It support Work, Jobs in Loughton Roding, Ess (with Salaries)

Application Support Engineer
RLDatix —London
- Analysis skills
- Continuous improvement
- Communication skills
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Communication skills
- Flexitime
- Work from home
Quick apply
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
6d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
8d
Junior IT Support Engineer
Inizio —London
- Maintenance
- Continuous improvement
- Computer networking
10d
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
21h
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- English
- Free parking
Quick apply
3d
IT Support Technician
Fengxun Technology Solutions —London
- £2,400 - £2,800 a month
- Full-time
- Microsoft Outlook
- Computer literacy
- SharePoint
- Free parking
Quick apply
7d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
11d
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
12d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Travel
- In-person
- Up to 25% travel
Quick apply
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Computer literacy
- English
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
6d
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
6d
Entry Level Support Engineer
OSTTRA —London
- Full-time
- Hybrid work
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
IT Support Specialist
Sony Interactive Entertainment —London
- Communication skills
2d

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Application Support Engineer

RLDatix -
London

Apply Now

Job details

Qualifications

Technical troubleshooting
Analysis skills
Service restoration
Continuous improvement
SQL Server Management Studio
Scrum
Technical writing
Customer support
Application support
Root cause analysis
Communication skills

Full job description

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a London-based Application Support Engineer to join our QCS Customer Operations team, so that we can continue delivering reliable, high-quality solutions that support health and social care providers across the UK. The Application Support Engineer will act as the Level 2 technical escalation point, resolving complex application issues, supporting platform integrations, and helping ensure the stability, performance, and continuous improvement of our products and services.

How You'll Spend Your Time

Resolve complex customer issues escalated from Level 1 Support, applying technical expertise and product knowledge to deliver effective solutions within agreed service levels.
Investigate and troubleshoot application, system, and integration issues, conducting root cause analysis and collaborating with Engineering teams to implement long-term fixes.
Monitor live applications, dashboards, and system alerts to proactively identify, diagnose, and resolve issues before they impact customers.
Support and maintain integrations across platforms including Salesforce, Pendo, Vonage, GoCardless, Stripe, and other business-critical systems to ensure service continuity and data integrity.
Create and maintain support documentation, troubleshooting guides, and operational playbooks to improve knowledge sharing and reduce recurring incidents.
Support release readiness activities, knowledge transfer initiatives, and continuous improvement projects to enhance customer experience, operational efficiency, and system reliability.

What Kind of Things We're Most Interested In You Having

A minimum of 3 years' experience in Application Support, Technical Support, Software Development, or a similar technical role, including experience supporting SaaS or web-based applications.
Strong analytical and troubleshooting skills, with proven experience investigating complex technical issues and identifying root causes.
Working knowledge of C#, MVC, ASP.NET Web Forms, SQL, JavaScript, jQuery, HTML, and CSS, alongside a solid understanding of full-stack application architecture.
Experience working in Agile/Scrum environments, with the ability to collaborate effectively across Product, Engineering, Customer Success, and Operations teams.
Proven ability to manage multiple priorities, meet SLAs, and maintain high standards of quality and accuracy in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.Experience with technologies such as Jira, Salesforce, MySQL, SQL Server Management Studio (SSMS), Cosmos DB, Auth0, Azure Storage Explorer, or similar platforms.
A sincere interest in using technology to improve healthcare and social care outcomes, alongside a proactive, customer-focused approach to problem solving and continuous improvement.

By enabling flexibility in how we work and prioritising employee well-being, we empower our team to do and be their best.

RLDatix is an equal opportunity employer, and our employment decisions are made regardless of gender, sexual identity, national origin, disability, age, race, color, religion, marital status or any other status or condition protected by applicable law. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].

Apply Now

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it support jobs in loughton roding, ess

Application Support Engineer

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Junior IT Support

Junior IT Support Technician

IT Service Desk Analyst

Junior IT Support Engineer

IT Support Engineer

Junior IT Support Engineer – MSP Helpdesk - Full Time

IT Support Technician

IT Support Technician

IT Helpdesk Intern

IT Support Technician

Technical Support and Office Admin

IT Technician

IT Helpdesk (Entry Level)

IT Desktop Support

Onsite Helpdesk Engineer

IT & Business Systems Administrator

Entry Level Support Engineer

IT Support Specialist

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