Customer service representative Work, Jobs in Macclesfield, Chs (with Salaries)

Customer Service Call Centre Agent
MAC Dental —Macclesfield
- £13 - £15 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
Quick apply
13d
Sales and Customer Service Assistant
Itsy bitsy boutique —High Peak
- £13 an hour
- Overtime
- Bilingual
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
1h
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Customer Service & Repairs Coordinator
OpenFix Ltd —Newcastle-under-Lyme
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
10d
Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Customer Service Representative
Nemesis Now Ltd —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Flexible schedule
Quick apply
2h
Customer Services & Operations Advisor
Speedy Freight —Mobberley
- £24,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Customer Service Assistant
Elior UK —Buxton
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
7d
Customer Service Representative
Trescal —Stockport
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
Fleet Customer Service Advisor- Manchester
Egertons Recovery Group —Manchester
- From £28,000 a year
- Part-time
- Customer service
- English
- IT
Quick apply
1d
Customer Service Advisor
Gallagher —Sale
- £27,976 a year
- Full-time
- Customer service
- Communication skills
- Office experience
- Gym membership
Quick apply
Customer Service Advisor and Installations Administrator
Sterling PVCU —Warrington
- From £26,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
Customer Service Representative
OpsArmy —Stockport
- Customer service
- English
- Computer skills
Quick apply
Customer Service Representative
William Hill —Stockport
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
14d
Pickup Service Delivery Agent / Customer Services
DPD Group UK —Stoke-on-Trent
- £25,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
2d
Customer Services Agent
Singapore Airlines Ltd —Manchester Airport
- £24,000 - £26,000 a year
- Weekend availability
- Customer service
- In-person
- Life insurance
Quick apply

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Customer Service Call Centre Agent

MAC Dental -
Macclesfield

Quick apply

Job details

Permanent | Part-time | Full-time
£13 - £15 an hour
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
IT
Computer skills
Phone etiquette
Communication skills

Full job description

Role:

We are currently recruiting for a Dental Practice Call Centre Customer Service Advisor / Receptionist Duties.

Answering inbound calls and making outbound follow up calls
Answering any customer questions and providing high levels of customer service

Requirements:

We are ideally looking for applicants who have a solid background in customer services. Experience of working in Call Centre environments would be extremely useful, however, full training is provided, so if you don’t have this but do have exception communication skills and a history of strong customer service experience, we would still welcome your application.

Previous customer service experience (essential)
Excellent timekeeping and punctuality (essential)
Excellent communication skills (essential)
Professional telephone manner (essential)
Call centre experience (useful)

Key Responsibilities:

1. Responsive Customer Care: As a Patient Service Representative your primary role will be to answer incoming calls from customers promptly with some face to face interactions. You'll provide assistance and information with professionalism and courtesy.

2. Efficient Problem Solver: Handle patient inquiries, complaints, and requests with agility, aiming to resolve issues effectively and efficiently. Your goal is to leave patients satisfied.

3. Accurate Records: Maintain meticulous records of patient interactions and transactions, ensuring data integrity and completeness.

4. Adherence to Guidelines: Follow communication procedures, guidelines, and company policies when interacting with patients. Uphold the highest standards of service.

5. Issue Resolution: Identify and escalate priority issues to the appropriate department or supervisor, ensuring swift resolution for patients.

6. Product Expertise: Be well-versed in our company's products and services. Provide patients with comprehensive information and guidance.

7. Efficient Processing: Handle various patient requests, from processing orders and forms to applications. Accuracy and attention to detail are paramount.

8. Stay Informed: Keep your knowledge up-to-date regarding our company's products, services, and policies.

Key Skills:

1. Exceptional Communication: Demonstrating excellent verbal communication skills, you'll ensure patients feel heard and valued.

2. Patient Focus: Your strong customer service orientation will drive your interactions. Going the extra mile to satisfy patients is your hallmark.

3. Thriving in Fast-Paced Environments: Your ability to handle high call volumes and work in a fast-paced environment will ensure patients receive timely assistance.

4. Problem-Solving Pro: You excel in identifying and solving problems, always seeking the best solutions for patients.

5. Detail-Oriented: Your keen attention to detail guarantees accurate data entry and precise service.

6. Multitasking Maestro: Juggling multiple tasks and prioritizing them effectively is your strength.

7. Tech-Savvy: Proficiency in computer skills, including relevant software applications, is a must.

8. Accuracy and attention to detail

9. Influencing and persuading skills

Please note that while this job description covers the primary responsibilities and skills required, it's not intended to be all-inclusive. As part of our dynamic team, you may perform other related duties as assigned by your supervisor.

About us

Rauf Wellington Dental practices is a Group of 7 family-owned dental businesses, based around Greater Manchester. Our Mac Dental brand in Macclesfield Cheshire, it is our flagship practice, which provides support to our wider interests. Mac Dental is one of Cheshire’s largest Dental providers. We have a wide range of clinicians offering a full range of dental treatments. Mac Dental boasts the most Google reviews for a Dental Practice in the North-West of England.

The Practices throughout the Group house the latest ‘state of the art’ equipment and, on an ongoing basis, the Group invests in newly developed technology. Becoming part of the ‘family’ will, of course, enable you to enhance your experience or become well versed in all the latest equipment and technology. More importantly, however, you will be working in an environment that thrives on clinical excellence and happy patients.

Hours ; Minimum 32 to 39, Monday to Thursday 8.30 to 6, Fridays 8.30 to 5.

The above job description is intended to give a general overview for the level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities and skills required for this job title.

Job Types: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Benefits:

Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

employed: 4 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in macclesfield, chs

Customer Service Call Centre Agent

Sales and Customer Service Assistant

Specialist Customer Care

Customer Service & Repairs Coordinator

Customer Service Representative

Customer Service Representative

Customer Services & Operations Advisor

Customer Service Assistant

Customer Service Representative

Fleet Customer Service Advisor- Manchester

Customer Service Advisor

Customer Service Advisor and Installations Administrator

Customer Care Agent

Passenger Services Agent

Customer Care Agent

Customer Service Representative

Customer Service Representative

Customer Service Advisor

Pickup Service Delivery Agent / Customer Services

Customer Services Agent

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