Order processor Work, Jobs in Manchester, Eng (with Salaries)

Sales Order Processor & Customer Service Administrator
Duni Poppies Limited —St Helens
- From £13.50 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
13d
Area Sales Manager – UK & Ireland
Chroma Engineering —Stockport
- £45,000 - £55,000 a year
- Full-time
- Business development
- Travel
- Negotiation
Quick apply
11d
Trade Sales Assistant
Hepworth Framework Ltd —Brighouse
- From £12.71 an hour
- Full-time
- Microsoft Excel
- Schematics
- Administrative experience
- Free parking
Quick apply

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Sales Order Processor & Customer Service Administrator

Duni Poppies Limited
St Helens

Quick apply

Job details

Permanent | Full-time
From £13.50 an hour
13 days ago

Benefits

Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer communication
Customer service call handling
Microsoft Excel
Inbound customer enquiry call handling
Client engagement
SAP
Stakeholder liaison
Client communication
Sales administration
Internal department liaison
Microsoft Office Suite
Client services
Customer relationship management
Relationship management
Customer interaction
Outbound calling
Manufacturing
Office experience

Full job description

Company Overview

Duni Poppies Ltd is a leading manufacturer of catering disposable products, who are now part of Duni Group an established global manufacturer of tableware and napkins.

Duni Poppies Ltd develops, manufactures, packages, and distributes catering products and other products to over 1000 UK distributors we are leader within our field.

We proudly fly the flag of 'Made In Britain' and most likely if you have used a paper napkin it was produced by Duni Poppies at its manufacturing plant in Merseyside

We are currently recruiting for a Sales Order Administrator to build on our expanding team. The main purpose of this role is to build and maintain an excellent working relationship with customers whilst continually striving to achieve high levels of customer satisfaction.

Overview of Role
In this role you will be:

Dealing with customer queries by phone and email.
Maintaining accurate records of customer communications and relevant correspondence.
Building and strengthening relationships with customers and calling pro-actively whether with good or bad news.
Endeavouring to ensure that the relationship with our customers is second to none.
Progressing customer orders
Liaising with other departments to ensure a high level of customer service

Key Responsibilities Summary

Raising the profile of Customer Services in line with our business’s key pillars.
Actively seeking opportunities to exceed our customer’s expectations

About you

Experience using SAP desired
Strong previous experience in a customer service environment.
Manufacturing experience (but not essential)
Experience using Microsoft package (Excel, word, power point.
Organised, structured, and professional, with passion and drive.
Flexibility, resilience, and ability to influence.
Ability to build relationships and work effectively as a team.
Ability to prioritise and manage varied workload in a face paced working environment.
Accountable and flexible.
Integrity under pressure.

If you thrive in a fast-paced environment, excel at multitasking, and are passionate about delivering outstanding service, this position is perfect for you. As we continue in this period of growth, now is a great time to join our dynamic and diverse team and bring your skills and experience to the role

Working hours - 9am - 5.00pm (Monday to Friday)

Work remotely or hybrid is not offered with this position.

Pay: From £13.50 per hour

Benefits:

On-site parking
Referral programme

Application question(s):

Do you have experience of dealing with customers on the phone ?

Experience:

Office environment: 2 years (required)

Work Location: In person

Quick apply

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order processor jobs in manchester, eng

Sales Order Processor & Customer Service Administrator

Area Sales Manager – UK & Ireland

Trade Sales Assistant

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