Membership manager Work, Jobs in Manchester, Eng (with Salaries)

Membership Manager (Manchester)
Work.Life —Manchester
- £35,000 - £45,000 a year
- Sales
- Business development
- Leadership
Membership Manager (North West)
The 93% Club —Manchester
- Full-time
- Hybrid work
- Communication skills
- School
Quick apply
7d
Store Manager
Aldi —Manchester
- £52,910 - £69,000 a year
- Annual leave
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Student Services Manager - Student Experience
Calderdale College —Halifax
- £41,650 - £46,876 a year
- Full-time
- Free parking
- Employee assistance programme
7d
Assistant Manager
Brunning & Price - Worsley Old Hall —Worsley
- £32,000 - £35,000 a year
- Overtime
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
Deputy Manager
Aldi —Manchester
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Contract Manager
Equans —Manchester
- Full-time
- Organisational skills
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
11h
GENERAL MANAGER - MATERNITY COVER - FIXED TERM CONTRACT
Honest Burgers —Manchester
- £42,000 - £53,700 a year
- Full-time
- Restaurant
- School
- Referral programme
- Sick pay
Stock Manager
NEXT —Manchester
- From £23,836 a year
- Weekend availability
- Customer service
- Leadership
- Employee discount
6d
Fitness Manager - Manchester Fallowfield
The Gym Group —Manchester
- Part-time
- Employee discount
- Sick pay
Withington - Store Manager
Sim Trava —Manchester
- £32,500 a year
- Full-time
- Management
- Employee assistance programme
- Employee discount
2h
Barista
Starbucks —Manchester
- Weekend availability
- Store discount
- Employee assistance programme
Assistant Manager
North Bar —Manchester
- £30,450 - £32,450 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Store discount
- Health & wellbeing programme
Quick apply
1d
Property Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Travel
Quick apply
Senior Facilities Manager
Karrev Management —Manchester
- £60,000 - £70,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Behaviour Manager
Salford City Academy —Manchester
- £39,794 - £46,398 a year
- School
- Employee discount
8d
Assistant Manager
Nandos —Bolton
- Up to £31,535 a year
- Full-time
- Management
- Employee discount
- Referral programme
Club Experience Assistant
Total Fitness —Manchester
- Up to £12.71 an hour
- Part-time
- Hospitality
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Assistant General Manager - Soho House Manchester
Soho House & Co. —Manchester
- Weekend availability
- IT
- Employee discount
Quick apply

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Membership Manager (Manchester)

Work.Life
Manchester

Apply Now

Job details

£35,000 - £45,000 a year

Qualifications

Sales
Lead generation
Business development
Relationship management
Leadership

Full job description

Salary: £35,000 - £45,000

Working hours: 8:30 am - 17:30 pm

Location: Manchester

Positions open: 1

Work.Life is a flex workspace provider for businesses who care about people.
We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better.

About the Role

The Manchester Membership Manager is responsible for the overall performance of their space, balancing member retention, sales activity, community, and operational excellence.

As the senior on-site leader, you own the full member journey. From a prospect's first enquiry through to renewal and growth, you ensure every interaction reflects the Work.Life experience.

This role combines the relationship-led approach of a Membership Manager with greater commercial ownership. You will proactively generate opportunities, conduct tours, progress sales conversations, and deliver renewals, while continuing to lead your team and maintain a thriving member community.

For members, you are the face of Work.Life. For the business, you are responsible for ensuring your space remains commercially successful, operationally excellent, and a place people genuinely want to be part of.

What You'll Be Responsible For

Commercial Performance and Member Growth

Own the commercial performance of your space, balancing occupancy, retention, revenue, and member experience

Manage the full membership lifecycle, from initial enquiry through to renewal and expansion

Conduct tours, qualify opportunities, and progress sales conversations confidently and professionally

Build strong relationships with prospective and existing members, understanding their businesses and helping them find the right solution

Lead renewal conversations and negotiations, ensuring strong retention outcomes while protecting commercial performance

Identify opportunities for growth through additional desks, office upgrades, meeting room usage, and ancillary services

Maintain accurate CRM and membership data to support forecasting, reporting, and decision-making

Work closely with the central sales team while operating with a high degree of commercial autonomy within your space

Team Leadership and Development

Lead and develop your Assistant Membership Manager, providing clear feedback, support, and growth opportunities

Set clear expectations for performance, behaviours, and operational standards

Support onboarding and training of new team members, helping them build confidence quickly

Manage team changes carefully, ensuring smooth handovers and continuity for members

Build a positive, inclusive team culture and contribute to wider business initiatives

Community and Engagement

Create a community that feels welcoming, respectful, and connected

Deliver events and experiences that encourage engagement and strengthen member relationships

Build meaningful connections between members, supporting collaboration and shared value

Monitor and respond to member feedback, using insights to improve experience and reduce retention risk

Ensure members are actively experiencing the value of the wider Work.Life network

Space Standards and Operations

Maintain a consistently high standard across the space, ensuring it is clean, organised, and operating effectively

Carry out regular checks and stay close to operational detail, resolving issues before they impact members

Manage key operational areas such as onboarding, meeting rooms, facilities, and day-to-day coordination

Oversee relationships with landlords, contractors, and support teams that contribute to the success of the space

Ensure all operational processes, health and safety requirements, and compliance obligations are followed consistently

Sales and Business Development

Act as the primary commercial lead for your space

Respond to enquiries promptly and professionally, ensuring a strong conversion journey from lead to move-in

Build relationships with local brokers, agents, and referral partners to support lead generation

Develop a strong understanding of the local market and competitor landscape

Monitor occupancy and upcoming availability, creating plans to minimise vacancy and maximise revenue

Represent Work.Life within the local business community and identify opportunities to strengthen awareness of the brand

Your Skills

Relationship Management

You have experience building and maintaining strong relationships, understanding customer needs, and managing conversations that influence both retention and growth.

Leadership

You are confident leading and developing others, setting clear expectations and supporting performance over time.

Commercial Acumen

You understand how occupancy, member experience, pricing, retention, and revenue connect. You are confident discussing commercial opportunities and balancing member needs with business outcomes.

Sales and Business Development

You have experience managing commercial conversations, generating opportunities, conducting sales discussions, or developing partnerships that contribute to business growth.

Organisation and Ownership

You stay on top of multiple priorities, follow things through properly, and maintain high standards without needing close oversight.

Who This Role Is For

This role suits someone who enjoys combining commercial responsibility with people leadership and operational ownership.

You are equally comfortable hosting a prospective member tour, leading a renewal conversation, coaching a team member, or resolving an operational challenge. You enjoy having ownership and are motivated by seeing the direct impact of your decisions on the performance of your space.

You are proactive, commercially aware, and confident making decisions that balance member experience with business performance.

Who This Role May Not Be For

This role may feel less suited to someone who prefers a purely operational role or a purely sales-focused role, as success comes from balancing both.

It may also not be the right fit if you are uncomfortable leading commercial conversations, managing performance, or taking accountability for the overall success of a space.

Why you’ll love Work.Life

Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier.

The need to knows

The start date for this role is 1 month.
The working hours are 8:30 am - 17:30 pm.
The interview process will be three stages: a phone interview and two face to face interviews with the final interview including a presentation.

At Work.Life, we’re committed to providing an inclusive environment for our team and our members, as we believe that diversity breeds a more innovative, creative, and caring culture.We’re an equal opportunity employer. Everyone who applies to Work.Life will be considered for employment without attention to race, age, ethnicity, religion, sexual orientation, gender, family or parental status, or disability status. Ready to join the Work.Life way? We’re excited to hear from you. Here’s our Privacy Policy – by applying for this job you accept how we will use your data.

Apply Now

Refine Your Search

membership manager jobs in manchester, eng

Membership Manager (Manchester)

Membership Manager (North West)

Store Manager

Foodhall Department Manager

Student Services Manager - Student Experience

Assistant Manager

Deputy Manager

Contract Manager

GENERAL MANAGER - MATERNITY COVER - FIXED TERM CONTRACT

Stock Manager

Fitness Manager - Manchester Fallowfield

Withington - Store Manager

Barista

Assistant Manager

Property Manager

Senior Facilities Manager

Behaviour Manager

Assistant Manager

Club Experience Assistant

Assistant General Manager - Soho House Manchester

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