Income manager Work, Jobs in Maghull, Msy (with Salaries)

Income and Housing Benefit Manager
Granville Community Homes —Blackpool
- £30,000 - £35,000 a year
- Full-time
- Team management
- Organisational skills
- Budgeting
Quick apply
Operations & Income Manager
Sahir House —Liverpool
- £44,000 a year
- Full-time
- CRM software
- Management
- Databases
- Sick pay
Quick apply
14d
Business Development Executive
Purely Energy Ltd —Warrington
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Referral programme
Quick apply
12d
HR Administrator
Direct Accident Management Ltd —Burscough
- From £26,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
Quick apply
5d
Bookkeeper – Lettings & Estate Agency
Address Sales and Lettings —Chester
- £16,000 - £19,000 a year
- Part-time
- Hybrid work
- QuickBooks
- Communication skills
Quick apply
14d
Property Manager
APG Build Limited —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Management
Quick apply
8d
Talent & Development Coordinator
Kepak Group —Kirkham
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Human resources
- Employee assistance programme
Quick apply
Senior Knowledge Manager
Brabners —Liverpool
- Hybrid work
- Annual leave
- Life insurance
Senior Risk Manager - Defence
Mace —Preston
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
- Annual leave
- Life insurance
Centre Manager
Inflatabubble Theme Park —Chester
- £32,094.40 - £37,148.80 a year
- Full-time
- Continuous improvement
- In-person
- Guest services
- Free parking
- Employee discount
Quick apply
Centre Manager
Monkey Town Liverpool & Kirkby - 24 Indoor UK —Liverpool
- £32,094.40 - £37,148.80 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Neighbourhood Housing Officer
Prima Group —Liverpool
- £35,984 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Service Colleague (Food Services)
ASDA —Ormskirk
- £13.10 an hour
- 8 hour shift
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
2d
Senior Contracts Manager - Defence
Mace —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Communication skills
- Annual leave
- Life insurance
Practice Manager
Gutteridge Medical Centre —Preston
- From £25,420 a year
- Part-time
- Management
- Research
- Supervising experience
Quick apply
10d
Senior Project Manager - Defence
Mace —Preston
- Full-time
- Hybrid work
- Management
- Project management
- Continuous improvement
- Annual leave
- Life insurance
Commercial Manager
AFC Fylde —Preston
- Weekend availability
- Business development
- Communication skills
- Negotiation
Factory Manager
Kepak Group —Kirkham
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Liverpool
- £8,400 a month
- Remote
Quick apply
Lead Project Manager - HR Transformation
Post Office Ltd —Bolton
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme

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Income and Housing Benefit Manager

Granville Community Homes
Blackpool

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Qualifications

Social housing experience
Driving Licence
Complaint handling
Arrears management
Team management
Account escalation for debt management
Organisational skills
Tenancy sustainment support
Management reporting
Rent arrears recovery in social housing
Budgeting
Communication skills

Full job description

Job Purpose

The Income and Housing Benefit Officer is responsible for maximising rental income collection by producing and maintaining accurate rent schedules, ensuring Housing Benefit and Universal Credit housing element claims are correctly set up and kept in payment, and building effective working relationships with Housing Benefit (HB) departments and local authorities. The postholder will proactively identify and resolve discrepancies in rent and benefit payments to minimise rent loss and arrears, supporting tenants to sustain their tenancies.

Key Responsibilities

Create, produce and issue accurate rent schedules for all tenancies, ensuring rent, service charges and other charges are correctly recorded and applied.
Prepare rent schedules with partners and liaise with local authorities to ensure schedules are agreed and processed correctly.
Review and reconcile existing rent schedules on a regular basis, identifying and correcting discrepancies, overpayments and underpayments.
Update rent schedules following rent reviews, tenancy changes, sign-ups, terminations, transfers and void periods, ensuring changes are reflected accurately and promptly.
Liaise directly with Housing Benefit departments and local authority welfare/benefits teams to establish, verify and maintain Housing Benefit and Universal Credit housing element claims for tenants.
Ensure Housing Benefit and Universal Credit payments are brought into and kept in payment, chasing outstanding claims, missing information and delayed payments as required.
Investigate and resolve queries relating to rent accounts, benefit claims, suspensions, overpayments and underpayments, working closely with tenants, local authorities and internal colleagues.
Oversee Housing Benefit claims and rent accounts, monitor arrears, and take appropriate action in line with the organisation's income and arrears management procedures.
Maintain accurate and up-to-date records on housing management and financial systems in line with data protection requirements.
Notify local authorities and the Department for Work and Pensions (DWP) of relevant changes in tenancy circumstances, including rent changes, sign-ups and terminations.
Work collaboratively with Income Officers, Housing Officers and other internal teams to support the wider income collection and arrears management service.
Produce reports and management information on rent schedules, Housing Benefit claims and payment performance as required.
Identify trends, delays or systemic issues in Housing Benefit processing and escalate these appropriately with local authorities or internal management.
Contribute to the review and improvement of processes and procedures relating to rent schedules and Housing Benefit administration.
Ensure compliance with relevant legislation, regulatory requirements and organisational policies, including data protection and safeguarding.
Carry out any other duties commensurate with the role as reasonably required.

Person Specification

Essential

Experience of producing, reviewing and reconciling rent schedules.
Experience of liaising with Housing Benefit departments, local authorities or the DWP regarding benefit claims.
Good working knowledge of Housing Benefit, Universal Credit and the housing element of welfare benefits.
Strong numeracy skills and high attention to detail when working with financial and benefit data.
Good working knowledge of housing management and/or income management IT systems.
Excellent verbal and written communication skills, with the ability to build effective relationships with tenants, colleagues and external agencies.
Strong organisational skills with the ability to manage a varied workload and meet deadlines.
A proactive and solutions-focused approach to resolving payment and benefit queries.
Commitment to excellent customer service and to supporting tenants to sustain their tenancies.
Understanding of data protection requirements and safe handling of sensitive personal and financial information.

Desirable

Experience working within a housing association or registered social landlord.
Relevant qualification in housing, welfare benefits or a related field.
Experience of using housing management systems such as those common across the social housing sector.

This job description is not exhaustive and may be reviewed and amended from time to time in consultation with the postholder to reflect the changing needs of the organisation.

Pay: £30,000.00-£35,000.00 per year

Experience:

housing and tenancy : 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

income manager jobs in maghull, msy

Income and Housing Benefit Manager

Operations & Income Manager

Business Development Executive

HR Administrator

Bookkeeper – Lettings & Estate Agency

Property Manager

Talent & Development Coordinator

Senior Knowledge Manager

Senior Risk Manager - Defence

Centre Manager

Centre Manager

Neighbourhood Housing Officer

Service Colleague (Food Services)

Senior Contracts Manager - Defence

Practice Manager

Senior Project Manager - Defence

Commercial Manager

Factory Manager

Estate Agent

Lead Project Manager - HR Transformation

I want to receive the latest job alerts for income manager in maghull, msy

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