, Excel, Outlook)

· Ability to learn and use case management systems

· Strong typing skills with excellent attention to detail

· Good organizational skills and ability to prioritize workload

· Competent in using office equipment and technology

Personal Attributes

· Professional, friendly, and approachable demeanor

· High level of accuracy and attention to detail

· Ability to work independently and as part of a team

· Proactive and self-motivated approach

· Adaptable and flexible in a busy environment

· Discretion and ability to handle confidential information

· Commitment to delivering excellent client service

DESIRABLE QUALIFICATIONS & EXPERIENCE

· Previous experience in a legal administration or office support role

· Knowledge of residential conveyancing processes

· Experience using case management systems

· Understanding of legal terminology and documentation

· Experience in a client-facing role

· Relevant qualifications in business administration or legal studies

WHAT WE OFFERCompensation & Benefits

· Competitive salary commensurate with experience

· 25 days annual leave plus bank holidays

· Pension scheme

· Health and wellbeing benefits

· Free parking

Professional Development

· Comprehensive induction and training program

· Ongoing professional development opportunities

· Support for relevant qualifications and certifications

· Clear career progression pathways

Working Environment

· Modern, professional office environment at our Solihull Head Office

· Supportive and collaborative team culture

· Regular team events and social activities

· Access to the latest technology and case management systems

Employment Terms

· Full-time position: Monday to Friday

· Standard office hours: 9:00am - 5:30pm

· Immediate start available for the right candidate

HOW TO APPLY

If you are an ambitious, client-focused professional looking to build a career in business development within the legal sector, we would love to hear from you.

Please submit your CV and a covering letter explaining why you are the ideal candidate for this role to [email protected]

NPS Law is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer success assistant jobs in london, eng

New Business Assistant

Customer Assistant (Night Shift)

Sales Consultant in London, Tottenham Court Road (12-32H) BOLIA - NEW OPENING STORE

Customer Care Call Centre Assistants

Part-Time Sales Assistant - Shoreditch

INDITEX LONDON STORES FULL TIME AND PART TIME SALES ASSISTANTS

Recruitment Officer in the Corporate Services Team

Assistant Head of Accommodation

Retail Sales Assistant - One New Change

Centre Operations Assistant (London, England)

Health and Wellness Sales Advisor

Sales Assistant - Part Time

E-commerce Product Enablement Assistant - (12 month FTC)

Sales Assistant

Sales Consultant in London, Portman Square (12-32H) BOLIA - NEW OPENING STORE

Front of House Assistant - Ember Locke

Billing Assistant

Executive Assistant & Office Support

PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT

Receptionist and Administrative Assistant

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