Customer solutions apprentice Work, Jobs in Manchester (with Salaries)

Customer Solutions Apprentice
Rhenus SE & Co. KG —Manchester
- Full-time
- Microsoft Excel
- Customer service
- IT
- Free parking
- Employee assistance programme
Operations / IT Apprentice
Verlingue —Manchester
- £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Cyber Security Apprentice
QA Apprenticeships —Macclesfield
- £20,000 - £25,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Bachelor's degree
- Continuous improvement
11d
Home Energy Advisor
M Group —Manchester
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Apprentice
Places for People —Northwich
- £26,318.30 a year
- Weekend availability
- Customer service
- Leadership
- Free parking
- Employee discount
7d
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Azure
- Continuous improvement
- Organisational skills
Administrator
M Group —Oldham
- £26,529 a year
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
5h
Sustainability Apprentice - UK
Ecolab Inc. —Northwich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Administration Apprenticeship
Solutions for HR —Bury
- £15,600 a year
- Full-time
- Microsoft Office
- Accounting
- IT
Quick apply
7d
Digital Device Repair Apprentice
Lanes Group —Manchester
- £10.60 an hour
- Full-time
- Customer service
- English
Quick apply
HR Admin Apprenticeship
Solutions for HR —Bury
- Up to £15,600 a year
- Full-time
- Microsoft Office
- Human resources
- IT
Quick apply
7d
Engineering Maintenance Technician Apprentice
Total People —Winsford
- £18,525 a year
- Full-time
- Analysis skills
- Communication skills
Business Administration Apprentice
Lanes Group —Manchester
- £10.60 an hour
- Full-time
- English
Quick apply
Apprentice Workshop Engineer
Crown Lift Trucks Ltd —Warrington
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
APPRENTICE HEAVY PLANT MECHANIC
CRJ Services —Knutsford
- £18,000 - £28,000 a year
- Full-time
- In-person
- Free parking
- Profit sharing
Quick apply
9h
Apprentice Fire & Security Service Engineer
Johnson Controls —Macclesfield
- From £15,600 a year
- Overtime
- English
- Communication skills
Apprentice Resident Engineer
Crown Lift Trucks Ltd —Daresbury
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
Quick apply
Section Engineer
M Group —Oldham
- Night shift
- AutoCAD
- Communication skills
- Annual leave
- Employee assistance programme
Sales Engineer Apprentice
Hall & Kay —Manchester
- Full-time
- AutoCAD
- Sales
- Microsoft Office
Quick apply
UK Sales Apprentice
J&C Joel —Sowerby Bridge
- Customer service
- Communication skills

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customer solutions apprentice jobs near manchester

Customer Solutions Apprentice

Rhenus SE & Co. KG -
Manchester

Apply Now

Job details

Full-time

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
GCSE
Logistics
IT
Communication skills
Time management

Full job description

Start date 31/07/2026

Time Type Full time

Contract Type
Permanent

Mobile Work No mobile working

Reference ID JR122434

Company Name Rhenus Logistics Ltd.

Location

Manchester

Job Category Freight Services

Business Unit
Road Freight

Contact Person Cheryl Baines

Your Benefits

Company Pension Scheme

Our enhanced pension scheme helps you plan for a secure future, with greater contributions to boost your retirement savings and give you peace of mind. Salary sacrifice scheme also available to eligible employees.

Continuous Training

Sharpen your skills and advance your expertise with ongoing development and access to our on-demand learning portal One Rhenus.

Exclusive Discounts

Access to our discount portal to save money on your everyday spending, holidays, fitness & leisure.

Free Parking

For your convenience, plus our EV Salary Sacrifice Scheme driving electric more affordable, letting you lease a new electric car with savings on tax and National Insurance, plus hassle-free setup and maintenance.

Health & Sports

Our Employee Assistance Programme provides 24/7 confidential support for any mental, physical, financial, or personal challenges. It includes a hotline, personalised counselling, and a wealth of online resources to help you navigate life's ups and downs.

Holiday Bonus

Enhanced holiday entitlement with the ability to flex your holiday entitlement further with our buy and sell scheme.

Reference ID JR122434

Company Name Rhenus Logistics Ltd.

Location

Manchester

Job Category Freight Services

Business Unit
Road Freight

Contact Person Cheryl Baines

Job Description

What you can expect

We are recruiting for a Customer Service Apprentice within our Manchester Branch. Customer service is all about supporting customers by providing professional, helpful, and high-quality assistance before, during, and after their requirements are met. It involves understanding customer needs and working proactively to ensure a positive experience at every stage of the process.

This is an exciting entry-level opportunity where you will work closely with the Customer Solutions Supervisor and wider team. You will support the management of customer accounts, help maintain clear and effective communication, assist in resolving queries, and contribute to building strong, lasting customer relationships within a fast-paced freight forwarding environment.

At Rhenus, we believe everyone plays a crucial role. Whether you’re driving a truck, managing inventory or handling customer enquiries, your actions drive our success. We value practical solutions and quick decisions, empowering you to take ownership and make a difference.

Recognised as a top employer, and united by a common goal, we are committed to fostering a workplace culture that encourages entrepreneurial spirit and continued growth and excellence.

The future isn’t just built by the company – it’s shaped by each of us, working together. Join our Rhenus community to make an impact and grow alongside a team of passionate people who are dedicated to making a difference. #empoweredbyyou

What you bring

Main duties you will work towards:

Manage customer booking and enquiries, including quoting, tracking, issue resolution, and status updates.
Coordinate with internal departments (Sales, operations, transport, customs) to ensure the highest standard of service.
Monitor and maintain service level agreements and client KPIs.
Proactively communicate with clients regarding shipment status, service changes, or delays.
Handle customer enquiries, complaints, and escalations professionally and promptly.
Identify opportunities to improve service quality as well as establish potential for growth.
Support the onboarding of new clients and ensure a smooth transition.
Support with customer site visits, teams meetings, and regular communication over the telephone.

What you bring Skills and Experience:

A basic understanding or strong interest in freight forwarding, with a willingness to learn about road freight operations and logistics processes.
Strong communication skills, with the ability to build positive relationships.
Good problem-solving ability, showing initiative to resolve customer queries and support operational teams.
Effective time management skills, with the ability to prioritise tasks
A customer-focused mindset, with a genuine desire to provide excellent service and support customer needs.
Ability to work independently and as part of a team, with a proactive approach to learning.

What you bring: Specific Systems Knowledge:

Time management.
Communication.
IT skills inclusive of Microsoft Excel.
Attention to detail.

What you bring: Qualifications:

GCSE or equivalent in English and Math

Customer service or freight experience

Business Unit

Road Freight

Logistics needs intelligent management so that goods are in the right place at the right time -our transport solutions guarantee exactly that. Rhenus Road Freight's product portfolio ranges from groupage freight, partial and full loads to hazardous goods, and special transports. Together with accompanying services such as insurance or customs, this results in individual and industry-specific full-service packages. We are pragmatic and uncomplicated. At the same time, our permanent course for growth opens up long-term perspectives for all our employees, whether they are specialists or career changers.

Welcome to Rhenus

Where our journey of growth connects with yours.

We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.

Recruitment Process

Online application

Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.

Application screening

Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.

Selection Process

Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.

Onboarding

With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.

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