Remote patient support Work, Jobs in London (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Operations Support
Cora Health —London
- Up to £30,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Travel
- Employee assistance programme
Patient Support Coordinator
Montu UK —London
- £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
2h
Patient Liaison & Executive Assistant (Part-Time)
Yaad LTD —London
- £12 - £13 an hour
- Part-time
- Hybrid work
- Administrative experience
- Office experience
- Work from home
Quick apply
Patient Experience and Quality Coordinator
Banning Dental Group —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Quality control
- Travel
- Work from home
- Employee discount
Quick apply
6d
Psychological Wellbeing Practitioner (Fixed-term contract)
Second Nature —London
- Full-time
- Remote
- Microsoft Excel
- Work from home
- Flexible schedule
Quick apply
CYP Phone Support Specialist – Temp (6-month Fixed term contract) - Remote
CareADHD —London
- £26,000 - £30,000 a year
- Full-time
- Remote
- Organisational skills
- Communication skills
Quick apply
8d
Medical Writer, MedComms & Publications
Envision Pharma Group —London
- Full-time
- Remote
- Microsoft Office
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
10d
Medical Secretary
KBS Marwah —London
- £15 - £22 an hour
- Hybrid work
- GP surgery experience
- English
- Administrative experience
Quick apply
CfD Qualified Sessional Counsellor - Talking Therapies Service (Remote or Hybrid)
Nouvita —Hatfield
- £25 - £27 an hour
- Hybrid work
- Travel
- IT
- Communication skills
- Flexible schedule
Clinical Research Associate - Freelance
TFS HealthScience —London
- Remote
- Nursing
- English
- Bachelor's degree
Quick apply
5d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Support Engineer
BookedSolid —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
- Work from home
- Employee stock ownership plan
Quick apply
Global Health Advisory - Associate
Axmed —London
- Remote
- Master's degree
- Bachelor's degree
- Communication skills
- Annual leave
- Flexible schedule
Medical Writer
ApotheCom —London
- Hybrid work
- Quality control
Medical Secretary - Bank
Mayo Clinic —London
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
14d
Customer Support Assistant
SafeTag Tracking —Orpington
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
13d
Senior Medical Secretary
OS Clinic Ltd —London
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Out of Hours, Remote GP - Telehealth
HeliosX —London
- Call to connect
- Remote
- Customer service
- Computer literacy
- English
Quick apply

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remote patient support jobs near london

Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

remote patient support jobs in london

Customer Service Associate (Patient Outreach)

Operations Support

Patient Support Coordinator

Patient Liaison & Executive Assistant (Part-Time)

Patient Experience and Quality Coordinator

Psychological Wellbeing Practitioner (Fixed-term contract)

CYP Phone Support Specialist – Temp (6-month Fixed term contract) - Remote

Medical Writer, MedComms & Publications

Care Coordinator

Medical Secretary

CfD Qualified Sessional Counsellor - Talking Therapies Service (Remote or Hybrid)

Clinical Research Associate - Freelance

Customer Care Coordinator

Customer Support Engineer

Global Health Advisory - Associate

Medical Writer

Medical Secretary - Bank

Customer Support Assistant

Senior Medical Secretary

Out of Hours, Remote GP - Telehealth

I want to receive the latest job alerts for remote patient support in london

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