Director Work, Jobs in London E20 (with Salaries)

Ticketing, Senior Director
Wasserman Media Group LLC —London
- Weekend availability
- Spanish
- English
- Project management
Creative Director
Wayfair —London
- £98,165 - £125,099 a year
- Full-time
- In-person
- AI
- Leadership
- Employee discount
- Life insurance
12d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Creative Director
Ragged Edge —London
- From £90,000 a year
- Hybrid work
- Life insurance
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Director - Executive Compensation and Equity Program
Boston Consulting Group —London
- £195,000 - £227,500 a year
- Full-time
- Leadership
- Profit sharing
- Annual leave
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Director, Principal Giving
Global Energy Alliance for People and Planet —London
- £120,000 - £140,000 a year
- Full-time
- Project management
- Presentation skills
- Bachelor's degree
- Annual leave
Business Director
St Helen's School —Northwood
- £90,000 - £100,000 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
8d
Head of Learning and Development
Head Office —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
- Employee discount
6d
Associate Director of Estates and Facilities
Brunel University —London
- Up to £87,715 a year
- Full-time
- Hybrid work
- Maintenance
- University
- Continuous improvement
- Annual leave
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
14d
Head of Learning & Development
Searchlight Ventures —Westminster
- £60,000 - £70,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Director Catering
Guy's and St Thomas' NHS Foundation Trust —London
- £88,250 - £100,355 a year
- Weekend availability
- Leadership
- Employee assistance programme
5d
Director of Oversight
Motability Foundation —Harlow
- £125,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Free parking
- Annual leave
Quick apply
2d
Operations Director
Cubatex Multi Services Ltd —London
- £72,000 - £109,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
1h
Director, Logistics
Mattel —Slough
- £112,000 - £133,000 a year
- Full-time
- Bachelor's degree
- Business
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Regional Director
Glendale Countryside Ltd —London
- £60,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Annual leave
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Assistant Director of Strategy, Policy and Stakeholder Engagement
Parliamentary and Health Service Ombudsman —London
- £82,000 - £88,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
13d

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Ticketing, Senior Director

Wasserman Media Group LLC
London

Apply Now

Job details

Full-time

Qualifications

Spanish
Ticket management
English
Project management
Account management

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team .

Job Overview

We are seeking an experienced Director – Ticket Management to lead end-to-end ticketing operations and guest management for a major football hospitality programme at the FIFA World Cup 2026.

Based in London, with travel to the United States required during the tournament, you will oversee the full lifecycle of ticket management — from strategic planning and allocation through to on-site delivery — while also leading the set-up, deployment, and management of a bespoke ticket and guest management system.

This is a rare opportunity to play a pivotal leadership role in one of the world’s biggest sporting events, working with global stakeholders, VIP clients, and internal teams to deliver a seamless, world-class guest experience.

Contract type: Fixed-term until August 2026 (or Freelance arrangement considered)

What You Will Be Doing

Lead all aspects of ticket management for the FIFA World Cup 2026 programme, ensuring tickets are accurately allocated, tracked, and distributed.
Act as the primary liaison between FIFA ticketing teams, commercial affiliates, and internal delivery units.
Establish and oversee a robust ticket and guest management system, ensuring integration with hospitality, transport, and accreditation operations.
Manage ticket allocations, fulfilment processes, on-site delivery, and service levels for designated client groups.
Serve as the senior client and stakeholder lead, managing sensitive relationships with professionalism and authority.
Manage ticketing communications and guest queries across clients, partners, and VIPs.
Lead and mentor a multi-level team (Director, Senior Manager, and Manager) and guide their professional growth and delivery focus.
Collaborate closely with Hospitality Operations, Security, Accreditation, and Guest Services teams to ensure cohesive execution.
Provide strategic oversight and troubleshooting, including contingency planning and operational readiness for match days.
Lead reporting, reconciliation, and audit processes for ticket inventory and usage, delivering regular updates to clients and senior leadership.
Recruit, brief, and manage ticketing support staff and external vendors as required for event delivery.

Key Responsibilities

Serve as the main point of contact for allocated client groups, ensuring ticketing needs are fully understood and met.
Develop and manage a secure, scalable ticket and guest management system, including vendor coordination and configuration.
Design and oversee ticket distribution strategies and ensure compliance with ticketing policies and systems.
Own the guest data lifecycle, ensuring accuracy, privacy compliance, and real-time access control.
Monitor ticket inventory, transfers, and usage, maintaining strong reporting and traceability standards.
Coordinate closely with US-based venue teams for on-site ticketing operations and guest servicing.
Manage cross-functional workstreams, ensuring deadlines and deliverables are met.
Identify and mitigate operational risks related to ticketing delivery.
Analyse ticketing data to produce dashboards, insights, and post-event evaluations.
Ensure full compliance with FIFA policies, data protection laws, and contractual commitments.

Skills and Experience You Need

7+ years’ senior experience in ticketing, event operations, or account management for major international sports or live events.
Deep expertise in ticketing systems, CRM platforms, and digital ticketing technologies.
Proven ability to lead and inspire a multi-level team and scale operations as projects evolve.
Demonstrated success managing challenging clients and complex stakeholder networks in high-pressure, deadline-driven environments.
Strong strategic and project management skills, including budgeting and planning.
Excellent communication, negotiation, and interpersonal abilities.
Highly organised, adaptable, and solution-oriented, with strong attention to detail.
Experience managing third-party vendors and contractors.
Fluency in English (Spanish an advantage).
Availability for international travel and flexible working hours, including weekends and match days.

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

director jobs in london e20

Ticketing, Senior Director

Creative Director

Head Of Customer Experience

Creative Director

Director of Key Accounts

Senior Director - Executive Compensation and Equity Program

Head of Customer Operations

Director, Principal Giving

Business Director

Head of Learning and Development

Associate Director of Estates and Facilities

Head of Retention

Head of Learning & Development

Assistant Director Catering

Director of Oversight

Operations Director

Director, Logistics

Regional Director

Commercial Director

Assistant Director of Strategy, Policy and Stakeholder Engagement

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