Home services Work, Jobs in London (with Salaries)

Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Computer literacy
- English
- Typing
9d
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
- Employee discount
Quick apply
Library Assistant
University of London —London
- £13,920 a year
- Part-time
- University
- Front desk
11d
Casual Support Worker
Bangladeshi Parents and Carers Association —London
- £14.80 an hour
- Part-time
- Medication administration
- Experience working with children
- Care plans
Quick apply
4h
SUPPORT WORKERS/CARER REQUIRED
COOCI Associates LLP —London
- £20 - £22 an hour
- Part-time
- Childcare
- Experience working with children
- Driving
- Free parking
- Paid training
Quick apply
2d
Waiter
Daisy Green Collection —London
- Up to £15 an hour
- Part-time
- Customer service
- Food service experience
- Communication skills
- Gym membership
Quick apply
City Inspector
City of Westminster Council —Westminster
- £42,912 - £44,235 a year
- Weekend availability
- Conflict management
- In-person
12d
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Continuous improvement
Quick apply
Cleaning Services
PURE&FRESH —London
- £14.20 - £18.72 an hour
- Hospitality
- Customer service
- English
- Flexible schedule
Quick apply
12d
Retail Assistant
Holland & Barrett —Southwark
- £14.26 an hour
- Part-time
- Customer service
- Communication skills
- Store discount
- Employee assistance programme
1d
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Administrative experience
- IT
Foster Care For Babies and Children
Positive Aspirations Group - Fostering —London
- Up to £1,015 a week
- Full-time
- Childcare
- In-person
Quick apply
5d
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Sales Assistant
HMV Group —London
- Part-time
- Customer service
- Merchandising
1d
Admin Assistant
The Stratford Hotel —London
- From £26,437 a year
- Full-time
- Bar
- Databases
- Hotel
- Gym membership
- Referral programme
Quick apply
5h
Admissions Officer
Birkbeck University of London —London
- £31,234 - £34,827 a year
- Full-time
- Hybrid work
- Microsoft Office
- Data entry
- Communication skills
- Annual leave
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- No experience needed
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
Quick apply
Outreach Support Worker (Westminster/Camden)
LDN London —London
- £14.80 - £16.59 an hour
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
12d
Junior Sales Assistant
LuxeMedia LTD —Bexleyheath
- £400 - £700 a week
- Part-time
- Customer service
- No experience needed
- In-person
- Free parking
Quick apply
6d
Explainer
Science Museum Group —London
- £28,860 a year
- Weekend availability
- Experience working with children
- Communication skills
- School
- Annual leave
- Employee assistance programme
9d

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Contact Centre Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year
9 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Complaint handling
Customer interaction
Typing
Communication skills

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

Joining us as a Contact Centre Advisor, you can make your own powerful contribution to this remarkable team. We want users of housing services to be able to access the information and services they need in a way that suits them. As the first point of contact for housing enquiries and complaints, you will therefore manage multiple workflows: face to face, phone, email and social media, including web chat. Taking ownership of problems and ensuring they are followed up, you will also proactively seek customer feedback and ways of improving our processes.

Please refer to the Job Description for more information.

About You:

You’re likely to have some background in a fast-paced customer service setting where you will have honed your communication skills. You have well-developed questioning and listening skills and an ability to understand the customer’s point of view. Calm under pressure, you’ll be professional, empathetic and courteous, even when dealing with challenging behaviour. Organised and able to manage your own workload, you’ll enjoy working to targets. Your excellent written and spoken English should be matched by good keyboard skills and confidence in using a range of digital platforms. Last but not least, you’ll be an enthusiastic and flexible team player, keen to improve both our service and your own skills.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

Refine Your Search

home services jobs in london

Contact Centre Advisor

Customer Service Agent

Library Assistant

Casual Support Worker

SUPPORT WORKERS/CARER REQUIRED

Waiter

City Inspector

Customer Care Administrator

Cleaning Services

Retail Assistant

Repairs Administrator

Foster Care For Babies and Children

Police Community Support Officer - Inner London

Sales Assistant

Admin Assistant

Admissions Officer

Trainee Customer Resolutions Advisor

Outreach Support Worker (Westminster/Camden)

Junior Sales Assistant

Explainer

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