Customer experience specialist Work, Jobs in Lyneham, Wil (with Salaries)

Customer Experience Specialist
Zimmer Biomet —Swindon
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Customer Experience Specialist (temp. maternity cover)
Zimmer Biomet —Swindon
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Office Assistant / Estimator
Western Signs —Westbury
- £26,436.80 a year
- Overtime
- Basic maths
- Accounting
- Organisational skills
Quick apply
Protection Retentions Handler
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
Homeline Response Officer x4
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- English
- Microsoft Office
- First Aid Certification
Quick apply
3d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
Sales Administrator
Aqualeak Detection Ltd —Corsham
- £25,000 a year
- Full-time
- Administrative experience
- In-person
- Free parking
- Profit sharing
Quick apply
Digital Content & Technical Communications Specialist
UAVTEK —Aldsworth
- £26,000 - £36,000 a year
- Full-time
- Engineering
- English
- IT
Quick apply
In Store Promoter | £14.50 per hour + Commission | Immediate Start
OnPoint Retail Ltd —Swindon
- £14.00 - £14.50 an hour
- 8 hour shift
- Customer service
- English
- In-person
Quick apply
Head of Membership
IDPE —Bristol
- From £38,872 a year
- Part-time
- Hybrid work
- Customer service
- Project management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
2d
Account Manager — Chronicle
Unit 51, Shrivenham 100 Business Park —Swindon
- £25,000 - £35,000 a year
- Full-time
- CRM software
- English
- Bachelor's degree
Quick apply
8d
Performance Data Quality Specialist
Network Rail —Swindon
- £35,582 - £43,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
1d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Corsham
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
5d
Operations Coordinator
Fibrenet —Cirencester
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Sick pay
Quick apply
3d
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Key Account executive
TRADEBE —Swindon
- Up to £35,000 a year
- Microsoft Office
- Continuous improvement
- Travel
- Employee discount
9d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Computer Science
- AWS
- Bachelor's degree
12d
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply

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Customer Experience Specialist

Zimmer Biomet -
Swindon

Apply Now

Job details

Full-time

Benefits

Health & wellbeing programme

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
SAP
Microsoft Office
Customer support

Full job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Join Zimmer Biomet as a Customer Experience Specialist and play a key role in delivering responsive, high-quality support to customers while helping ensure smooth coordination of bookings, orders, invoicing, and service queries across a fast-paced healthcare environment.

How You'll Create Impact

Create, release and amend loan bookings from internal and external customers using our ‘MyMediset’ software and the booking app
Provide usage reports/KPI reports as required
Be pro-active with following up on back orders
Instigate system queries to be able to invoice and credit customers as required
Working to KPIs and ensuring high level of customer experience by answering incoming customer calls within expected timeframe
Monitor the respective queues within Salesforce ensuring timely completion of requests
Provide product price and delivery information
Arranging collections
Maintain orders on customer-based portals
Support patient matched cement orders and customer made orders
Produce customer feedback reports as the role requires
Be able to engage with and interact in a diverse team based in an Open Plan office environment

What Makes You Stand Out

Strong attention to detail, with the ability to prioritise workload and meet deadlines
A proactive, solutions-focused mindset with strong organisational and problem-solving skills
Motivation to learn, develop and contribute positively within a collaborative team

Your Background

Previous experience in a customer service or customer support environment
Confident communicating professionally by phone and email with both internal and external stakeholders
Comfortable working with multiple systems and managing tasks accurately in a busy operational setting
Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook
SAP experience would be advantageous

EOE/M/F/Vet/Disability

Apply Now

Refine Your Search

customer experience specialist jobs in lyneham, wil

Customer Experience Specialist

Customer Experience Specialist (temp. maternity cover)

Office Assistant / Estimator

Protection Retentions Handler

Homeline Response Officer x4

Customer Experience Manager

Sales Administrator

Digital Content & Technical Communications Specialist

In Store Promoter | £14.50 per hour + Commission | Immediate Start

Head of Membership

Account Manager — Chronicle

Performance Data Quality Specialist

Pharmaceutical Delivery Driver

Operations Contract Support Coordinator

Operations Coordinator

Customer Service Representative - Bristol

Key Account executive

Data Center Technician , Operations, IT, & Support Engineering

Internal Sales Executive

Customer Resolution and Continuous Improvement Team Leader

I want to receive the latest job alerts for customer experience specialist in lyneham, wil

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