Branch head Work, Jobs in Manchester, Gtm (with Salaries)

Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Property Manager
LRG —Salford
- £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Branch Manager – Professional House Share & Corporate Lets
Mistoria house Share —Bolton
- Up to £32,000 a year
- Full-time
- Business development
- Team management
- Contracts
- Free parking
- Sick pay
Quick apply
4d
Project Sales Coordinator (Full-time)
Kooltech Limited —Manchester
- £30,000 - £34,000 a year
- Full-time
- Writing skills
- ERP systems
- English
- Free parking
- Employee discount
Quick apply
4d
Assistant General Manager
Fenix Manchester —Salford
- £47,500 a year
- Full-time
- Hospitality
- Restaurant management
- Employee assistance programme
- Referral programme
Quick apply
Training Assistant
Ryder & Dutton Estate Agents —Oldham
- £30,000 a year
- Full-time
- Sales
- Human resources
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
5d
Experienced Guest Relations Manager
Dalata —Manchester
- Full-time
- Computer literacy
- English
- Hotel
- Employee assistance programme
Quick apply
6d
Front Office Supervisor (Receptionist) - Fixed Term
Mercure Manchester Piccadilly Hotel —Manchester
- £13.71 an hour
- Full-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee assistance programme
Quick apply
9d
Head of Restaurant opertaions
Darseen —Manchester
- £12.75 - £14.00 an hour
- Full-time
- Hospitality
- Project management
- Continuous improvement
Quick apply
Host
Fenix Manchester —Salford
- Up to £15.96 an hour
- Part-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Branch Manager
Cheshire Building Plastics —Northwich
- £32,000 - £35,000 a year
- Full-time
- Business development
- Team management
- In-person
Quick apply
5d
Reception Supervisor
Holiday Inn Manchester Airport —Manchester
- £14.60 an hour
- Full-time
- Bar
- Casual dining restaurant
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Branch Merchandiser
Fanatics Commerce —Manchester
- Hybrid work
- Merchandising
- Analysis skills
- Presentation skills
Quick apply
Head Bartender
Tattu Manchester —Salford
- £16.46 an hour
- Full-time
- Mentoring
- Training & development
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
Condition Monitoring Lubrication Technician
I-care Group —Manchester
- Full-time
- Travel
Quick apply
Assistant Bar Manager
Fenix Manchester —Salford
- Full-time
- Bar
- Restaurant management
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply
6d
Bartender
Fenix Manchester —Salford
- Up to £15.96 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
14d
SPAR Handforth - Post Office Assistant
James Hall & Co Ltd —Handforth
- Temporary
- Financial services
- Cash handling
- Communication skills
- Employee discount
- Life insurance
Quick apply
12d
Server
Tattu Manchester —Salford
- Up to £16.46 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Paid training
- Employee assistance programme
Quick apply
Bartender
Louis Manchester —Salford
- Up to £15.96 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
13d

I want to receive the latest job alerts for branch head in manchester, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Manager

Holiday Inn Express Manchester City Centre -
Manchester

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Employee assistance programme
Transport links
Referral programme

Qualifications

Front of house supervision
Guest relations
Hotel and accommodations experience
Mentoring junior staff
Internal department liaison
English
Complaint handling
Housekeeping coordination
Hotel guest services experience
Staff training
Conflict management
Mentoring
Organisational skills
Front desk
Professional development mentoring
Training & development
ADR
Communication skills
Hotel front office operations

Full job description

Job Ref: HEA3191

Branch: Holiday Inn Express Manchester City Centre

Location: Express by Holiday Inn - City Centre Manchester, Manchester

Salary/Benefits: Competitive pay, retention bonus and other benefits

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 days from 7.

Hours per week: 40

Posted date: 20/07/2026

Closing date: 31/08/2026

When guests enter one of our hotels, they walk into a genuinely memorable experience. As Guest Service Manager you’ll deliver this through managing all aspects of the front office ensuring high standards are maintained. You’ll also create a warm atmosphere that makes our guests feel at home in any location.

This position is part of the Front office team and is directly accountable to the Hotel Operations Manager. You are responsible for supporting the day-to-day operations.

Your day-to-day

Liaising between the Housekeeping and Maintenance departments and managing day-to-day staffing requirements, planning/assigning work.
Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance
Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
Promote teamwork and quality service through daily communication and coordination with other department heads
May assist with projects and assist various departments during high-volume periods
Review daily reports identifying opportunities within the hotel
Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk
Ensure your Reception team delivers great service, professional attention and personal recognition
Ensure guests are greeted upon arrival and make time to engage with guests.
Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
Conduct routine inspections of the front office and public areas and take immediate action to correct any deficiencies
Perform duties as necessary, including supporting departments to ensure guest satisfaction
Comply with special needs and requests of the guests, VIPs and repeat visitors
Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (for example: container recycling and cleaning agents)
Developing and maintaining procedures for the hotel
Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
Train team members on front office procedures and serve as a central communications point during emergencies/crises
Perform other duties as assigned and serve as Manager on Duty

What we need from you

Previous experience in IHG branded hotels in reception or reception management/supervisory positions
Outstanding communication and interpersonal abilities
Excellent organizational skills
Must speak fluent English

Why you should apply

Exclusive access to the employee recognition reward scheme - Heeton Rewards
Service-based annual leave (increasing up to a maximum of 5 extra days)
Employee Friends/Family discounted rates at Heeton-operated hotels and IHG employee travel Programme
Life Assurance, Income Protection and Employee Assistance Programme
Referral scheme
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
Heeton is an expanding company which offers excellent career, training and development opportunities
Fantastic career potential with one of the UK's fast-growing hotel operators
Retention bonus on completion of 6 and 12-month service

A convenient central Manchester hotel with excellent transport links is a short walk from Manchester city centre. The M60 and M62 motorways are near, and Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London.

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process

The Holiday Inn Express® Manchester CC - Oxford Road hotel is a short walk from Manchester city centre. Manchester Airport is only 10 miles away. Nearby Manchester Piccadilly station has direct trains to London. While you’re here, catch Premier League action at Old Trafford or the Etihad Stadium, and shop for bargains at the Manchester Arndale and the Trafford Centre.

147 Rooms
Air-conditioned bedrooms
Connecting suites for families
A spacious lobby for informal meetings
Comfortable bedrooms have flat-screen TVs and blackout curtains to help you sleep.

Quick apply

Refine Your Search

branch head jobs in manchester, gtm

Guest Service Manager

Property Manager

Branch Manager – Professional House Share & Corporate Lets

Project Sales Coordinator (Full-time)

Assistant General Manager

Training Assistant

Experienced Guest Relations Manager

Front Office Supervisor (Receptionist) - Fixed Term

Head of Restaurant opertaions

Host

Branch Manager

Reception Supervisor

Senior Branch Merchandiser

Head Bartender

Condition Monitoring Lubrication Technician

Assistant Bar Manager

Bartender

SPAR Handforth - Post Office Assistant

Server

Bartender

I want to receive the latest job alerts for branch head in manchester, gtm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected