Membership experience manager Work, Jobs in London, Eng (with Salaries)

Community Associate (flexible workspace/events)
Huckletree —London
- £29,670 - £31,000 a year
- Weekend availability
- Accounting
- Budgeting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Events and Relationships Manager
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
- Communication skills
12d
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
1d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Visitor Engagement Assistant - fixed term contract
Mitie —London
- Communication skills
3d
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
11d
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Membership Executive
The Groucho Club - Membership —London
- £33,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Organisational skills
- Employee assistance programme
Quick apply
Junior Project Manager
M3EU —London
- Full-time
- Remote
- Writing skills
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
10d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Residential Property Manager
Robert Irving Burns —London
- £32,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme
- Employee discount
Quick apply
10d
Membership Experience Manager
JDGYMS —Watford
- Full-time
- Business development
- Training & development
- Leadership
- Employee discount
Quick apply
General Manager – Workspace & Member Experience
Maslow's —Kensington
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Sales
- English
Quick apply
Membership Manager
Work.Life —London
- Cleaning
- Training & development
- Leadership
General Manager
Virgin Active —London
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Part Time Duty Manager
Zest Leisure Group —London
- £26,500 - £30,000 a year
- Part-time
- In-person
- Communication skills
- Employee assistance programme
- Gym membership
Partner Events Manager, Partner Experience
PlayStation Global —London
- Hybrid work
- Communication skills
Quick apply
3d
Event Manager- Live Events!
Convene Hospitality Group —London
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Duty Manager - 6 Month Contract
Virgin Active —London
- £14.56 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount

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membership experience manager jobs near london, eng

Community Associate (flexible workspace/events)

Huckletree
London

Quick apply

Job details

Permanent | Full-time
£29,670 - £31,000 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Private medical insurance
Employee discount
Sabbatical
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stock ordering
Accounting
Payroll
Stocking
Customer support
Customer interaction
Budgeting
Stock replenishment
Networking
Kitchen stock ordering
Facilities maintenance

Full job description

Community Associate

London, multiple hub locations

Permanent role, Mon-Fri full-time day-based hours - no shifts, crazy hours or weekends!! You will receive a market leading salary, plus a bi-annual bonus scheme. Our benefits package includes great holiday allowance, Vitality healthcare, socials, personal development, and even a fully paid 1 month sabbatical every 3 years!

ABOUT HUCKLETREE

We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home.

But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors.

WHERE YOU COME IN!

Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members!

Key areas of responsibility:

Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service
Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast
Managing all inbound post
Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!)
Own the budget and execution of our elevated members buffet breakfast, which we do every Tue. Also our monthly members social, get creative!
Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more
Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket
Be the point of contact for all external service providers and suppliers
Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog
Always spend wisely and remain in-budget for all supplies
Ensure all communications are up to date and on brand in the hub
Ensure that all in-house tech is running smoothly at all times for members and internal guests
Ensure a high level of customer satisfaction - our service level will be your primary KPI
Support the membership manager to develop community connections, including member introductions
Learn more about and engage with our members and consistently seek feedback along the way
Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects
Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard

WHAT WE'RE LOOKING FOR:

You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events
You are passionate, positive, hard-working and energetic
You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role!
You are a ‘fixer’ and are unphased by turning your hand to anything
You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff
You have are fast-thinking and reactive
You are process-driven and with a detailed focus

Job Types: Full-time, Permanent

Pay: £29,670.00-£31,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

membership experience manager jobs in london, eng

Community Associate (flexible workspace/events)

Events and Relationships Manager

General Manager - Padel & Athletics Club

Operations Manager

Visitor Engagement Assistant - fixed term contract

Events & Operations Support Manager

Duty Manager

UK Family Activities Manager

Membership Executive

Junior Project Manager

Assistant Customer Service Manager

Residential Property Manager

Membership Experience Manager

General Manager – Workspace & Member Experience

Membership Manager

General Manager

Part Time Duty Manager

Partner Events Manager, Partner Experience

Event Manager- Live Events!

Duty Manager - 6 Month Contract

I want to receive the latest job alerts for membership experience manager in london, eng

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