Customer experience supervisor Work, Jobs in Manchester, Gtm (with Salaries)

TravelSafe Support & Enforcement Officer
Amulet —Manchester
- £15.40 an hour
- Overtime
- In-person
- Leadership
- Annual leave
Quick apply
6d
TravelSafe Support & Enforcement Officer (TSEO) Relief
Amulet —Manchester
- £15.40 - £16.25 an hour
- Overtime
- In-person
- Annual leave
Quick apply
6d
Ramp Agent
PrimeFlight —Manchester
- Overtime
- Communication skills
- Free parking
- Employee discount
6d
Sales Assistant
Footasylum —Manchester
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
4d
Part Time Supervisor
The Dune Group —Manchester
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Fulfilment Assistant
Just Bee Honey Ltd —Trafford
- £13.45 an hour
- Day shift
- English
- Quality control
- Warehouse experience
- Free parking
Quick apply
2d
TravelSafe Support & Enforcement Officer- Nights
Amulet —Manchester
- £16.25 an hour
- Full-time
- Microsoft Word
- In-person
- Annual leave
Quick apply
6d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Communication skills
- Employee discount
Quick apply
Part Time Supervisor, Calvin Klein - Trafford
Calvin Klein —Manchester
- Part-time
- Customer service
- Supervising experience
- Conflict management
Bag Hall Agent
PrimeFlight —Manchester
- Overtime
- Communication skills
- Free parking
- Employee discount
Front Office Supervisor
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Communication skills
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
Warehouse Supervisor - Manchester
Deliveroo —Manchester
- £14.30 an hour
- Weekend availability
- Leadership
- Employee discount
Operations Supervisor
Laundromat Brasil —Manchester
- £44,000 a year
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
3d
Sales Advisor
The White Company —Manchester
- Cash handling
- Employee discount
Retail Assistant Manager
Farmfoods —Hulme
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
Stockroom Assistant
The White Company —Manchester
- Communication skills
- Employee discount
Security & Guest Services Host
ABM UK —Manchester
- Weekend availability
- English
- Cash handling
- Communication skills
- Employee discount
Quick apply
Evening Fulfilment Assistant
Just Bee Honey Ltd —Trafford
- £13.45 an hour
- Day shift
- English
- Quality control
- Warehouse experience
- Free parking
Quick apply
2d

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customer experience supervisor jobs near manchester, gtm

TravelSafe Support & Enforcement Officer

Amulet -
Manchester

Quick apply

Job details

Permanent | Full-time
£15.40 an hour
6 days ago

Benefits

Annual leave
Company pension

Qualifications

GCSE
CCTV
Incident documentation
Overt surveillance
SIA
Security
Leadership
Incident log maintenance
Physical intervention

Full job description

Job Title: TravelSafe Support & Enforcement Officer

JOB TYPES: Full Time /Permanent

BASE LOCATION: Manchester

PAY RATE: £15.40 per hour

WORKING PATTERN: 4 on 2 off – 40 hours per week. Consisting of early and late shifts

0700 start early shift and 1200 start late shift.

SETTING: Buses

The Role:

To provide enhanced safety and security for passengers through reassurance, vigilance, enforcement of byelaws on conditions of carriage, and delivery of mandatory checks.

Provide high quality Customer Service including wayfinding, travel information and support during events; and undertake Revenue Inspection to protect our customer's farebox, this will involve ticket and pass validation and the issuing of standard fares.

Key Responsibilities:

Actively engage with customers and colleagues whilst patrolling the the customer's Network to increase feelings of safety
Take appropriate action in dealing with and helping to prevent physical and verbal assaults on staff and customers and where appropriate in conjunction with the help of the local Police network.
Conduct revenue inspection and enforcement activities as directed by the customer, using our customer issued devices.
Assist the customer in tackling crime, anti-social behaviour and public order offences on the transport network.
Fully support the customer's prosecutions process.
Prevent unauthorised access to the customer’s estate.
Operate within the law at all times, using only reasonable force where absolutely necessary, to professionally deal with any individual who refuses to act in accordance with good citizenship across the transport network, which could include the removal of such people.
Ensure they act in a proactive manner in the performance of their duties and obligations and keep themselves safe at all times, if necessary, by calling upon the assistance of any other appropriate person or the police in the pursuit of their specified duties.
Ensure they book on and off duty, at predetermined locations and under conditions agreed with the customer.
Ensure where body worn CCTV is available it is used to record all incidents where an officer is required to intervene.
Adhere to the requirements and training for use of the relevant radio communication equipment, including the care and security of the equipment, including any equipment provided by the customer.
Ensure all incidents and activity are recorded appropriately.

In return we offer:

We are employee-owned, making you a beneficiary of our future success
40 hours per week with option of overtime
Full and ongoing training with a view for career development
28 days annual leave per year (pro rata)
Company uniform provided
Enrolment in NEST pension scheme.
Wagestream app enables you to draw down up to 40% of your pay before your regular pay day; a great aid to budgeting.
Excellent service and outstanding acts can be recognised through our OTS (On The Spot) scheme; a voucher and potential submission to the Amulets awards scheme.

JOB REQUIRMENTS:

5-year check-able employment history for vetting purposes (this can include full-time education or periods in receipt of benefits).
Current SIA Frontline Licence
You must be able to pass police Level 2 non personal vetting for the CSAS scheme.

About Amulet:

Amulet are a specialist, intelligence-led, consultancy-level business delivering multi-faceted security solutions. We provide a complete suite of front of house, manned, mobile, event, covert and technical security services across numerous sectors throughout the UK. We offer a new and exciting approach to the provision of security solutions within a traditional marketplace. We are recognised as an ACS Star Performer, leading the way in delivering fresh ideas and approaches that are backed up by a depth of industry knowledge and experience. As part of the Churchill Services Group, Amulet benefit from 40 years’ experience in delivering forward-thinking, industry-defining solutions. Amulet’s customers have the backing of one of the UK’s fastest growing companies as recognised by The Sunday Times Fast Track (2017).

Our commitment to Equality. Diversity and Inclusion, we are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.

Job Types: Full-time, Permanent

Pay: £15.40 per hour

Benefits:

Company pension

Experience:

Customer Service: 1 year (preferred)
Security: 1 year (preferred)

Licence/Certification:

SIA Door Supervisor (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience supervisor jobs in manchester, gtm

TravelSafe Support & Enforcement Officer

TravelSafe Support & Enforcement Officer (TSEO) Relief

Ramp Agent

Sales Assistant

Part Time Supervisor

Fulfilment Assistant

TravelSafe Support & Enforcement Officer- Nights

Customer Care Agent

Part Time Supervisor, Calvin Klein - Trafford

Bag Hall Agent

Front Office Supervisor

Customer Care Agent

Ramp Agent

Warehouse Supervisor - Manchester

Operations Supervisor

Sales Advisor

Retail Assistant Manager

Stockroom Assistant

Security & Guest Services Host

Evening Fulfilment Assistant

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