Patient access team leader Work, Jobs in London, Gtl (with Salaries)

Head of Patient Operations
Clinical Partners Ltd —London
- £80,000 - £85,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Assertive Outreach Team Leader
Central and North West London NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Weekend availability
- Care plans
12d
Patient Experience Ambassador
Sodexo —Romford
- £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
4d
Admin Team Leader
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
5d
Community Mental Health Hub Team Leader
Central and North West London NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Full-time
- Supervising experience
- Care plans
- Leadership
2d
Patient Billing Administrator
Bupa —London
- Up to £32,000 a year
- Full-time
- Analysis skills
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Service Advisor
The London Clinic —London
- From £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Life insurance
1d
Social Worker - Hospital Pathway Team
London Borough of Sutton —Sutton
- £42,060 - £52,194 a year
- Full-time
- Hybrid work
- IT
- Care plans
- Communication skills
- Annual leave
- Employee discount
4d
Senior Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Weekend availability
- Leadership
- Communication skills
3d
Centre Manager
London Womens Clinic —London
- £42,000 - £50,000 a year
- Management
- Administrative experience
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Patient Advisor
Bupa —London
- £30,930 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Accounts Payable Coordinator
HeliosX —London
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
9d
Clinical Team Leader
Active Care Group —London
- Weekend availability
- Employee assistance programme
- Referral programme
Quick apply
12d
Team Leader - Adult Supported Living
Swanton Community Services —London
- £13.40 an hour
- Care plans
- Communication skills
- Paid training
- Annual leave
Chaplain
Guy's and St Thomas' NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Part-time
- Care plans
- Communication skills
- Time management
- Annual leave
1d
RTT Patient Pathway Validator
Royal National Orthopaedic Hospital NHS Trust —Stanmore
- £33,262 - £36,027 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Patient care
2d
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Country Study Start-Up Team Leader (cSTL)
Roche —Welwyn
- Management
- Doctoral degree
- English
Clinical Safety Officer
Healthtech-1 —London
- £2,500 a week
- Overtime
- Hybrid work
- Care experience
- School
- Annual leave
- Work from home
4d
Special Projects Associate
Healthtech-1 —London
- £2,500 - £45,000 a year
- Overtime
- Communication skills
- School
- Annual leave
- Work from home

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patient access team leader jobs near london, gtl

Head of Patient Operations

Clinical Partners Ltd -
London

Apply Now

Job details

£80,000 - £85,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Communication skills

Full job description

Head of Patient Operations

At Clinical Partners, we deliver specialist mental health and neurodevelopmental services that make a real difference. We’re seeking an experienced Head of Patient Operations to lead, scale, and continuously improve our patient-facing services.

This is a key leadership role in a growing, values-led organisation, responsible for driving operational excellence, enhancing patient experience, and building a high-performing team. You’ll shape how we deliver services at scale, ensuring every interaction is efficient, compassionate, and aligned to clinical excellence.

This is a high-impact, visible role with strong stakeholder engagement, giving you direct influence over service quality and performance.

You’ll join a collaborative, forward-thinking environment committed to safe, effective, and compassionate care. If you’re a driven, strategic, and hands-on leader ready to make an impact, we’d love to hear from you.

This primarily home-based role requires occasional travel to London for meetings and team collaboration.

Key Responsibilities:

As Head of Patient Operations, you will lead a large, multi-disciplinary team responsible for managing the entire patient journey from initial contact and scheduling to ongoing support and aftercare.

Leading and developing a large Patient Operations function, driving performance, engagement, and continuous improvement
Owning operational delivery across patient services, ensuring high-quality, consistent and responsive care
Implementing data-driven performance frameworks (KPIs, SLAs, OKRs) to drive efficiency and service quality
Enhancing the end-to-end patient experience, ensuring all interactions are seamless and empathetic
Driving adoption of systems, automation, and digital tools to support scaling and operational effectiveness
Ensuring compliance with healthcare standards and regulations, maintaining a strong focus on quality and safety
Working closely with clinical, product, and leadership teams to deliver strategic initiatives and support continued growth

Requirements:

Proven experience leading large-scale patient operations or contact centre functions
Strong background in healthcare, mental health, or regulated environments
Experience managing multi-channel service delivery and improving customer/patient experience
Demonstrable success in driving operational performance using data and insights
Experience implementing systems, automation, or service transformation initiatives
A strong, resilient and visible leader who can operate effectively in a fast-paced, evolving environment
Exceptional stakeholder management and communication skills

Remuneration and Benefits:

£80 - £85,000 annual salary
25 days paid holiday (increasing with service to 28 days) plus bank holidays.
A day off for your birthday.
Healthcare Cash Plan
Benefits Platform
Life Assurance
Discount Vouchers
Flexible working opportunities to suit your personal needs
Opportunities to take part in charitable events
Access to a Wellbeing portal and Employee Assistance Programme (EAP)

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.

Apply Now

Refine Your Search

patient access team leader jobs in london, gtl

Head of Patient Operations

Assertive Outreach Team Leader

Patient Experience Ambassador

Admin Team Leader

Community Mental Health Hub Team Leader

Patient Billing Administrator

Senior Customer Service Advisor

Social Worker - Hospital Pathway Team

Senior Patient Administrator

Centre Manager

Patient Advisor

Accounts Payable Coordinator

Clinical Team Leader

Team Leader - Adult Supported Living

Chaplain

RTT Patient Pathway Validator

Collections Specialist

Country Study Start-Up Team Leader (cSTL)

Clinical Safety Officer

Special Projects Associate

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