On call weekend care manager Work, Jobs in London, Eng (with Salaries)

Weekend Only ECC Customer Care Advisor
Voo Veterinary Group —Surbiton
- Weekends only
- Microsoft Word
- Hospital
- Front desk
- Annual leave
- Employee discount
Quick apply
Care Co-ordinator for evenings and weekends
Lilyville @ Parsons Green —London
- £12.71 an hour
- Part-time
- In-person
- Care plans
- Leadership
- Employee discount
Quick apply
Part Time Travel Trade Executive (Fixed Term Contract)
TodayTix Group —London
- £14 an hour
- Part-time
- Remote
- Customer service
- Communication skills
URGENTLY REQUIRED COMPLEX CARE WORKER - 4-12 HOUR DAY AND NIGHT SHIFTS UP TO £13 PH D.O.E
SC GALAXY CARE —London
- £14 an hour
- 12 hour shift
- Doctoral degree
- English
- In-person
- Annual leave
Quick apply
Care Co-ordinator
Blue Ocean Services —London
- £30,000 a year
- Full-time
- Driving
- Computer skills
- Care plans
Clinical Care Manager
Jewish Care —Ilford
- Weekend availability
- Nursing home
- Supervising experience
- Care plans
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Care Manager (Domiciliary care)
Blue Ocean Services —London
- £26,000 - £28,000 a year
- Weekend availability
- Leadership
Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Weekend availability
1d
Supported Living Manager - non-registered
Swanton Community Services —Epsom
- £35,000 a year
- Weekend availability
- Paid training
- Annual leave
Operations Manager – Nursing Services
Jewish Care —Barnet
- £83,000 a year
- Weekend availability
- Management
- Nursing home
- Customer service
Social Care Team Leader
CHOICE SUPPORT —Wandsworth
- Up to £28,068 a year
- Part-time
- Microsoft Outlook
- Management
- Driving
- Health & wellbeing programme
Quick apply
6d
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Work from home
Quick apply
12d
Extra Care Team Manager
Creative Support —Brent
- Up to £40,000 a year
- Weekend availability
- Management
- Annual leave
Residential Support Workers
Oak Nest Children's Homes Ltd —Erith
- £26,998 - £28,038 a year
- Overtime
- Childcare
- Care experience
- English
Quick apply
11d
Store Manager (Canary Wharf)
Nokwol UK Limited —London
- £45,000 - £55,000 a year
- Weekend availability
- Customer service
- Retail management
- Leadership
Quick apply
6d
Store Manager (Neal Street)
Nokwol UK Limited —London
- £45,000 - £55,000 a year
- Weekend availability
- Customer service
- Retail management
- Leadership
Quick apply
6d
Care Assistant (part-time)
Walfinch Surrey —Teddington
- £13.50 - £15.50 an hour
- Part-time
- Organisational skills
- Communication skills
- Flexible schedule
- Referral programme
Quick apply
10d
Alfred's Receptionist (Maternity Cover FTC)
Richemont —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Care Assistant
Ashridge Home Care —Amersham
- £15.10 - £17.20 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply

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Weekend Only ECC Customer Care Advisor

Voo Veterinary Group -
Surbiton

Quick apply

Job details

Permanent | Part-time

Benefits

Annual leave
Employee discount

Qualifications

Microsoft Word
Veterinary experience
Front desk
IT
NVQ
Communication skills

Full job description

Weekend Only ECC Client Care Advisor (CCA) / Receptionist – Join the Voo Vets Family!

Location: Our Surbiton Hospital

Hours: Weekends (Saturdays and Sundays) 8am-8pm (some flexibility)

Salary: Competitive Salary - DOE

Be the heartbeat of our practice

Why this role matters….

At Voo Vets, our Customer Care Advisors don’t just work on reception - they shape how our clients feel about us.

You are the first smile a client sees, the calm and reassuring voice on the phone, and the person who helps both pets and owners feel confident they’re in safe hands. From the first enquiry to the moment a client leaves our practice, you play a vital role in delivering a warm, professional and consistent experience.

If you love people, thrive in a fast-paced environment, and take pride in delivering outstanding service every day, this role is for you.

The role at a glance

As an ECC Customer Care Advisor, you’ll be responsible for supporting the smooth day-to-day running of the Hospital practice while delivering an exceptional client experience for every pet and owner.

From managing appointments and handling enquiries to processing payments and supporting the wider team, you are a key link between our clients and our clinical teams.

From the client’s perspective, you are the face of Voo Vets and their first point of contact.

Key responsibilities

The client experience

Ensure the reception area is clean, tidy, welcoming and professional at all times

Be visible, approachable and proactive in supporting clients

Build strong, trusting relationships that encourage long-term client loyalty

Face-to-face client contact

Greet clients warmly and professionally on arrival

Book appointments, manage admissions and discharges efficiently

Communicate clearly with clients, building rapport and confidence

Anticipate, identify and resolve client concerns promptly and professionally

Provide attentive support to key clients

Telephone calls & digital communication

Answer phone calls and emails in a friendly, professional manner

Quickly understand client needs and take appropriate action

Take accurate, detailed messages and pass them to the correct team member

Follow up on missed or cancelled appointments in line with practice procedures

Manage delays sensitively by keeping clients informed and reassured

Service promotion & recommendations

Support the growth of the practice by welcoming new and second-opinion clients

Confidently discuss healthcare plans with new and existing clients

Offer guidance on retail products and services available

Manage repeat prescription requests in line with protocols, Administration & systems

Complete administrative and operational tasks during non-consulting times as directed

Use practice management systems accurately and efficiently

Attend and contribute to reception team meetings

Provide feedback on processes and protocols when requested

Support cover for annual leave within your clinic and across other Voo clinics where required

Key Performance Indicators Client satisfaction and feedback

Appointment utilisation and follow-ups

Accuracy of bookings, messages and records

Contribution to team efficiency and collaboration

What we’re looking for

Essential

At least 1 year’s experience in a customer-facing role (e.g. hospitality, retail, medical or similar)

Excellent communication skills - confident, empathetic and professional

Comfortable discussing services, plans and recommendations with clients

Strong IT skills with good attention to detail

Ability to multitask and stay organised in a busy environment

A proactive, positive, “can-do” attitude

Ability to take initiative and work autonomously

Preferred

Experience in a veterinary, medical or healthcare setting

NVQ Level 4 in Customer Service

Progression

This role offers a clear pathway into the Customer Service Manager (CSM) pathway, with opportunities for development and progression within Voo Vets.

If Voo is the company for you, we would love to hear from you

Apply now and become part of the Voo Vets family!

Pay: Competitive Salary

Benefits:

Employee discount

Work Location: In person

Benefits:

Employee discount

Application question(s):

What are your salary expectations?

Experience:

customer facing: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

on call weekend care manager jobs in london, eng

Weekend Only ECC Customer Care Advisor

Care Co-ordinator for evenings and weekends

Part Time Travel Trade Executive (Fixed Term Contract)

URGENTLY REQUIRED COMPLEX CARE WORKER - 4-12 HOUR DAY AND NIGHT SHIFTS UP TO £13 PH D.O.E

Care Co-ordinator

Clinical Care Manager

Customer Assistance Coordinator - Home Assistance 6 month FTC

Care Manager (Domiciliary care)

Patient Care Coordinator

Supported Living Manager - non-registered

Operations Manager – Nursing Services

Social Care Team Leader

Customer Assistance Coordinator - Home Assistance

Extra Care Team Manager

Residential Support Workers

Store Manager (Canary Wharf)

Store Manager (Neal Street)

Care Assistant (part-time)

Alfred's Receptionist (Maternity Cover FTC)

Care Assistant

I want to receive the latest job alerts for on call weekend care manager in london, eng

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