Administration & operations support Work, Jobs in Long Eaton, Dby (with Salaries)

Administration & Operations Support
Speech Tools Therapy —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
12d
IT Technician – Technical Support
Crawford and Co Surveyors —Nottingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
- Free parking
Quick apply
3d
Office Administrator
Focus Consultants —Nottingham
- Up to £27,500 a year
- Part-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Dispatch Office Co-ordinator
Lockwood Group of Companies —Stanton by Dale
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
13d
Senior Operations Officer (Part-time)
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
8d
Customer and Operations Support Assistant
200 Degrees —Nottingham
- £28,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
4d
Senior Operations officer
University of Nottingham —Nottingham
- £29,740 - £36,446 a year
- Part-time
- Hybrid work
- Communication skills
- School
- Employee discount
10d
M&E Sales Coordinator
Village Hotels - Nottingham - Sales —Beeston
- £13.11 an hour
- Part-time
- Sales
- Hotel
- Administrative experience
- Employee assistance programme
- Gym membership
Quick apply
Accident and Insurance Administrator
Skills Motor Coaches —Nottingham
- From £29,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
6d
Business Support Officer
Self Help UK —Nottingham
- £26,000 a year
- Part-time
- SharePoint
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
Forensic Higher Support Officer
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Management
- English
- Work from home
11d
Compensation & Benefits Administrator
DHL —East Midlands Airport
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
3d
Senior Administrative Officer
YunExpress —Derby
- From £28,000 a year
- Full-time
- Supervising experience
- In-person
- Communication skills
Quick apply
3d
Operations Sort Agent ACS
DHL —East Midlands Airport
- Microsoft Powerpoint
- Organisational skills
- Warehouse experience
- Free parking
- Employee discount
11d
Junior People Advisor
Greenwood Academies Trust —Nottingham
- £34,434 - £39,862 a year
- Administrative experience
- Travel
- Communication skills
- Free parking
- Annual leave
Customer Care Co-ordinator
Genuit Group —Ripley
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Fleet & Maintenance Administrator
UK Tool Hire Group Ltd —Nottingham
- £29,835 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
6d
Transport and Administration Controller
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
Senior Admin Officer - Loughborough
HM Prison & Probation Service —Loughborough
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
9d
Office Administration Assistant
Eden Lodge residential Care Home —Nottingham
- £21,060 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d

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Administration & Operations Support

Speech Tools Therapy
Nottingham

Quick apply

Job details

Full-time
£28,000 - £35,000 a year
12 days ago

Qualifications

CRM software
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Speech therapy

Full job description

Administration & Operations Support - Full time
Speech Tools Therapy (STT)Join Our Growing Team

Speech Tools Therapy (STT) is a specialist independent speech and language therapy consultancy supporting clients with complex communication needs across the UK. We work closely with case managers, solicitors, healthcare professionals and families to deliver high-quality, responsive services.

As our business continues to grow, we are looking for an organised, proactive Administration & Operations Support professional to help keep our day-to-day operations running smoothly.

The Role

This is an excellent opportunity for someone who enjoys organisation, systems and problem-solving. You will support operational delivery by ensuring routine administrative tasks are completed accurately, systems are maintained and processes are followed consistently.

Key Responsibilities

· Deliver day-to-day administrative support

· Update trackers, databases and workflow systems

· Process referrals and correspondence

· Maintain electronic filing systems

· Complete routine operational tasks

· Liaise professionally with clients and associates

· Monitor outstanding actions

· Escalate issues outside agreed procedures

· Ensure GDPR compliance

About You

· Highly organised

· Excellent attention to detail

· Confident using Microsoft Office

· Excellent communicator

· Works independently

· Reliable and proactive

Essential Requirements

· Previous administration experience

· Strong IT skills

· Excellent organisational skills

· Ability to follow procedures

Desirable

· Healthcare or therapy experience

· CRM experience

· Knowledge of GDPR

What We Offer

· Growing consultancy

· Supportive team

· Flexible working

· Training and development

· Meaningful work

Hours, Location & Salary

Hours: Fulltime
Location: Hybrid / Remote - Nottinghamshire
Salary: Competitive, dependent on experience

STT Role Profile – Administration & Operations Support

Job Title: Administration & Operations Support
Reports to: Operations Manager / Director
Location: Hybrid / Remote (as agreed)
Hours: Full time

Role Purpose

To provide efficient administrative and operational support that enables the smooth day-to-day running of Speech Tools Therapy (STT). Working within established Standard Operating Procedures (SOPs), ensuring that routine tasks are completed accurately, systems remain up to date and any issues outside agreed processes are escalated appropriately.

Administration

· Deliver day-to-day administrative support in accordance with STT SOPs

· Process referrals, documentation and correspondence accurately

· Maintain organised electronic filing systems

· Prepare routine forms and documents

Systems & Trackers

· Update operational trackers accurately and in a timely manner

· Maintain workflow, referral and client management systems

· Ensure records are complete, accurate and compliant

· Monitor routine actions and follow up on outstanding items

Operational Support

· Complete routine operational tasks within agreed timescales

· Support onboarding/offboarding administration

· Assist with document control and version management

· Provide project administration support

Communication

· Respond professionally to routine enquiries

· Liaise with clients, associates and external professionals

· Escalate complex queries appropriately

Compliance

· Follow STT policies, SOPs and governance requirements

· Maintain confidentiality and GDPR compliance

· Ensure documentation meets quality standards

Decision-Making Authority

· Making decisions within documented SOPs

· Prioritise routine workloads

· Escalate issues outside defined processes

· Seek guidance where exceptions arise

Escalation Responsibilities

· Safeguarding concerns

· Complaints

· Data protection incidents

· Clinical queries

· Contractual or financial discrepancies

· Operational issues not covered by SOPs

· Risks impacting service delivery

Key Performance Indicators (KPIs)

· Administrative tasks completed within service standards

· Accuracy of system data

· Trackers maintained

· Compliance with SOPs

· Timely completion of actions

· Positive stakeholder feedback

Knowledge & Skills

· Excellent organisational skills

· Strong administrative experience

· Attention to detail

· Competent in Google Workspace/MS365/cloud systems

· Ability to follow procedures

· Good communication skills.

· Ability to prioritise

Personal Attributes

· Reliable

· Proactive

· Calm under pressure

· Professional

· Team player

· Continuous improvement mindset

· Knows when to escalate

Success Measures (First 3–6 Months)

· Competent in relevant SOPs

· Maintain accurate trackers

· Independently manage routine administration

· Escalate appropriately

· Contribute to efficient operational delivery

Core Principle

Own the process, not the exception. The Administration & Operations Support role is responsible for delivering routine operational work consistently within agreed SOPs, while recognising when matters fall outside those processes and require escalation.

How to Apply

Please submit your CV to [email protected] with a short covering statement explaining why you are interested in joining Speech Tools Therapy and how your experience matches this role.

Pay: £28,000.00-£35,000.00 per year

Work Location: Hybrid remote in Nottingham (Nottinghamshire)

Quick apply

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