Lived experience lead Work, Jobs in London, Eng (with Salaries)

Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Part-Time Strategic Partnerships Lead (Corporate & Major Donor Fundraising)
BREADWINNERS —London
- £38,000 a year
- Part-time
- Hybrid work
- CRM software
- English
- Travel
- Flexible schedule
Quick apply
13d
Head of Learning
Guy's & St Thomas' Foundation —London
- £72,000 - £76,000 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Project Coordinator
Single Homeless Project —London
- £32,034.46 - £35,081.51 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
Programme Mobilisation Manager (MMA-261)
ST GILES TRUST —Camberwell
- £44,404 a year
- Full-time
- Analysis skills
- Communication skills
- Life insurance
4d
COBR Directorate Watchkeeping Team
Cabinet Office —London
- £40,974 - £45,259 a year
- Weekend availability
- Presentation skills
- Leadership
- Annual leave
7d
Strategic Commissioner Older People
Slough Borough Council —Slough
- £54,556 - £60,085 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
PIP1 Investigator - 12 Month Fixed Term Contract
British Transport Police —London
- £35,754.47 a year
- Full-time
- Analysis skills
- Organisational skills
- AI
- Annual leave
- Gym membership
Quick apply
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Vetting Supervisor - 12 Month Fixed Term Contract
British Transport Police —London
- £39,871.93 a year
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- Team management
- Annual leave
- Gym membership
Quick apply
11d
Assistant Economist
HM Treasury —London
- £34,820 - £43,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
12d
Fundraising Manager (Individual Giving)
Solace Women's Aid —London
- £38,615 - £40,234 a year
- Full-time
- Employee assistance programme
- Employee discount
12d
Agile Delivery Lead
Partnerize —London
- Remote
- Project management
- Software development
- Agile
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Support Services Team Leader (Self Employed)
Victory Housing VHF —London
- £22.50 an hour
- Part-time
- Microsoft Office
- Working with children
- IT
Quick apply
5d
Witness and Case Review Officer Pre-Charge/ 24/7 Shift work
British Transport Police —London
- £34,717.36 a year
- Weekend availability
- Hybrid work
- AI
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Quick apply
10d
E-Commerce Merchandising Lead (German Speaking) - UK & Europe
Tiffany & Co. —London
- Bilingual
- Management
- Merchandising
- Annual leave
Head of Data & Evaluation
Guy's & St Thomas' Foundation —London
- £68,000 - £72,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Skills Delivery Manager
Shaw Trust —London
- £45,605 - £52,048 a year
- Travel
- Annual leave
- Employee assistance programme
7d
OPD Service Lived Experience Practitioner - Self-Harm Training Project
Central and North West London NHS Foundation Trust —London
- £41,957 - £50,387 a year
- Part-time
12d

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Fundraising Operations Lead

Scope -
London

Apply Now

Job details

Full-time
£50,133 a year

Benefits

Company pension
Work from home
Discounted gym membership
Employee discount

Qualifications

Customer service
Leadership

Full job description

Job details

Job reference

REQ004860

Date posted

15/06/2026

Application closing date

Location

London Office/Remote Worker

Salary

£50,133 a year

Package

27 days holiday a year (full time equivalent) plus bank holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more

Contractual hours

Job category/type

Full time

Fundraising Operations Lead

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to www.scope.org.uk.

The Fundraising Operations Lead role is an exciting opportunity for an experienced operational leader to help deliver excellent supporter experiences and drive fundraising performance. We are looking for someone who can lead a high-performing team, oversee supporter care and compliance, and ensure the systems, processes and partnerships that support fundraising activity run effectively.

Permanent, full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

Closing date for applications: 11:59pm GMT, Thursday 16 July 2026.

The role

In this role, you will:

Lead and develop a team delivering supporter care and compliance across fundraising activity.
Ensure supporters receive a high-quality service, including effective handling of enquiries, feedback and complaints.
Lead compliance across fundraising operations, ensuring activity meets regulatory and organisational requirements.
Oversee operational processes including income processing, data handling and reconciliation.
Identify and deliver improvements to systems, processes and ways of working.
Manage relationships with key suppliers and partners, ensuring high standards of service and supporter experience.
Use data, insight and reporting to identify opportunities, solve problems and improve performance.
Work closely with teams across fundraising and the wider organisation to support successful fundraising campaigns and long-term growth.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who enjoys improving services, leading people and making things work smoothly. You are a confident communicator who can build strong relationships, solve problems and use data to make informed decisions.

You will bring experience of operational leadership and will be passionate about delivering excellent supporter or customer experiences.

You are someone who:

Has experience managing teams and delivering high-quality supporter or customer service.
Has experience managing compliance within a regulated environment.
Is confident working with CRM systems and data-driven processes.
Has experience managing suppliers and external partners.
Has strong organisational, analytical and problem-solving skills.
Can manage competing priorities and deliver work to deadlines.
Builds positive relationships and works effectively with a wide range of stakeholders.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email [email protected].
You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.
If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

27 days holiday and bank holidays
Flexible, hybrid, and remote working options
Pay progression at 6 months and 2 years
Company pension
Excellent training and career development
Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
Discounted gym membership, cycle-to-work scheme, and more

How to apply

#IND

Apply Now

Refine Your Search

lived experience lead jobs in london, eng

Fundraising Operations Lead

Part-Time Strategic Partnerships Lead (Corporate & Major Donor Fundraising)

Head of Learning

IT Helpdesk Officer

Project Coordinator

Programme Mobilisation Manager (MMA-261)

COBR Directorate Watchkeeping Team

Strategic Commissioner Older People

PIP1 Investigator - 12 Month Fixed Term Contract

Head of Estates Operations

Vetting Supervisor - 12 Month Fixed Term Contract

Assistant Economist

Fundraising Manager (Individual Giving)

Agile Delivery Lead

Support Services Team Leader (Self Employed)

Witness and Case Review Officer Pre-Charge/ 24/7 Shift work

E-Commerce Merchandising Lead (German Speaking) - UK & Europe

Head of Data & Evaluation

Skills Delivery Manager

OPD Service Lived Experience Practitioner - Self-Harm Training Project

I want to receive the latest job alerts for lived experience lead in london, eng

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Fundraising Operations Lead

Permanent, full time (35 hours a week)

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