Customer experience specialist Work, Jobs in Manchester, Eng (with Salaries)

Lloyds Banking Group Customer Support - Walkden
Lloyds Banking Group —Manchester
- £18,340 - £26,200 a year
- Part-time
- Banking
2d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
10d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Lloyds Banking Group Customer Support - Manchester
Lloyds Banking Group —Manchester
- £18,340 - £26,200 a year
- Part-time
- Banking
2d
Property Viewing Representative
Ascend Properties —Manchester
- £12.71 an hour
- Temporary
- Customer service
- Administrative experience
- Driving
Quick apply
3d
TravelSafe Support & Enforcement Officer
Amulet —Manchester
- £15.40 an hour
- Overtime
- In-person
- Leadership
- Annual leave
Quick apply
6d
Call Centre Sales Advisor - Cosmetic (hybrid, 30k OTE)
Pall Mall Medical —Manchester
- £25,500 - £30,000 a year
- Overtime
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
6d
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Business Support Coordinator
M Group —Manchester
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
TravelSafe Support & Enforcement Officer (TSEO) Relief
Amulet —Manchester
- £15.40 - £16.25 an hour
- Overtime
- In-person
- Annual leave
Quick apply
5d
Viewing Agent
The Philip James Partnership —Manchester
- £25,500 - £29,000 a year
- Weekend availability
- Customer service
- Administrative experience
- In-person
Quick apply
TravelSafe Support & Enforcement Officer- Nights
Amulet —Manchester
- £16.25 an hour
- Full-time
- Microsoft Word
- In-person
- Annual leave
Quick apply
6d
Chocolate Advisor
Lindt & Sprungli (U.K.) Limited —Manchester
- Bar
- Customer service
- Analysis skills
Quick apply
3d
Collections Case Manager (Full Time Office Based)
TM Legal Services —Manchester
- £29,000 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Customer Services Support (SIPP/SSAS)
XPS Pensions Group —Manchester
- Full-time
- Communication skills
- Time management
- Employee discount
- Referral programme
12d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Operational Support Administrator
HSS ProService —Manchester
- £15,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Data entry
- Employee discount
Quick apply
6d
Retentions Support Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
Quick apply
Sales Associate
Castore —Manchester
- 8 hour shift
- Communication skills
Quick apply
5d
Customer Service Specialist
Vitality —Stockport
- £27,976 a year
- Communication skills
- Time management
- Life insurance
12d

I want to receive the latest job alerts for customer experience specialist in manchester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near manchester, eng

Lloyds Banking Group Customer Support - Walkden

Lloyds Banking Group -
Manchester

Apply Now

Job details

Part-time
£18,340 - £26,200 a year
2 days ago

Benefits

Company pension

Qualifications

Customer support
Customer interaction
Banking

Full job description

End Date

Friday 28 August 2026

Salary Range

£26,200 - £26,200

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked

Job Description Summary

A part-time branch-based opportunity working 24.5 hours per week

Job Description

JOB TITLE: Customer Support
SALARY: £18,340 increasing to £18,865 after 6 months
LOCATIONS: Lloyds Walkden — working across both Lloyds and Halifax branches.
WORKING PATTERN : 24.5 hours per week on average across the following working patterns.

Monday to Friday - 10:00 am till 15:30

Potentially working Saturdays if and when required in other locations across Manchester.

What you’ll be doing

You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This could include supporting someone through a bereavement, resolving a fraud concern, helping a vulnerable customer, or building confidence with digital banking.

You’ll adapt to different customer needs, promote and support our digital services, and confidently help customers use online and mobile banking independently. You’ll also recognise opportunities to connect customers with the right products and services.

We don’t expect you to know everything about banking — we’ll teach you. What matters is being calm under pressure, adaptable, and empathetic.

As you grow, you may progress into other roles across the Group, including supporting customers by phone, online, or through channels like web chat, video or social media.

What we’re looking for

A minimum of 12 months customer service experience.

A people person – You’ll be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
The ability to quickly build relationships to give customers a fantastic experience.
The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity – taking time to resolve queries and giving our customers confidence in the service you’re providing.
The commitment to deliver on your promises and going above and beyond for your customer.
A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.

Grow Your Career with Our Skill Progression Framework

At Lloyds Banking Group, we don’t just offer jobs – we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us.

Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Private medical benefit with BUPA
Share schemes
Benefits you can adapt to your lifestyle, such as discounted shopping
22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles
A range of wellbeing initiatives and generous parental leave policies
Salaries are reviewed annually on 1 April as part of our annual pay review
We’ll also provide you with a full uniform , so you’ll always feel prepared and won’t need to think about what to wear for work each day.

We know that great talent comes from many backgrounds. Whilst this advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

Like what you hear? Join us! Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer experience specialist jobs in manchester, eng

Lloyds Banking Group Customer Support - Walkden

Sales Advisor

Helpdesk Operator

Lloyds Banking Group Customer Support - Manchester

Property Viewing Representative

TravelSafe Support & Enforcement Officer

Call Centre Sales Advisor - Cosmetic (hybrid, 30k OTE)

Service Desk Operator

Business Support Coordinator

TravelSafe Support & Enforcement Officer (TSEO) Relief

Viewing Agent

TravelSafe Support & Enforcement Officer- Nights

Chocolate Advisor

Collections Case Manager (Full Time Office Based)

Customer Services Support (SIPP/SSAS)

Airport Driver

Operational Support Administrator

Retentions Support Coordinator

Sales Associate

Customer Service Specialist

I want to receive the latest job alerts for customer experience specialist in manchester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected