Crm business analyst Work, Jobs in London (with Salaries)

CRM Data Business Analyst
TAP CXM —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Health & wellbeing programme
- Sick pay
Quick apply
3d
Analyst – Investment Management Business Development (Fixed Term Contract)
Hines —London
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract
WildBrain CPLG —London
- Full-time
- Hybrid work
- Contracts
Quick apply
CRM Data and Customer Analyst
Jimmy Choo —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
3d
Salesforce Business Analyst
Shiftlogic —London
- £34,000 - £58,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
Quick apply
Support & Business Analyst (12 Month FTC)
Universal Music Group —London
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Annual leave
- Employee discount
Systems Support Analyst (CRM & Ticketing)
ZSL —London
- £33,000 a year
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Business Research & Digital Transformation Analyst
Aasiyana G-Tech LTD —London
- £41,800 - £42,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- English
- Free parking
Quick apply
Revenue Operations Analyst
Entrust —London
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Analysis skills
5d
Business Development Analyst (US Team)
Tangible —London
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
CRM Analyst (Decisioning)
Allwyn UK —Watford
- Hybrid work
- SQL
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
10d
Data Analyst
RELX —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Flexible schedule
Business Support Analyst - Customer Success
XYZ Reality —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
2h
Senior Business Analyst – Global CRM Transformation
WPP —London
- Hybrid work
Business Development Analyst
Savills IM —London
- £30,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Sr Business Intelligence Analyst - Commercial Finance Automation
Palo Alto Networks —London
- Full-time
- Microsoft Excel
- Computer Science
- Master's degree
Business Analyst (Financial Market)
MDOTM —London
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
Senior Data Analyst â€“ Business Intelligence
Hyve Group —London
- Microsoft Excel
- Sales
- Salesforce
Data Analyst (Loyalty)
Collinson —London
- Hybrid work
- Microsoft Excel
- Salesforce
- SQL
Project Analyst
Altera Digital Health Inc. —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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CRM Data Business Analyst

TAP CXM
London

Quick apply

Job details

Permanent | Full-time
£55,000 - £65,000 a year
3 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
On-site gym
Company pension
Private medical insurance
Childcare
Sick pay

Qualifications

CRM software
R
Business analysis
Data analysis skills
SQL
Database design
Communication skills
Python

Full job description

Tap CXM is a customer experience management consultancy helping enterprise brands to build more mutually valuable relationships with their customers. By providing marketers with customer-centric strategic and technical consulting, implementation expertise and ongoing support services, we help them reduce operational costs, improve customer experience and increase revenue.

Job Overview

We are seeking a dynamic and detail-oriented CRM Data Business Analyst to join our team and drive excellence in customer relationship management initiatives. In this role, you will harness your expertise in data analysis, database design, and business analysis to optimise CRM systems and deliver actionable insights. Your energetic approach will help shape strategic decisions, improve data-driven processes, and enhance our customer engagement efforts. This position offers an exciting opportunity to work with cutting-edge tools and collaborate across teams to elevate our CRM capabilities.

Responsibilities

Analyze complex CRM data sets using SQL, R, Python, and other analytical tools to uncover trends, patterns, and opportunities for improvement.
Collaborate with stakeholders to gather requirements, define project scope, and develop comprehensive business analysis documentation.
Define the data schema required to support a single customer view (SCV).
Specify and map the source data layer feeding into the SCV and CRM.
Work closely with CRM and data architecture teams to translate business needs into clear technical and data requirements.
Define what the CRM platform needs from the underlying data — structure, quality, and flow.
Operate as a trusted consultant, liaising between client stakeholders and internal technical delivery teams.
Produce clear, well-structured documentation covering data specifications, schema, and architecture requirements.

Qualifications

The ideal candidate will possess excellent communication skills, demonstrate a proactive and tenacious approach, and build a strong understanding of our software services.

Proven experience as a Business Analyst with a focus on CRM systems or related data environments.
Hands-on experience defining data schemas and single customer view (SCV) architecture.
Strong understanding of source data layers and how they integrate with CRM systems.
Comfortable working in a consultancy capacity, engaging confidently with client stakeholders.
Excellent requirements-gathering, analysis, and documentation skills.
Strong communication skills to collaborate across teams and present findings clearly.

What's in it for you? (benefits)

A competitive salary linked directly with experience.
· Profit-based company bonus scheme; If TAP is successful, we want to directly share this with the team that makes it happen.
· Fully funded private healthcare.
· 25 days holiday each year, plus bank holidays.
· Holiday buy and sell scheme.
· Company pension scheme.
· Wellbeing programme, including an activity reward programme
· A free smart watch to meet those activity goals.
· Monthly team lunches and evening social events.
· Free office gym.
· We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.
· Hybrid and flexible working opportunities.
· Professional development opportunities and ongoing training in CXM technologies.
· Dynamic and inclusive work environment that values creativity, innovation, and teamwork.

Our office is based in Southwark, walking distance from Southwark, Waterloo, Borough and Lambeth North. Working hours are Monday to Friday 9:00am until 5:30pm. We have a hybrid working approach which allows for a 50/50 split between home and office working.

We value diversity in identity, experience, and thought, and actively create a culture of inclusivity across our company and the work we do with clients, partners and suppliers. We aim to maintain a positive workplace environment and encourage our employees to bring their best and most authentic selves to work every day.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

Pay: £55,000.00-£65,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site gym
Private medical insurance
Sick pay

Work Location: Hybrid remote in London SE1 8HP

Quick apply

Refine Your Search

crm business analyst jobs in london

CRM Data Business Analyst

Analyst – Investment Management Business Development (Fixed Term Contract)

Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract

CRM Data and Customer Analyst

Salesforce Business Analyst

Support & Business Analyst (12 Month FTC)

Systems Support Analyst (CRM & Ticketing)

Business Research & Digital Transformation Analyst

Revenue Operations Analyst

Business Development Analyst (US Team)

CRM Analyst (Decisioning)

Data Analyst

Business Support Analyst - Customer Success

Senior Business Analyst – Global CRM Transformation

Business Development Analyst

Sr Business Intelligence Analyst - Commercial Finance Automation

Business Analyst (Financial Market)

Senior Data Analyst â€“ Business Intelligence

Data Analyst (Loyalty)

Project Analyst

I want to receive the latest job alerts for crm business analyst in london

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