Information technology specialist Work, Jobs in Manchester, Eng (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
5d
Data Acquisition Specialist - External Data (Remote - UK)
IQVIA —Manchester
- Full-time
- Remote
- Computer Science
- English
- Bachelor's degree
- Work from home
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
Operations Specialist I-III (UK)
Airspace —Manchester
- £36,000 - £65,000 a year
- Remote
Quick apply
7d
Customer Services Support (SIPP/SSAS)
XPS Pensions Group —Manchester
- Full-time
- Communication skills
- Time management
- Employee discount
- Referral programme
14d
IT Security Specialist
BGMS BD —Manchester
- £4,800 a month
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
23h
Low Carbon Trainee
Safran —Burnley
- Full-time
- English
- Hotel
- Analysis skills
- Flexitime
- Employee assistance programme
4d
Library Support Officer
The Manchester College —Manchester
- £23,048.08 - £30,227.33 a year
- Full-time
- Microsoft Office
- Databases
- Maths
- Annual leave
- Employee assistance programme
13d
Outpatient & Inpatient Waiting List Clerk - Sleep Service
Manchester University NHS Foundation Trust —Davyhulme
- £25,760 - £27,476 a year
- Full-time
- Databases
- University
- Organisational skills
11d
Installations Engineer
Manchester Airport —Manchester
- Communication skills
- Free parking
- Employee discount
12d
Chemical Development Trace Analysis Scientist
Eurofins UK PSS —Macclesfield
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Learning Operations & Systems Specialist
Münchener Rückversicherungs-Gesellschaft —Manchester
- Microsoft Office
- Bachelor's degree
- Continuous improvement
1h
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
TechHub Support Analyst
Ofcom —Manchester
- Full-time
- Continuous improvement
- SharePoint
13d
IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
11d
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
13d
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
5d
Senior Systems Administrator – Business Applications & Integrations
Gordon Hoffman Solicitors —Salford
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Databases
- SQL
- Organisational skills
- Free parking
Quick apply
13h
Production data and reporting coordinator
Luxfer MEL Technologies - UK —Swinton
- £28,000 - £32,000 a year
- Full-time
- Continuous improvement
- Data entry
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Data Scientist - Computer Vision Specialist
Digica —Sale
- Full-time
- Hybrid work
- English
- AI
Quick apply

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information technology specialist jobs near manchester, eng

Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
5 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

information technology specialist jobs in manchester, eng

Helpdesk Operator

Data Acquisition Specialist - External Data (Remote - UK)

IT Support Officer - Medical School

Operations Specialist I-III (UK)

Customer Services Support (SIPP/SSAS)

IT Security Specialist

Low Carbon Trainee

Library Support Officer

Outpatient & Inpatient Waiting List Clerk - Sleep Service

Installations Engineer

Chemical Development Trace Analysis Scientist

Learning Operations & Systems Specialist

Compliance QA Analyst

TechHub Support Analyst

IT Service Support Analyst

Business Operations Coordinator

Service Desk Operator

Senior Systems Administrator – Business Applications & Integrations

Production data and reporting coordinator

Data Scientist - Computer Vision Specialist

I want to receive the latest job alerts for information technology specialist in manchester, eng

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