Lounge supervisor Work, Jobs in London, Eng (with Salaries)

Lounge Senior Supervisor
DO & CO Airline Catering —Hounslow
- Weekend availability
- English
- Communication skills
- Referral programme
Quick apply
Guest Experience Lounge Manager
Caledonian Sleeper —London
- £45,670 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Employee discount
11d
Supervisor - Aelia - London City Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Full-time
- Sales
- Communication skills
- Employee discount
- Life insurance
Quick apply
Front Office Supervisor
AccorHotel —London
- Full-time
- Bar
- Hotel
- Employee discount
Quick apply
3d
Guest Relations Supervisor
Hilton —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
Executive Lounge Supervisor - JW Marriott Grosvenor House
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Resort
Floor Supervisor
Mr Porter Steak House London —London
- From £38,000 a year
- Part-time
- Hospitality
- Management
- English
- Employee discount
- Referral programme
Quick apply
6d
F&B Supervisor
DoubleTree by Hilton Hotel London - Victoria —London
- Full-time
- Bar
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
Andaz Liverpool Street —London
- £35,213 a year
- Full-time
- Hotel
- Organisational skills
- Café
- Employee assistance programme
- Employee discount
Restaurant Supervisor
HoneyShade, Restaurant Lounge Social —London
- £35,000 - £40,000 a year
- Full-time
- Serving
- Restaurant management
- Hotel
- Annual leave
Quick apply
4d
F&B Supervisor (F/M/X)
TRIBE —London
- Full-time
- Hotel
- Restaurant
- Life insurance
Quick apply
Supervisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
3d
Replenishment Assistant - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Weekend availability
- Communication skills
Quick apply
3d
Housekeeping Supervisor
PPHE Hotel Group —London
- £14.50 - £15.50 an hour
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Restaurants, Supervisor - New Opening - Mayfair
The Shepherd Mayfair —London
- £32,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
- Referral programme
Quick apply
2d
Lounge Manager
DO & CO Airline Catering —Hounslow
- Full-time
- English
- Leadership
- Referral programme
Quick apply
F&B Supervisor
Millennium Hotel and Resorts UK —London
- £31,000 - £31,100 a year
- Full-time
- Bar
- Hotel
- Communication skills
- Annual leave
- Employee discount
Quick apply
Supervisor
The Arts Club - Ofelia —London
- Full-time
- Bar
- English
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
12d
RESTAURANT & LOUNGE MANAGER
Nova Chelsea —Chelsea
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Sales
- Restaurant management
Quick apply
10d
Lounge Supervisor
Sodexo —London / Gatwick Airport
- £14.90 an hour
- Supervising experience
Quick apply
6d

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Lounge Senior Supervisor

DO & CO Airline Catering -
Hounslow

Quick apply

Job details

Full-time

Benefits

Referral programme

Qualifications

English
Communication skills

Full job description

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

The Lounge Senior Supervisor will be responsible for the day to day running of the operation of the Qatar Lounge at Heathrow Airport. You will be responsible for managing the execution, direction and coordination of all lounge operating procedures. This can include but not be limited to organizing schedules, liaising with other departments and suppliers. As the Lounge Senior Supervisor you will ensure staff are aware of the role expectations and what their duty entails. You will play a major part in supporting, leading and delivering exceptional food and service, maintaining the high reputation of DO & CO with our partners. You will always aim to be a great leader, enjoy taking full responsibility for your actions and encourage team success.

We are looking for someone who is good at building great partnerships with our client, Qatar Management Team on site and DO & CO family at our DO & CO unit.

To supervise lounge staff and ensure that they provide high quality products and service to passengers, while being the main point of reference for Qatar staff as well as guests in the event of remarks, suggestions and complaints
To take ownership on your shift to ensure the staff keep the lounge well-stocked and clean in line with specification
Deliver excellent customer service with an in-depth knowledge of our products and services
Grooming as per standard, wearing your uniform with pride. Engaging with guests and ready to go the extra mile with a smile. Proactive and professional when taking food orders and serving food/beverages. Assisting with any ad-hoc duties when required
Plan, manage, lead, deliver and present the food and beverages as per the food specification
Manage and lead the Lounge team, which will include Lounge Hosts, Lounge Front of House, and Lounge Chefs.
Supervise the work completed to operate the lounge
Ensure the quality of food, guest services. Hygiene, cleanliness and tidiness of all service areas achieve customer satisfaction
Support the Qatar Lounge Manager with staff performance through regular one to one meetings and appraisals
Taking responsibility for all your actions, support your team, and celebrate successes as a family
Check with passengers to ensure that they are enjoying their meals and immediately follow up on any issues, queries or complaints
Describe and recommend wines and spirits to passengers
Anticipate customers needs by proposing additional meals or drinks
Check preparations for the next day by the end of the night shift and instruct the team to do additional tasks in case the preparations do not meet the requirements
Coordinate and plan production to ensure a full buffet throughout the day, but avoid wastage at the end of he day by over-production
Communicating with staff regarding shift plan changes or extended work hours due to flight delays
Write an informative shift report at the end of each shift, summarizing important events and occurrences during the shift
Submit any other necessary paperwork to Qatar or DO & CO contacts on a daily basis, as instructed by the Lounge Manager
To uphold all Health and Safety, EHO, accident reporting, and other mandatory training schedules are fully adhered to and records completed are up to date
To be responsive to, and organize roster changes, communicating any changes to the relevant staff in a timely manner appropriately and updating payroll as required
Willingness to help other team members wherever possible and to understand the flexibility required when business levels peak
To undertake any reasonable requests made of you by the company including flexibility in hours, location and responsibilities

Qualifications

Must have previous experience in a similar role
Passion for food and motivation to deliver exceptional service
Well presented, professional individual with a can-do, positive attitude that indulges in team success
Strong, dependable leader that will happily join and assist the team to maintain the high DO & CO standards at any given moment
You will be someone with great communication skills, written and verbal English, and works well in a team, while being ready to roll up your sleeves and do what is needed to give our partners great service
Flexible in the way you think, making decisions efficiently and handing change to ensure everything we do is right for our partners and the DO & CO family
Energy and drive to deliver results beyond expectations and have a problem-solving mentality
Flexibility in regards to your work availability is essential as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

Competitive salary
Enjoy perks by referring your friends through our Refer a Friend Scheme
Save money and time with On-Site Free Meals
Expand your skills and knowledge through our in-house training opportunities.
A business where you can have a real impact, we’re not afraid of new ideas!
Genuine career development opportunities, both nationally and internationally
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon

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Refine Your Search

lounge supervisor jobs in london, eng

Lounge Senior Supervisor

Guest Experience Lounge Manager

Supervisor - Aelia - London City Airport

Front Office Supervisor

Guest Relations Supervisor

Executive Lounge Supervisor - JW Marriott Grosvenor House

Floor Supervisor

F&B Supervisor

Duty Manager

Restaurant Supervisor

F&B Supervisor (F/M/X)

Supervisor - Relay - Heathrow Airport

Replenishment Assistant - Relay - Heathrow Airport

Housekeeping Supervisor

Restaurants, Supervisor - New Opening - Mayfair

Lounge Manager

F&B Supervisor

Supervisor

RESTAURANT & LOUNGE MANAGER

Lounge Supervisor

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