Senior risk manager Work, Jobs in Manchester, Eng (with Salaries)

Head of Corporate Operations
Focus Group —Manchester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Senior Programme Manager
Bespak —Crewe
- Continuous improvement
- Budgeting
- Leadership
Quick apply
Senior Project Manager - Regulatory / Governance Readiness
Together —Cheadle
- Full-time
- Team management
- Agile
- Financial services
Quick apply
Senior Mobilisation Manager
Rolls-Royce SMR —Warrington
- £71,000 - £93,187 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Team management
Senior Commercial Manager
Ugalco Business & Commercial Solutions Ltd —Manchester
- £65,000 - £85,000 a year
- Full-time
- Hybrid work
- Business development
- Contracts
- Communication skills
- Free parking
- Flexitime
Quick apply
6d
Senior Retail Display Installations Project Manager
100% Group Ltd —Manchester
- £38,000 - £40,000 a year
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Senior Talent Development Partner, EMEA
New Balance —Warrington
- Full-time
- Hybrid work
- Psychology
- Human resources
- Budgeting
- Annual leave
- Employee discount
Senior Transition Programme Manager
Capgemini —Manchester
- Hybrid work
Senior Planning and Projects Manager (Institutes)
Manchester Metropolitan University —Manchester
- £58,225 - £67,468 a year
- Full-time
- Hybrid work
- Management
- University
- Presentation skills
- Life insurance
Head of Greater Manchester Shared Services
Trafford Council —Trafford
- £77,339 - £83,714 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Annual leave
- Employee discount
Senior Project Manager
KION Group AG —Stockport
- Full-time
- Quality control
- Contracts
Regional Operations Manager
Blue Ribbon —Warrington
- Up to £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
Quick apply
5d
Senior Building Manager - Two St Peters Square, Manchester
CBRE —Manchester
- Full-time
- Sales
- Customer service
- Databases
Group Head of Streetworks
Network Plus —Salford
- £80,000 - £100,000 a year
- Continuous improvement
- Team management
- Organisational skills
Quick apply
Senior Planning Manager
The University of Manchester —Manchester
- £59,966 - £71,566 a year
- Hybrid work
- Management
- Annual leave
Executive Assistant (Chief Digital Officer)
Lloyds Banking Group —Manchester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Communication skills
7h
Operations Manager - North West Tribunals
HM Courts & Tribunal Service —Manchester
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
5d
Senior Compliance Manager (12 month FTC)
Starling —Manchester
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Data analysis skills
- Analysis skills
Senior Credit Manager
PYRAMID DISPLAY MATERIALS LTD —Manchester
- £45,000 - £55,000 a year
- Full-time
- English
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
4d

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senior risk manager jobs near manchester, eng

Head of Corporate Operations

Focus Group -
Manchester

Quick apply

Job details

Full-time
Up to £80,000 a year

Qualifications

Technical project or programme management experience
Customer relationship building
Client onboarding
Management
Operations management
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Stakeholder coordination
Client services
Customer relationship management
Risk management
Operational strategy development
Contracts
Leadership
Communication skills
Pre-sales
Operations leadership experience
Stakeholder management

Full job description

Head of Corporate Operations

Location: Hybrid – regular travel to Focus Group offices and customer sites as required
Department: Operations
Reporting to: Technical Director

UK • Remote - Up to £80k (Dependent on experience) + benefits

(Internal job level: Senior Manager / Head Of)

About Focus Group

Focus Group is one of the UK's leading providers of IT, Telecoms, Connectivity, Cyber Security and Cloud solutions. As we continue to grow our Corporate customer base, we're looking for an experienced leader to join our Operations function and take ownership of some of our most strategic customer relationships and complex delivery programmes.

The Role

This is a highly visible leadership role, designed to bridge the gap between operational delivery teams and Focus Group's most complex customers.

As Head of Corporate Operations, you will act as the senior accountable owner across a portfolio of high-value corporate customers and strategic programmes. You'll provide executive-level relationship management, commercial oversight, and programme governance, ensuring our customers receive an exceptional experience while enabling successful delivery across multiple operational functions.

Working closely with the Technical Director, Corporate Director, Service Operations Director and Head of Service Delivery Management, you'll be responsible for leading at the highest level—removing blockers, managing risk, resolving escalations, and providing the strategic direction needed to drive successful outcomes for both our customers and the business.

What You'll Be Doing

Acting as the executive sponsor for a portfolio of Focus Group's most complex and strategically important customers
Building and maintaining trusted relationships with senior client stakeholders, including C-suite executives
Providing leadership and oversight across large-scale customer programmes and transformation initiatives
Managing senior-level escalations, commercial challenges, and customer expectations
Working alongside Account Directors and Service Delivery Managers to drive successful customer outcomes
Representing Focus Group at executive governance meetings, steering committees and strategic reviews
Supporting programme governance through effective risk management, issue resolution and executive reporting
Driving accountability across multiple operational functions, including Professional Services, Project Management, Service Delivery and Service Desk teams
Championing a consistent and exceptional customer experience across the full customer lifecycle
Monitoring customer satisfaction, retention, commercial performance and service risks across the corporate customer segment
Supporting major customer onboarding projects, acquisitions, service launches and wider transformation initiatives
Contributing to operational strategy and business planning as a member of the Operations leadership team
Supporting pre-sales activities, customer presentations, bids and tenders, helping shape successful solutions and delivery approaches

What We're Looking For

Significant experience in a senior client-facing leadership role within an MSP, technology services provider or systems integrator
Proven success managing complex, high-value corporate customer relationships
Experience engaging and influencing C-suite and executive-level stakeholders
Strong programme leadership experience across large, multi-workstream technology projects
A track record of balancing customer outcomes, delivery commitments and commercial objectives
Strong understanding of modern networking, cloud and managed technology services
Exceptional stakeholder management, communication and relationship-building skills
Commercially astute with experience of contracts, service credits and account growth
Comfortable leading through influence within a matrix organisation
Highly organised with a structured approach to governance, risk and programme delivery
Resilient, politically astute and confident managing difficult conversations and escalations
A collaborative leadership style with the ability to unite teams around a common goal

Why Focus Group?

Opportunity to influence some of Focus Group's largest and most strategic customer relationships
Join a growing, ambitious technology business with significant investment and momentum
Work alongside a high-performing senior leadership team
Play a pivotal role in shaping operational excellence and customer success
Competitive salary, bonus and benefits package
Excellent opportunities for professional growth and career development

Ready to make an impact?

If you're an experienced operational leader with a passion for customer success, programme delivery, and executive stakeholder management, we'd love to hear from you. Join Focus Group and help shape the future of our Corporate customer experience.

Quick apply

Refine Your Search

senior risk manager jobs in manchester, eng

Head of Corporate Operations

Senior Programme Manager

Senior Project Manager - Regulatory / Governance Readiness

Senior Mobilisation Manager

Senior Commercial Manager

Senior Retail Display Installations Project Manager

Senior Talent Development Partner, EMEA

Senior Transition Programme Manager

Senior Planning and Projects Manager (Institutes)

Head of Greater Manchester Shared Services

Senior Project Manager

Regional Operations Manager

Senior Building Manager - Two St Peters Square, Manchester

Group Head of Streetworks

Senior Planning Manager

Executive Assistant (Chief Digital Officer)

Operations Manager - North West Tribunals

Senior Compliance Manager (12 month FTC)

Senior Manager - Real Time Delivery Manager EMEA

Senior Credit Manager

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