Ecc group Work, Jobs in London, Eng (with Salaries)

Weekend Only ECC Customer Care Advisor
Voo Veterinary Group —Surbiton
- Weekends only
- Microsoft Word
- Hospital
- Front desk
- Annual leave
- Employee discount
Quick apply
Setting-Out Engineers
ECC Group —London
- Full-time
- Microsoft Word
- AutoCAD
- Civil engineering
NEC4 ECC Senior Project Manager - Infrastructure
Turner & Townsend —London
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Quick apply
Procurement and Supply Chain Manager
Costain —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Finance Integration Manager (12 Month FTC)
Universal Music Group —London
- Full-time
- Microsoft Excel
- Project management
- Accounting
- Annual leave
- Employee discount
Finance Automation Specialist (12-Month FTC)
Universal Music Group —London
- Microsoft Excel
- SQL
- Continuous improvement
- Annual leave
- Employee discount
2d
NEC4 ECC Project Manager (Associate Director) - Infrastructure
Turner & Townsend —London
- Full-time
- Hybrid work
- Contracts
- Construction experience
- Leadership
Quick apply
Partnerships Manager
Bauer Media Outdoor —Basildon
- Hybrid work
- Driving
- Contracts
- Negotiation
- Annual leave
- Life insurance
Quick apply
Assistant Quantity Surveyor
COLAS RAIL UK —London
- Microsoft Office
- Annual leave
Senior Business Analyst - Planning & Manufacturing
Nomad Foods —Woking
- Sales
- ERP systems
- Analysis skills
Senior Global Finance Process Owner
Universal Music Group —London
- Full-time
- ERP systems
- English
- Accounting
13d
SAP Sales Specialist EMEA
Insight Software —London
- £133,000 - £167,000 a year
- Full-time
- Sales
- ERP systems
- Bachelor's degree
Finance Automation & Process Optimisation Manager
Lightsource BP —London
- Analysis skills
- Project management
- Bachelor's degree
Senior Project Manager – Flood risk management and environmental resilience
Turner & Townsend —London
- Full-time
- Analysis skills
- Organisational skills
- Contracts
Quick apply
Estate Manager
Bauer Media Outdoor —Harlow
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quick apply
Project Director
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Customer service
- Project management
- Contracts
VP - Product, Supply Chain & Operational Technology
RS Group —London
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
1d
Senior SAP EWM and WM Consultant
Capgemini Sogeti —London
- Hybrid work
- AWS
- Agile
- Leadership
Project Manager / Senior Project Manager - PMCM CI&U
WSP —London
- Part-time
- Hybrid work
- PMP
- Communication skills
- Negotiation
- Flexitime
- Work from home
NEC Supervisor
AtkinsRéalis —London
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree

I want to receive the latest job alerts for ecc group in london, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Weekend Only ECC Customer Care Advisor

Voo Veterinary Group -
Surbiton

Quick apply

Job details

Permanent | Part-time

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

Weekend Only ECC Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our Surbiton Hospital

Hours: Weekends (Saturdays and Sundays) 8am-8pm (some flexibility)

Salary: Competitive Salary - DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception - they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As an ECC Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the Hospital practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills - confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients

Strong IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: Competitive Salary

Benefits:

Employee discount

Work Location: In person

Benefits:

Employee discount

Application question(s):

What are your salary expectations?

Experience:

customer facing: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

ecc group jobs in london, eng

Weekend Only ECC Customer Care Advisor

Setting-Out Engineers

NEC4 ECC Senior Project Manager - Infrastructure

Procurement and Supply Chain Manager

Finance Integration Manager (12 Month FTC)

Finance Automation Specialist (12-Month FTC)

NEC4 ECC Project Manager (Associate Director) - Infrastructure

Partnerships Manager

Assistant Quantity Surveyor

Senior Business Analyst - Planning & Manufacturing

Senior Global Finance Process Owner

SAP Sales Specialist EMEA

Finance Automation & Process Optimisation Manager

Senior Project Manager – Flood risk management and environmental resilience

Estate Manager

Project Director

VP - Product, Supply Chain & Operational Technology

Senior SAP EWM and WM Consultant

Project Manager / Senior Project Manager - PMCM CI&U

NEC Supervisor

I want to receive the latest job alerts for ecc group in london, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected