Visitor experience assistant Work, Jobs in London, Eng (with Salaries)

Visitor Experience Assistant
Science Museum Group —London
- £14.80 an hour
- Part-time
- Customer service
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
11d
Visitor Engagement Assistant - fixed term contract
Mitie —London
- Communication skills
3d
Visitor Assistant
English Heritage —London
- £14.19 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
3d
Editorial Assistant
Hachette —London
- Communication skills
- Annual leave
- Employee discount
11d
Seasonal Customer Support Assistant
Kew Gardens —Kew Gardens
- £29,692 a year
- Part-time
- Computer literacy
- Data entry
- Annual leave
- Employee assistance programme
11d
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £30,585 - £32,582 a year
- Part-time
5d
Sales Assistant 6mt FTC – 24hrs per week
Universal Music Group —London
- Part-time
- Sales
- Customer service
- Cash handling
- Annual leave
- Employee discount
Office Assistant
Paragon Communications —Mayfair
- £15.23 an hour
- Temporary
- Hospitality
- Heavy lifting
- Writing skills
Quick apply
Retail Assistant
Warner Bros. Discovery —London
- £13.99 an hour
- Weekend availability
- Customer service
- Cash handling
- Communication skills
- Employee discount
6d
Office Assistant
Ohme —London
- £26,000 - £33,000 a year
- Full-time
- Administrative experience
- Accounting
- Front desk
Quick apply
3d
Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)
Lee Baron —London
- 12 hour shift
- Microsoft Word
- Writing skills
- Organisational skills
Quick apply
10d
Hospitality Assistant
Sodexo —London
- £14.80 an hour
- Full-time
- Hospitality
- Customer service
- Organisational skills
Quick apply
12d
Nights Front of House Assistant
edyn —Canary Wharf
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
6d
Library Assistant Apprentice
Richmond and Wandsworth Councils —Richmond
- £27,781 a year
- Full-time
- Annual leave
- Employee discount
5d
Nights Front of House Assistant
Locke —Canary Wharf
- Weekend availability
- Organisational skills
- Front desk
- Employee assistance programme
- Sick pay
Quick apply
6d
Office Assistant
Cherry Pie Music —London
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Retail Assistant
TATE Museum —London
- £14.80 an hour
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Front Office Assistant
International College of Musical Theatre —Hackney
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Sales & Sustainability Assistant
IKEA —London
- £14.80 an hour
- Part-time
- Customer service
- Assembly
- Quality control
4d
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
3d

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visitor experience assistant jobs near london, eng

Visitor Experience Assistant

Science Museum Group -
London

Apply Now

Job details

Part-time
£14.80 an hour
11 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
Customer interaction
Guest services
Communication skills

Full job description

Salary

£14.80 per hour

Contractual hours

Basis

Part time

Based at

Science Museum

Job category/type

Contract - Part Time, Dept. - Front of House, Tenure - Permanent, Type - Employee

Date posted

11/08/2026

Job reference

SMG03591

Are you interested in delivering high-quality customer service to visitors of all ages? Are you able to tailor your communication style to speak to different people?

About us

Science Museum Group is here to inspire futures. We aim to grow visitors’ science capital and deepen engagement with Science, Technology, Engineering, and Maths (STEM).

The Visitor Experience department is responsible for managing queues and access to the museum by the general public and school groups; up-selling paid for galleries and promoting donations and Gift-Aid on all museum ticket desks; the smooth running of our commercial experiences in Power Up and the IMAX Theatre; and supporting ad-hoc activities in our Enterprises and Visitor Experience areas, such as the Visitor Fundraising desk.

We are now recruiting for Visitor Experience Assistants to join on permanent contracts with both part-time and full-time roles available. These roles are based at the Science Museum in London with the following hours available:

14 Hours per week – 7 hours per day every Saturday and Sunday.
(Usually 08.30 – 16.30, 09.15 – 17.15, 09.30 – 17.30 or 10.00 – 18.00)

10 Hours per week – 5 hours per day every Saturday and Sunday.
(Usually 10.00 – 15.00, 11.00 – 16.00 or 11.30 – 16.30)

About the role

As a Visitor Experience Assistant, you will be a point of contact for our visitors and thrive to ensure their visit reflects the Science Museum’s mission of Inspiring Futures.

You will provide high-quality customer service; handle sales and cash; manage queues; usher customers; promote Gift-Aid and donations; and provide information to our visitors. Assisting the department reach its targets, you will also proactively up-sell Museum’s attractions.

We find that colleagues get the most from their time at the Museum when they are the most engaged versions of themselves. And we pride ourselves in being a work environment which welcomes and attracts a diverse range of people.

About you

Regardless of your experience, if you're ready to utilise your communication skills and motivated attitude, we want to hear from you!

Joining us, you must be aged 18 or over to apply for this role due to the evacuation responsibilities and the handling of alcohol.

You will have good communication skills and a friendly and accommodating attitude. You will have a high-level of customer service or willingness to learn the skills to become truly visitor focused. Being able to work and build relationships with a range of different people, you will enjoy supporting others.

You will embody a welcoming approach for our visitors, possessing the confidence to approach and engage with visitors to understand their needs, or to promote Museum activities. You will enjoy working during busy Museum periods, with the ability to remain focused and use your initiative.

Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
Career growth. We offer enhanced support with personal and professional development.
Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
Healthcare cash plan. Digital health tools, gym discounts and cashback towards your everyday healthcare costs.
Wellbeing. All our colleagues can access an employee assistance programme and other wellbeing support.
Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
Enhanced contributory pension. To support you in saving for the future.
Interest-free loans. When you need a little extra cash for life events or home improvements.
Great discounts. Free entry to exhibitions, discounts in our shops and cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Apply Now

Refine Your Search

visitor experience assistant jobs in london, eng

Visitor Experience Assistant

Visitor Engagement Assistant - fixed term contract

Visitor Assistant

Editorial Assistant

Seasonal Customer Support Assistant

Museum Visitor Experience Assistant x2

Sales Assistant 6mt FTC – 24hrs per week

Office Assistant

Retail Assistant

Office Assistant

Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)

Hospitality Assistant

Nights Front of House Assistant

Library Assistant Apprentice

Nights Front of House Assistant

Office Assistant

Retail Assistant

Front Office Assistant

Sales & Sustainability Assistant

Front of House & Private Personal Assistant

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