Information specialist Work, Jobs in Maidstone, Eng (with Salaries)

Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Scenic co-ordinator
Bespoke Events London Limited —Rochester
- £35,000 - £40,000 a year
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Free parking
- Sick pay
Quick apply
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
1d
Part Time Group Support Worker - Children and Young People
21 Together —Maidstone
- £13.46 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Working with children
Quick apply
8d
Project Coordinator / Administrator – New Lifts & Modernisation
Acute New Elevators Ltd —Rochester
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Operative [Rail Testing & Lubrication] - Ashford Old Railway Works
Network Rail —Ashford
- £29,610 - £32,639 a year
- Weekend availability
- Computer networking
- Leadership
- Communication skills
- Annual leave
6d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
4d
Programme Manager
Ministry of Justice —Rochester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Electrical Contracts Coordinator
CC Cousins —Rochester
- £26,500 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
Quick apply
13d
Operational Support Officer
HM Courts & Tribunal Service —Canterbury
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
Office Manager
Valley Invicta Academies Trust —Snodland
- Up to £29,048 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Health & wellbeing programme
Quick apply
Customer Service Specialist
Landmark Information Group —West Malling
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Commercial Researcher
Carbon3 —Mereworth
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
7d
Project Coordinator
Psicon —Canterbury
- £28,677 a year
- Hybrid work
- Microsoft Excel
- IT
- Annual leave
- Work from home
Quick apply
4d
Property Investment Sales Consultant
Homelee Investments —West Malling
- £52,000 - £125,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Support Typist - Bank contract
Kent Integrated Dermatology Services —Gillingham
- £12.80 an hour
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Annual leave
Quick apply
Marketing & Graphic Design Specialist
CHORD ELECTRONICS LTD —Maidstone
- £24,420 - £32,000 a year
- Full-time
- Hybrid work
- Social media management
- English
- Travel
- Free parking
- Store discount
Quick apply
7d
Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
7d

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Level 1 Technical Helpdesk Technician

Apogee Corp -
Maidstone

Apply Now

Job details

Benefits

Cycle to work scheme
Free flu jabs
Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Computer networking
DNS
Communication skills

Full job description

Maidstone
Job Summary ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS
We are looking for a dedicated and customer-focused Level 1 Helpdesk Technician to join our dynamic Enterprise Services team at Apogee Corporation. This role is ideal for someone with a strong interest in IT support who thrives in a fast-paced helpdesk environment.
As a Level 1 Helpdesk Technician, you will be the first point of contact for clients experiencing technical issues, supporting remote troubleshooting and providing exceptional customer service. You will work with a wide range of technologies, including print, scan, and basic PC and network support, while assisting with the triage and resolution of Secure Print applications.
This is a fantastic opportunity to grow your technical skills within a supportive and inclusive organisation, where innovation and development are part of the everyday culture. Key Responsibilities
Provide remote support to clients for printing, scanning, faxing, and colour-related queries.
Triage and resolve hardware and network issues on desktops and laptops as part of our Managed IT Services.
Use remote management tools to investigate and diagnose issues efficiently.
Deliver clear and timely communication to clients on incident progress and planned changes.
Ensure a high level of customer satisfaction by resolving queries within agreed SLAs.
Escalate unresolved or complex cases to the appropriate internal teams in a timely manner.
Working pattern is Monday to Friday, 08:00-5.00 8.30-5.30 and 9-6, with a one-hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week .
For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. See these links for more information National security vetting: clearance levels - GOV.UK and SC - Guidance Pack for Applicants - GOV.UK
This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed to fair recruitment and welcome applications from all candidates, including those with criminal records, provided any unspent convictions are disclosed and assessed appropriately. SKILLS AND EXPERIENCE REQUIRED
Understanding of basic networking concepts such as IP addressing, DNS, and routing.
Familiarity with protocols including SMTP, SNMP, SMB, Bonjour, and IPv4.
Basic fault-finding skills for laptop and desktop hardware issues.
Broad awareness of managed print services and associated hardware.
Comfortable working in both PC and MAC environments.
Experience using remote management tools for diagnosis and support (preferred but not essential).
Previous exposure to a customer-focused helpdesk or IT support environment.
Strong verbal and written communication skills with a clear telephone manner.
Ability to work under pressure while maintaining attention to detail. BENEFITS
Flexible working options
33 days holiday including bank holidays
Holiday purchase scheme
Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
2 paid days off per year for voluntary work to support our local communities
Staff Reward Scheme
Pension scheme
Life assurance 4 x salary
Sponsorship for professional development and memberships
Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
Mental health first aider support programme
Cycle2work scheme
Discounted Gym Membership
Eye care voucher scheme
Free flu vaccinations
Employee social events and recognition activities throughout the year
HP Employee discount programmes
Mobile phone discounts WHY JOIN APOGEE
At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.
Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.
We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 – we are committed to making your experience inclusive and accessible.
We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.
Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.
Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

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information specialist jobs in maidstone, eng

Level 1 Technical Helpdesk Technician

Scenic co-ordinator

Software Support Specialist

Part Time Group Support Worker - Children and Young People

Project Coordinator / Administrator – New Lifts & Modernisation

Customer Support & Planning Coordinator

Operative [Rail Testing & Lubrication] - Ashford Old Railway Works

Administrator - Desk Side Services

Head of Repairs

Programme Manager

Electrical Contracts Coordinator

Operational Support Officer

Office Manager

Customer Service Specialist

Commercial Researcher

Project Coordinator

Property Investment Sales Consultant

Support Typist - Bank contract

Marketing & Graphic Design Specialist

Product Support Specialist

I want to receive the latest job alerts for information specialist in maidstone, eng

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