It business partner Work, Jobs in London, Eng (with Salaries)

Systems & Technology IT Business Partner
ABM —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Machine learning
- IT
Business Intelligence Lead
Lewisham Council —London
- £60,633 - £62,742 a year
- Full-time
- SQL
- Analysis skills
- Employee discount
11d
IT Systems Business Analyst
Forterro —London
- Data analysis skills
- Microsoft Office
- Analysis skills
11d
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
AI Transformation Leader (All Levels) - UK Wide
Concept AI Ltd —London
- £90,000 - £220,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Machine learning
- Work from home
Quick apply
6d
Level 2 - IT Support Consultant
Fuse Technology Pty Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Azure
- Software troubleshooting
- Microsoft Office
Quick apply
3d
Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Analysis skills
- Machine learning
Systems & Technology IT Business Partner
ABM UK —Hounslow
- 8 hour shift
- No degree
- Travel
- APIs
- Employee discount
Quick apply
Research Engineer, Machine Learning (RL Velocity)
Anthropic —London
- £370,000 - £630,000 a year
- Hybrid work
- Bachelor's degree
- Machine learning
- Communication skills
- Flexible schedule
Head of IT
Liberty Global —London
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
- Annual leave
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
User Researcher
Cabinet Office —London
- £43,760 - £57,204 a year
- Part-time
- Presentation skills
- Travel
- Agile
- Annual leave
8d
Junior Performance and Data Analyst
Premium Credit Limited —London
- Hybrid work
- Data analysis skills
- SQL
- Employee assistance programme
1d
Corporate IT Lead
FlexTrade —London
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
Quick apply
Estates Business Partner
British Transport Police —London
- £72,436.28 a year
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Anthropic Fellows Program
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Master's degree
- Maths
- Bachelor's degree
- Flexible schedule
Executive Assistant to CEO Co-founder
Healthtech-1 —London
- £60,000 - £85,000 a year
- Overtime
- School
- Annual leave
- Work from home
10d

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it business partner jobs near london, eng

Systems & Technology IT Business Partner

ABM -
Hounslow

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Job details

Full-time

Qualifications

Power BI
Logistics
APIs
IT
Root cause analysis
Business
Communication skills

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATERN: Monday - Friday, 8-5, 40 hours per week

SALARY: Competitive

ROLE OVERVIEW AND PURPOSE

The Systems & Technology IT Business Partner (Aviation) is responsible for ensuring the effective operation, optimisation, and continuous improvement of ABM’s aviation operational systems, with specific ownership of INFORM, PDA-based workforce systems, and other core digital tools used across airport operations.

Acting as the main link between aviation operations and the Technology function, the role ensures systems remain fit for purpose, issues are resolved promptly, enhancements are identified and delivered, and colleagues receive the support and tools they need to perform efficiently in a fast‑paced, safety‑critical environment.

KEY RESPONSIBILITIES

Operational System Management

Maintain day‑to‑day functionality of INFORM, PDA systems, and associated aviation operational platforms.

Monitor system performance, data flows, and user experience to ensure stable, reliable operations.

Act as primary escalation point for system issues, coordinating remediation with internal IT or third‑party vendors.

Ensure device compliance, updates, and configuration management for PDAs and mobile workforce technology.

Maintain accurate documentation, workflows, and configuration logs for all supported systems.

Stakeholder Management & Business Partnering

Serve as the key technology partner to Aviation Operations, Contract Management, and Airport Stakeholders.

Translate operational needs into system requirements and ensure alignment with business objectives.

Attend operational meetings to provide system insights, upcoming changes, and improvement plans.

Build strong relationships with airport IT teams, system owners, and vendors.

Continuous Improvement & System Enhancement

Identify, assess, and implement opportunities to enhance system usability, automation, reporting outputs, and workflow efficiency.

Lead improvement projects and system upgrades, ensuring minimal operational disruption.

Work with operational teams to map current processes and redesign them for digital optimisation.

Conduct benefit‑realisation reviews post‑deployment to ensure improvements deliver measurable outcomes.

User Support, Training & Adoption

Provide front‑line support and training to operational teams using INFORM and PDA systems.

Develop user guides, quick‑start materials, and best‑practice processes.

Ensure high levels of user adoption and confidence across all technology platforms.

Coordinate onboarding of new system users, including permissions, devices, and training.

Data Quality, Reporting & Governance

Ensure high data accuracy within INFORM and connected platforms to support reliable planning and SLA/KPI reporting.

Support the Aviation Performance team with data extracts, dashboards, and system insights.

Monitor compliance with airport/airline technology standards, security requirements, and audit protocols.

Support incident reporting, root‑cause analysis, and process governance activities.

REQUIRED SKILLS AND EXPERIENCE

Essential

Experience working in aviation, airport operations, or transport/logistics technology environments.

Strong knowledge of operational workforce management systems (e.g., INFORM, similar rostering/planning systems).

Technical understanding of PDA/mobile workforce tools and cloud‑based applications.

Excellent problem‑solving skills with the ability to prioritise effectively in live operational settings.

Strong collaboration and communication skills, able to partner effectively with both tech teams and operations.

Demonstrated experience delivering technology improvements or process optimisation projects.

Desirable

Understanding of airport IT environments, security protocols, and compliance processes.

Experience working with APIs, data flows, or integrations between operational systems.

Knowledge of analytics tools (Power BI) and data governance principles.

Project management or continuous improvement certifications (Lean, Six Sigma, Prince2).

ABM Values & Behaviours

The postholder is expected to demonstrate ABM’s core values:

Respect – Treats colleagues and clients with courtesy and professionalism.

Integrity – Delivers accurate reporting and acts with honesty at all times.

Collaboration – Works effectively with a wide range of stakeholders.

Innovation – Identifies improvements and contributes to efficient working.

Excellence – Strives for high‑quality performance in all tasks.

Qualifications

Degree or equivalent experience in IT, Business Systems, or Aviation Operations (desirable).

Technical certifications or system‑specific credentials (advantageous).

Behaviours and Attributes

Proactive, solutions‑driven mindset.

High attention to detail with a structured approach.

Calm and effective under operational pressure.

Commitment to collaboration, continuous improvement, and service excellence.

Strong sense of ownership and accountability.

Additional Requirements

Flexibility to travel to sites as required.

Willingness to undertake training to support the role.

Commitment to upholding ABM’s policies, including Health & Safety, GDPR, and Quality standards.

Apply Now

Refine Your Search

it business partner jobs in london, eng

Systems & Technology IT Business Partner

Online Data Analyst - United Kingdom

Business Intelligence Lead

IT Systems Business Analyst

Anthropic Fellows Program, AI Safety

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

AI Transformation Leader (All Levels) - UK Wide

Level 2 - IT Support Consultant

Quality Assurance Rater - English (United Kingdom)

Systems & Technology IT Business Partner

Research Engineer, Machine Learning (RL Velocity)

Head of IT

1st Line IT Support Engineer

User Researcher

Junior Performance and Data Analyst

Corporate IT Lead

Estates Business Partner

Senior IT Service Desk Analyst

Anthropic Fellows Program

Executive Assistant to CEO Co-founder

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