Structures manager Work, Jobs in Manchester, Eng (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
6d
Area Manager
Lidl —Burnley
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Services Project Manager
Siemens —Manchester
- £50.00 - £99.90 an hour
- Full-time
- Hybrid work
- Computer Science
- PMP
- Engineering
Contracts Manager I
BAE Systems Inc. —Manchester
- £118,747 - £201,870 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Presentation skills
- Annual leave
- Flexitime
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
Guest Experience, Marketing & Partnerships Manager
Holiday lets —Prestwich
- £35,000 a year
- Part-time
- Hospitality
- Sales
- In-person
- Flexible schedule
Quick apply
Territory Manager Surgical Division UK
M.E.D Surgical Scotland —Manchester
- Sales
- Driving
- Travel
Quick apply
Social Value Manager
HALTON BOROUGH COUNCIL —Halton
- £47,181 - £50,269 a year
- Free parking
- Employee assistance programme
5d
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
Product Owner - Search & Discovery
OnBuy —Manchester
- Up to £75,000 a year
- Full-time
- Continuous improvement
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Fabric Sourcing Manager (Manchester, UK)
Vogue Sourcing —Manchester
- Travel
- Communication skills
- Negotiation
- Flexible schedule
Store Manager Designate
Home Bargains —Manchester
- £49,359 a year
- Sales
- Merchandising
- Leadership
- Store discount
- Annual leave
Quick apply
Quality Lead & Course Leader
dBs Music —Manchester
- £40,000 - £45,000 a year
- Full-time
- Team management
- Leadership
Quick apply
Wholesale Manager
KHB Bakery Ltd —Salford
- £42,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Salesforce
Quick apply
Managing Transition Manager
Capgemini Sogeti —Manchester
- Project management
- Bachelor's degree
- Business
Materials Manager -PwP - Overhaul Facility
CAF Rail UK —Manchester
- £50,000 a year
- Microsoft Excel
- Microsoft Access
- Engineering
- Annual leave
Project Manager (Environment)
WSP —Manchester
- Part-time
- Hybrid work
- Project management
- Contracts
- Flexitime
- Work from home
11d
Project Planner
Rolls-Royce SMR —Manchester
- £50,600 - £66,465 a year
- Full-time
- Hybrid work
Programme Manager
BES Group —Manchester
- Up to £46,000 a year
- Full-time
- Engineering
- Annual leave
- Employee assistance programme
20h
Senior Expansion Manager UK
Fastned —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
13d

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Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year
6 days ago

Qualifications

ITIL Certification
Incident management
DevOps
Microsoft Office
ITIL
Agile
Financial services
Leadership
Banking

Full job description

About the role

Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.

About you

You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:

Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
Experience working with complex, always-on technology estates and third-party service providers.
Demonstrated experience producing executive-grade operational insight and reporting.
Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
ITIL Foundation with further qualification in one or more relevant ITIL process.
Working understanding of Agile Ceremonies and DevOps Techniques.
Essential experience of working in a complex, pressurised production environment in the Banking industry
Use of Microsoft Office Products

Experience in these areas would be helpful:

Public Cloud, Customer-facing and member-facing systems, Infrastructure experience

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at M3 Senior Manager grade

For all colleagues

Apply Now

Refine Your Search

structures manager jobs in manchester, eng

Senior Manager - IT Shared Service (Major Incident)

Area Manager

Services Project Manager

Contracts Manager I

Customer Service Manager X2

Guest Experience, Marketing & Partnerships Manager

Territory Manager Surgical Division UK

Social Value Manager

Senior Lead Consultant

Product Owner - Search & Discovery

Fabric Sourcing Manager (Manchester, UK)

Store Manager Designate

Quality Lead & Course Leader

Wholesale Manager

Managing Transition Manager

Materials Manager -PwP - Overhaul Facility

Project Manager (Environment)

Project Planner

Programme Manager

Senior Expansion Manager UK

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