Head of guest experience Work, Jobs in London, Eng (with Salaries)

Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Corporate Receptionist - Monday-Friday | Liverpool Street Station
Bennett Hay —London
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
5d
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
10d
Corporate Reception Supervisor – Monday-Friday | Goodge Street
Bennett Hay —London
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
Quick apply
2d
Guest Relations & Guest Experience Manager
At Sloane —London
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
Head of Group & Event Planning
The Dorchester —London
- Sales
- Customer service
- Computer literacy
- Employee discount
- Referral programme
Front of House Host
Nancy's Cocktail Bar —London
- £14 an hour
- Full-time
- Bar
- Organisational skills
- Communication skills
Quick apply
Producer
Lower Street Media Ltd —London
- Full-time
- Remote
- Research
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Head Host (September Start)
The Ned London —London
- £19.80 an hour
- Full-time
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
4d
Head Host (September start)
The Ned —London
- £19.80 an hour
- Full-time
- Hotel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
10d
Head Receptionist - Dean Street Townhouse, Central London
Soho House & Co. —London
- £17.50 an hour
- Front desk
- Training & development
- Leadership
- Employee discount
Quick apply
9d
Guest Service Executive
Park Grand Hotels —London
- Weekend availability
- English
- Hotel
- Front desk
Quick apply
11d
Concierge (Fixed Term)
Sodexo —London
- £15.81 an hour
- Full-time
- Customer service
- Organisational skills
- Cleaning
- Employee assistance programme
Quick apply
5d
Head of Weddings and Social Events
HandPickedHotels —Sevenoaks District
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
- Employee discount
Events and Engagement Coordinator
Mission 44 —London
- £33,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head Concierge
The Royal Horseguards —London
- £45,000 a year
- Full-time
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
13d
Head Host/ess
Thesleff Group —London
- £18 an hour
- Full-time
- Bar
- Mentoring
- Organisational skills
Quick apply
Head Concierge
The Ned —London
- Up to £46,200 a year
- Full-time
- Hotel
- Team management
- Leadership
- Employee assistance programme
- Sick pay
Quick apply
Group Head of Events
Your Golf Travel —London
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Head of Hospitality
Oak View Group —London
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Leadership
3d

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Head Host / Reservations & Guest Experience Lead

Nancy's Cocktail Bar
London

Quick apply

Job details

Full-time
£15 an hour

Qualifications

Guest relations
Host/hostess experience
Greeting and seating guests
Hosting experience
Leadership
Team motivation leadership
Communication skills

Full job description

Head Host

Nancy’s Cocktail Bar

London Bridge, London

Full-time

£15.00 per hour + service charge + private hire bonus

Join the opening team at Nancy’s

Nancy's will be London Bridge's newest premium cocktail destination. Landmark views, a late license, serious drinks and a space designed to bring a little 70s spirit back to London nightlife.

Opening mid-May, we're looking for quality hospitality professionals who can help us elevate the guest experience and deliver the tailored service we want to achieve

The Role

We are looking for someone with a confident and vibrant personality, with a passion for curating our guest experience. From organising bookings to communicating guest preferences to colleagues, yours will be the role that keeps guests’ experience tailored to their needs.

As well as being involved with service, you will be responsible for giving confidence, guidance, and training to a small team of hosts. They will look to you for direction in maximising the space, communicating with guests, and, where appropriate, helping to sell our private booking spaces.

For a proactive and collaborative candidate, this role will include a bonus structure based on private hire bookings, paid as a percentage of minimum spends. Working together with the floor and general managers, you will help us build a structure that uses our private room or rooms effectively, while delivering an extra personalised service to our guests.

Requirements

Main Responsibilities

Lead the host team and help shape the guest arrival experience from day one
Organise bookings and communicate guest preferences clearly across the wider team
Welcome and seat guests warmly and professionally
Support and train a small team of hosts, building confidence and consistency
Help maximise the use of venue space and manage bookings effectively
Work with the floor and general managers on private hire opportunities and guest experience
Where appropriate, help drive sales of private booking spaces
Ensure communication between hosts, floor, and bar teams is smooth, accurate, and guest-focused

What we’re looking for

A confident and vibrant personality
A passion for hospitality and a tailored guest experience
Experience in hosting, reservations, or guest-facing coordination within hospitality
Strong communication and team leadership skills
The ability to train, guide, and motivate a small team
A proactive and collaborative approach
Commercial awareness and confidence around private hire opportunities
Availability to join in May for pre-opening training and launch

Benefits

Why join Nancy’s?

Nancy’s offers the chance to be part of an exciting new opening with a distinctive identity and a strong point of view. From the cocktail list to the music and overall guest experience, every part of the venue is designed to be polished, energetic, and memorable. Joining the opening team means the opportunity to make your mark from the beginning and grow with the business as it builds momentum in London Bridge.

What we offer

£15.00 per hour
Service charge
Private hire bonus
Full-time role
The chance to be part of an exciting new opening in London Bridge

If you are passionate about hospitality, love cocktails, and want to be part of the opening team at Nancy’s, we would love to hear from you.

Quick apply

Refine Your Search

head of guest experience jobs in london, eng

Head Host / Reservations & Guest Experience Lead

Corporate Receptionist - Monday-Friday | Liverpool Street Station

Front of House & Community Co-Ordinator - Highgate Studios

Corporate Reception Supervisor – Monday-Friday | Goodge Street

Guest Relations & Guest Experience Manager

Head of Group & Event Planning

Front of House Host

Producer

Head Host (September Start)

Head Host (September start)

Head Receptionist - Dean Street Townhouse, Central London

Guest Service Executive

Concierge (Fixed Term)

Head of Weddings and Social Events

Events and Engagement Coordinator

Head Concierge

Head Host/ess

Head Concierge

Group Head of Events

Head of Hospitality

I want to receive the latest job alerts for head of guest experience in london, eng

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