Housing officer Work, Jobs in London Nw3 (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Licensing Officer (G8) x 4
Greater London Authority —London
- £52,305 a year
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
1d
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Concierge Officer
Islington Council —Islington
- £31,086 - £31,980 a year
- Part-time
- Annual leave
- Employee discount
5d
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
Resident Decant Officer x2
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
9d
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
Housing Officer
SNG (Sovereign Network Group) —Wembley
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Neighburhood Housing Officer (Floating)
tower Hamlets —London
- £42,264 a year
- Hybrid work
- Customer service
- Annual leave
8d
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Resident Empowerment Officer
Islington Council —Islington
- £42,912 - £44,235 a year
- Full-time
- Employee discount
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Tenancy Housing Officer
HYDE HOUSING ASSOCIATION —London
- £33,600 - £40,000 a year
- Full-time
- Communication skills
Quick apply
4d
Income Officer - Court
Lewisham Council —London
- £37,509 - £41,637 a year
- Full-time
- Customer service
- Organisational skills
- AI
- Employee discount
2d
Customer Resolution Officer Hybrid · Housing & Community · Permanent 3 Resolution Plaza, E1 6PS £39,835 – £42,155
EastendHomes —London
- £39,835 - £42,155 a year
- Full-time
- CRM software
- English
- Microsoft Office
- Annual leave
1d
Assessment Officer
Brent Council —Brent
- £34,998 - £39,276 a year
- Full-time
- IT
- Tax experience
- Annual leave
- Employee assistance programme
10d
Housing Assistant
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £31,158 - £33,987 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Project Officer-Housing
Civic Recruitment Limited —Waltham Forest
- £34.03 an hour
- Temporary
- Data analysis skills
- Microsoft Office
- Travel
Quick apply
8d
Resettlement and Support Officer
Newham Council —Stratford
- £40,182 - £42,060 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
10d
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —North West London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing officer jobs in london nw3

Welfare Advice Officer

Licensing Officer (G8) x 4

Concierge Officer

Concierge Officer

Housing Officer

Resident Decant Officer x2

Housing Officer

Housing Officer

Neighburhood Housing Officer (Floating)

Client Resident Liaison Officer - Social Housing

Resident Empowerment Officer

Housing Solutions Officer

Tenancy Housing Officer

Income Officer - Court

Customer Resolution Officer Hybrid · Housing & Community · Permanent 3 Resolution Plaza, E1 6PS £39,835 – £42,155

Assessment Officer

Housing Assistant

Project Officer-Housing

Resettlement and Support Officer

Housing Officer / Transitional Housing Officer (North West London)

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