Train station customer service Work, Jobs in London (with Salaries)

VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Referral programme
Quick apply
2d
Guest Services Team Member
The Clermont —London
- £13.50 an hour
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
10d
Platform Host (Train Dispatcher) GPR - 2315
Greater Anglia —Harlow
- £29,771 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
10d
Airport Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Weekend availability
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
Night Hygiene Operative - 11PM
The Bread Factory —London
- £14.20 an hour
- Full-time
- English
- Bakery
- Employee discount
5d
Operative [Rail Testing & Lubrication]
Network Rail —South Norwood
- £30,386 a year
- Weekend availability
- Computer networking
- Leadership
- Communication skills
- Annual leave
6d
Train Representative (Fixed Term Part-Time Summer Contract) 2026
ALPADIA Language Schools SA —London
- Part-time
- Microsoft Excel
- Customer service
- Communication skills
Quick apply
Team Member
SSP —London
- £14.80 - £16.00 an hour
- Part-time
- Employee discount
Quick apply
9d
Land Train Driver - Ethos Farm
Battersea Academy for Skills & Employment —London
- £13.85 - £14.80 an hour
- Overtime
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Assistant at Nineteen38 Coffee Wimbledon Station - 25 hours
Royal Voluntary Service —Wimbledon Station
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Café
- Employee assistance programme
- Sick pay
2d
Sales Associate
Juss Marketing —Uxbridge
- £450 - £600 a week
- Serving
- Sales
- Customer service
Retail Customer Assistant at Nineteen38 Coffee - 15 hours
Royal Voluntary Service —Wimbledon Station
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Café
- Sick pay
2d
Sales and Customer Service Advisor
Juss Marketing —Uxbridge
- £24,000 - £30,000 a year
- Customer service
- No experience needed
- Free parking
Customer Service Team Leader
SSP —London
- £14.47 an hour
- Weekend availability
- Employee discount
Quick apply
Customer Service Associate
Juss Marketing —West Drayton
- Free parking
- Flexible schedule
Assistant Producer - Multisport
Sky —London
- Full-time
- Hybrid work
- Free parking
- Employee discount
4d
Administrator – Sales Order Processing & Customer Service (Maternity Cover)
TensCare Ltd —Epsom
- £26,500 - £27,000 a year
- Temporary
- Hybrid work
- CRM software
- Microsoft Excel
- Administrative experience
- Free parking
- Profit sharing
Quick apply
2d
Supervisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
10d

I want to receive the latest job alerts for train station customer service in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

WELL'COM RAIL -
London

Quick apply

Job details

Full-time | Fixed term contract
From £2,300 a month

Qualifications

French
Hospitality
Multilingual
Customer service
English
Customer relationship management
Guest services
Phone etiquette
Hotel experience
Time management

Full job description

WELL'COM RAIL is a company offering an exclusive hospitality service combining intimacy and luxury to make your station travel experience memorable. We assist high-contributing international clientele on arrivals and departures at London St Pancras, Paris-Gare du Nord, and Brussels-Midi stations on behalf of a major railway operator.

As part of our expansion, we are looking for VIP Meet & Greet agent with a background in luxury hospitality. The position is a full-time fixed-term contract for 6 months, 40 hours per week, including weekends, based at London St Pancras Railway Station, starting on June 17, 2024. Contract extension to a permanent position may be considered based on activity and candidate professionalism.

Salary: Base of £1900Net/month + paid overtime

Benefits include tips related to the profession.

If you are eager to work in a small-sized company where employees are recognized and valued, enjoy service, contact, fieldwork, and languages, this position might be for you!

In your daily work, you will closely collaborate with your Station Manager. Your mission? Welcoming and assisting high-contributing passengers at the station, coordinating with their private vehicle and chauffeur. You will also be responsible for accompanying VIP passengers throughout their station experience:

Departures:

Pre-established contact with the client's chauffeur to determine the meeting point and time
Welcome at the client's vehicle door
Handling luggage
Priority assistance at passport controls and security checkpoint
Assistance with tax refund
Accompaniment to the lounge
Priority boarding to the passenger's seat on board their train

Arrivals:

Personalized welcome at the train door
Handling luggage
Accompaniment to the client's vehicle

Your goal? To provide the most efficient customer experience at the station.

Who are you?

Minimum high school diploma
Strong availability and flexibility to work weekends
Fluent in English and ideally another language
Previous experience at a station, airport, luxury hotel, or as cabin crew
Excellent presentation, extremely punctual, smiling, and dynamic
Passionate about hospitality services and the transportation industry
Naturally smiling, always ready to help others

What sets you apart?

Enhanced sense of service
Discretion (due to the clientele we work with)
Punctuality (to never keep a client waiting)
Fluent communication
Team spirit, autonomy, and dynamism (to handle delicate situations)
Stress management (to react in case of minor or major issues)
Clean criminal record (required for obtaining the badge)

Join us!

Recruitment process:
Submit your application (cover letter + CV) to [email protected].
During 1 or 2 phone interviews, you will then meet with one of our executives.
Reference checks will be required.
#VIPMeet&Greet #Railway #Conciergeservice #SPI

Job Types: Full-time, Fixed term contract

Pay: From £2,300.00 per month

Application question(s):

Have you had any experience in the service sector?
Do you have a high level of availability and flexibility to work, including weekends?
Your criminal record must be clean to obtain the professional badge. If your criminal record is not clean, you cannot apply.

Work Location: In person

Quick apply

Refine Your Search

train station customer service jobs in london

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Front Office Team Member (Camden Lock)

Guest Services Team Member

Customer Service Advisor

Platform Host (Train Dispatcher) GPR - 2315

Airport Representative (Fixed Term Part-Time Summer Contract) 2026

Night Hygiene Operative - 11PM

Operative [Rail Testing & Lubrication]

Train Representative (Fixed Term Part-Time Summer Contract) 2026

Team Member

Land Train Driver - Ethos Farm

Retail Customer Assistant at Nineteen38 Coffee Wimbledon Station - 25 hours

Sales Associate

Retail Customer Assistant at Nineteen38 Coffee - 15 hours

Sales and Customer Service Advisor

Customer Service Team Leader

Customer Service Associate

Assistant Producer - Multisport

Administrator – Sales Order Processing & Customer Service (Maternity Cover)

Supervisor - Relay - Heathrow Airport

I want to receive the latest job alerts for train station customer service in london

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected