Configuration engineer Work, Jobs in Loughton, Ess (with Salaries)

1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
Solutions Engineer
Ruleguard —London
- £100,000 - £120,000 a year
- Full-time
- AI
- Communication skills
Quick apply
Linux System Engineers
CGI —London
- Full-time
- Scripting
- Computer networking
- Linux
Quick apply
ITAM Engineer
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- In-person
Quick apply
Global IT Configuration Engineer Manager
Boston Consulting Group —London
- Full-time
- Bachelor's degree
14d
Infrastructure Engineers
CGI —London
- Full-time
- Azure
- AWS
- Agile
Quick apply
DevOps Engineers
CGI —London
- Full-time
- DevOps
- Java
- Linux
Quick apply
Azure Data / Dev Ops Engineer
Assura Protect —London
- £60,000.00 - £95,669.20 a year
- Full-time
- Azure
- Oracle
- DevOps
- Health & wellbeing programme
- Employee stock ownership plan
Quick apply
12d
Security Systems Engineer
NTT Global Data Centers —Dagenham
- 12 hour shift
- Schematics
- Customer service
- System design
Systems Engineer
Abacode —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
8d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Specialist Solution Engineer
Salesforce —London
- Full-time
- Computer Science
- Sales
- Engineering
Configuration and Data Engineer
Raytheon —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
IT Field Engineer
doetaylor ltd —London
- £35,000 - £45,000 a year
- Full-time
- Driving
- Computer networking
- IT
Quick apply
20h
Software Engineers
CGI —London
- Full-time
- Java
- AWS
- C++
Quick apply
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
12d
Security Systems Engineer
Secureassist Security Systems Ltd —London
- From £38,000 a year
- Full-time
- Schematics
- Maintenance
- Electrical experience
Quick apply
12d
Cloud Support Engineer
Zenthrix Innovations —Stratford and New Town
- £38,482.57 - £92,703.75 a year
- Full-time
- Azure
- Oracle
- Windows
Quick apply
7d
Configuration Engineer
Assystem —London
- Hybrid work
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Annual leave
- Flexible schedule
Senior Data Pipeline Engineer
Netbuilder —London
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
Quick apply

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1st Line Technical Support

D P SYSTEMS
Loughton

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
Sage
Azure
Operating systems
Microsoft Outlook
iOS
LogMeIn
Windows
Microsoft Office
Firewall
Remote access software
IT support
Computer networking
Mobile device management
TeamViewer
Solarwinds
Communication skills
Active Directory

Full job description

Company: DP Systems
Location: Loughton, Essex
Working Pattern: Office based, Monday to Friday, 8:30am to 6:00pm
Hybrid Working: Not available

About DP Systems

DP Systems is an established managed IT services provider based in Loughton, Essex. The company has been supporting businesses for 38 years, delivering reliable IT support, managed services, infrastructure solutions and customer-focused technology advice.

Role Overview

We are looking for a capable and customer-focused 1st Line MSP Engineer to join our office-based support team. The successful candidate will be the first point of contact for customer support requests, handling helpdesk calls and emails, logging tickets, troubleshooting technical issues and escalating where required. This role is suited to someone with previous experience working within a Managed Service Provider environment and a practical understanding of supporting multiple customer networks and systems.

Key Responsibilities

· Answer incoming helpdesk calls and emails in a professional and timely manner.

· Log all customer issues and service requests accurately as tickets.

· Investigate and resolve logged issues autonomously where possible.

· Escalate tickets to senior engineers where issues fall outside your skill level or require further support.

· Provide telephone and remote support to resolve customer problems and service requests.

· Visit customer sites to provide IT support, including installing PCs, laptops, software and upgrades.

· Troubleshoot hardware, software, network and user-related issues across customer environments.

· Support new projects, including building systems and preparing infrastructure for remote and on-site deployments.

· Maintain a high standard of customer service and keep customers updated on ticket progress.

Essential Experience

· Previous experience working within an MSP environment is essential.

· Service Desk & Use of Service desk ticketing systems such as HALO

· Previous experience of using RMM Tools such as NINJA & N-ABLE

· Proven experience installing, configuring and supporting Windows 10/11.

· Experience supporting PCs, laptops and tablets in a Windows Domain Azure joined environment.

· Experience supporting and administering Windows Server Active Directory and Group Policies.

· Experience supporting Microsoft Office 2010, 2013, 2016 and Microsoft Office 365.

· Experience supporting and administering Office 365 and Outlook users.

· Ability to install workstation and laptop operating systems.

· Experience installing general PC and network-based software, including Microsoft Office, Sage, Adobe and similar applications.

· Experience with Android, iOS and MDM technologies.

· Experience installing cabling, including Cat5e, patching and terminating.

· Ability to use remote support tools such as RDP, TeamViewer and LogMeIn.

· Understanding of IP networks and the ability to troubleshoot network problems.

· Experience understanding the configuration of routers and firewalls.

· Ability to configure ADSL routers, Wi-Fi access points, NAS boxes, network printers and scanners.

Personal Attributes

· Excellent communication skills, both written and verbal.

· Strong customer service focus and a professional telephone manner.

· Ability to work independently and take ownership of assigned tickets.

· Good problem-solving skills and attention to detail.

· Ability to prioritise workload and work effectively in a busy helpdesk environment.

· Willingness to learn, develop technical skills and support colleagues where needed.

· Reliable, punctual and comfortable working full time from the office.

Right to Work

Applicants must have the right to work in the UK and be able to provide appropriate documentation if required.

What We Offer

· Training and professional development opportunities.

· Competitive salary, dependent on experience.

· Company pension scheme.

· 20 days’ annual holiday entitlement, plus bank holidays.

· Monthly company social events

Working Hours and Location

This is a full-time, office-based role at DP Systems in Loughton, Essex. Working hours are Monday to Friday, 8:30am to 6:00pm. Please note that hybrid working is not available for this position.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
On-site parking

Location:

Loughton IG10 1LH (preferred)

Work Location: In person

Quick apply

Refine Your Search

configuration engineer jobs in loughton, ess

1st Line Technical Support

Solutions Engineer

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ITAM Engineer

Global IT Configuration Engineer Manager

Infrastructure Engineers

DevOps Engineers

Azure Data / Dev Ops Engineer

Security Systems Engineer

Systems Engineer

IT Support Technician

Specialist Solution Engineer

Configuration and Data Engineer

IT Field Engineer

Software Engineers

IT Support Engineer

Security Systems Engineer

Cloud Support Engineer

Configuration Engineer

Senior Data Pipeline Engineer

I want to receive the latest job alerts for configuration engineer in loughton, ess

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