Passenger assistant Work, Jobs in Manchester, Gtm (with Salaries)

Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Communication skills
Passenger Assistant
Eco Travel Private Hire Ltd —Stockport
- £13.50 - £17.00 an hour
- Temporary
- Travel
- In-person
- Care plans
Quick apply
Casual Passenger Assistant
Salford Council —Salford
- £13.85 - £14.07 an hour
- Communication skills
- School
Passenger Assistant (Home to School Transport)
Lynx Taxis —Stockport
- From £12.71 an hour
- Part-time
- English
- Care plans
- Communication skills
- Employee discount
Quick apply
11d
H2S Self Employed Passenger Assistant Manchester
HATS Group —Salford
- £12.71 an hour
- Part-time
- English
- School
- Annual leave
- Flexible schedule
Quick apply
Booking Office Clerk - 12 month FTC
Northern Trains —Warrington
- £23,970 - £29,159 a year
- Overtime
- Computer literacy
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
2d
People Services Assistant
KeolisAmey Metrolink —Manchester
- From £31,140 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Recruiting
- Contracts
- Work from home
- Employee assistance programme
2d
Kitchen Assistant
Manchester Airport —Manchester
- £13.45 an hour
- Temporary
- Communication skills
- Free parking
- Employee assistance programme
Part-Time Passenger Assistant
24x7 Group —Northwich
- £12.71 an hour
- Part-time
- Experience working with children
- School
- Annual leave
Quick apply
11d
Project Management Assistant
Network Rail —Manchester
- From £28,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
3d
Passenger Assistant
Cheshire East Council —Middlewich
- £24,796 - £25,185 a year
- Employee assistance programme
11d
Private Hire Driver
Eco Travel Private Hire Ltd —Manchester
- £13.50 - £25.00 an hour
- Part-time
- Driving
- Travel
- In-person
Quick apply
PCV MINIBUS DRIVER
WT TRAVEL —Manchester
- £15 - £17 an hour
- Part-time
- Customer service
- Experience working with children
- Communication skills
- Paid training
Quick apply
10d
Relief Pupil Escort
Bury Council —Bury
- £13.55 an hour
- Call to connect
- School
Catering Assistant
ISS Facility Services —Halifax
- £12.71 an hour
- Monday to Friday
- Customer service
- Food service experience
- Restaurant
Project Commercial Assistant
Network Rail —Stockport
- £28,000 a year
- Full-time
- Hybrid work
- Contracts
- Free parking
- Annual leave
3d
Facilities Assistant
ISS Facility Services —Preston
- Front desk
Quick apply
H2S Self Employed PSV Company Bus Driver Manchester
HATS Group —Salford
- £15 an hour
- Part-time
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
Lead Driver / Trainer
HALTON BOROUGH COUNCIL —Farnworth
- £26,403 - £28,142 a year
- Call to connect
- Free parking
- Employee assistance programme
13d

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Customer Care Agent

ABM UK -
Manchester Airport

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Employee discount

Qualifications

Accident and incident report completion
Incident documentation
Incident reporting preparation
Aviation passenger services
Customer support
Communication skills

Full job description

Job Title: Customer Care Assistant, PRM Operation

Location: Manchester Airport

Reporting To: Supervisor / Operations Manager Team

Shifts: Earliest start is 4am so candidates must be able to get to work for 4am (4 on 2 off roster pattern)

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
Assist passengers that are transferring flights
Communicate to the control and supervisor team recording any additional passengers.
During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.
Use equipment safely and professionally.
Provide manual lifting assistance as required.
Record progress of the passenger using the Personal Digital Assistant issued.
Be responsible for all Company equipment issued to you on a daily basis
Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).
Provide legendary service to all passengers
Wear uniform correctly
Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role
The ideal candidate will have excellent communication skills
Must have the right to work in the UK
Must pass a DBS check
Must be able to provide 5 years reference information
Must be over 18 years of age

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills
Flexibility
Innovative
Achievement orientated
Energy/Drive
Courteous
Patient and understanding
Security Aware

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Quick apply

Refine Your Search

passenger assistant jobs in manchester, gtm

Customer Care Agent

Customer Care Agent

Passenger Assistant

Casual Passenger Assistant

Passenger Assistant (Home to School Transport)

H2S Self Employed Passenger Assistant Manchester

Booking Office Clerk - 12 month FTC

People Services Assistant

Kitchen Assistant

Part-Time Passenger Assistant

Project Management Assistant

Passenger Assistant

Private Hire Driver

PCV MINIBUS DRIVER

Relief Pupil Escort

Catering Assistant

Project Commercial Assistant

Facilities Assistant

H2S Self Employed PSV Company Bus Driver Manchester

Lead Driver / Trainer

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