Technical support occupations Work, Jobs in Maldon, Ess (with Salaries)

Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
5d
Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Parcel Locker Installation Technical Support
Royal Mail Group —Chelmsford
- £26,801 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
2h
ICT Technician
DK Huxter Ltd —Braintree
- £24,000 a year
- Full-time
- Driving
- Computer networking
- In-person
Quick apply
10d
Applications Support Associate (1st line support)
Stonebridge Mortgage Solutions Limited —Basildon
- Up to £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Work from home
Quick apply
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
ICT Business Support & Development Officer
Braintree District Council —Braintree
- £31,284 - £35,721 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
13d
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
IT Support & Business Systems Coordinator
Brown & Carroll (London) Ltd —Basildon
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Referral programme
Quick apply
6d
IT Support Engineer
Storm Aviation —Stansted
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Life insurance
10d
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
Quick apply
14d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
12d
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
7d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
7d
IT Support Technician
IPP Analytics Limited —Basildon
- £32,073 - £34,592 a year
- Full-time
- In-person
3d
Service Desk Support Analyst
FRP Advisory Group —Brentwood
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
7d
Apprentice IT Technician
TKAT (The Kemnal Academies Trust) —Debden
- £15,434.32 a year
- Full-time
- Travel
- IT
- Leadership
10d
Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
13d

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Technical Support Engineer

Microtill Ltd
Chelmsford

Quick apply

Job details

Full-time
From £22,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
On-site parking

Qualifications

Software troubleshooting
Customer service
Computer networking
IT
Communication skills

Full job description

Microtill is looking for a Telephone Support Technician to join our support team.

This is an entry-level role suited to someone with a good telephone manner, strong common sense, and an interest in IT, EPOS, or technical support. Full training will be provided, but you must be confident speaking to customers, asking the right questions, and working through problems logically.

You will be the first point of contact for customers who need help with their EPOS system, tills, printers, card terminals, software, or general technical issues. The role is office-based and involves handling incoming support calls, logging issues, diagnosing faults, and escalating more complex problems to senior technicians where needed.

Key responsibilities:

- Answer incoming support calls in a professional and helpful manner

- Log customer issues accurately via our ticketing system

- Troubleshoot basic EPOS, hardware, software, and connectivity issues

- Talk customers through simple fixes over the phone

- Use remote access tools where required

- Escalate more complex issues to senior support staff or engineers

- Keep customers updated and manage expectations clearly

- Follow internal processes and support procedures

- Maintain a calm, patient approach, even when customers are under pressure

What we are looking for:

- Good telephone manner

- Clear communication skills

- Basic IT knowledge or a genuine interest in technology

- Ability to follow instructions and processes

- Good problem-solving skills

- Reliable, punctual, and willing to learn

- Comfortable working in a busy support environment

- Previous customer service or help-desk experience would be useful, but is not essential

Training provided

We will provide training on our EPOS software, support systems, troubleshooting process, and common customer issues. You do not need to know EPOS before starting, but you do need to be switched on, organised, and willing to learn.

About Microtill

Microtill provides EPOS and payment solutions to businesses across the UK. Our support team plays a key role in keeping our customers trading, so we need people who take ownership, stay calm under pressure, and care about getting the job done properly.

How to apply

Please send your CV and a short note explaining why you are interested in the role.

Pay: From £22,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in maldon, ess

Technical Support Engineer

IT Support Technician

Junior IT Support Engineer – MSP Helpdesk - Full Time

Parcel Locker Installation Technical Support

ICT Technician

Applications Support Associate (1st line support)

2nd Line Helpdesk Engineer - Basildon or Yateley Office

ICT Business Support & Development Officer

Administrator - Desk Side Services

IT Support & Business Systems Coordinator

IT Support Engineer

Junior Web Support Specialist

1st Line IT Engineer

1st Line Helpdesk Engineer - Basildon

IT Support Engineer

2nd Line IT Engineer

IT Support Technician

Service Desk Support Analyst

Apprentice IT Technician

Customer & Technical Services Specialist

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