Service delivery manager Work, Jobs in Mangotsfield, Gls (with Salaries)

Technical Publications Hub Leader
Oxford Instruments plc —Bristol
- Hybrid work
- Engineering
- Project management
- Training & development
- Annual leave
Facilities Coordinator (Soft Services)
NCC —Bristol
- £21,640 - £27,851 a year
- University
South West Manager
Key4Life —Bristol
- £38,000 - £40,000 a year
- Full-time
- Writing skills
- Team management
- Travel
- Paid training
Quick apply
Events & Hospitality Manager
Westonbirt School —Tetbury
- Up to £42,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Centre Support Administrator
ASDAN —Bristol
- £26,600 a year
- Part-time
- Hybrid work
- Databases
- Continuous improvement
- Relocation assistance
- Sick pay
Quick apply
11d
Marketing Project Coordinator (Part time)
YeoValley —Blagdon
- £25,200 - £30,400 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
Quick apply
13d
Postperson with Driving
Royal Mail Group —Bristol
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Hard FM Service Manager
Rydon —Bristol
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Workshop Supervisor - RTS (Ready to Sell)
BCA —Bristol
- Up to £35,000 a year
- 8 hour shift
- Supervising experience
- Team management
- Quality control
- Employee assistance programme
- Employee discount
Quick apply
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- Continuous improvement
- Conflict management
Quick apply
12d
Team Leader
Serco Group —Bristol
- £32,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Inventory System Lead - Private Hospital
Northwood Hospital —Stoke Gifford
- £27,000 a year
- Full-time
- Hospital
- Analysis skills
- Organisational skills
- Free parking
- Sick pay
Quick apply
7d
Store Manager
Iceland —Bristol
- £38,000 - £45,000 a year
- Full-time
- Retail management
- Leadership
- Employee discount
International Officer
University of the West of England —Frenchay
- £31,236 - £34,610 a year
- Full-time
- Sales
- Customer service
- University
- Annual leave
4d
Delivery Manager
HM Courts & Tribunal Service —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
Deputy Manager Clinical
The Maples Community —Bristol
- £43,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Senior Business Administrator
Artesia Consulting Limited —Bristol
- £31,500 - £35,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
- Flexitime
Quick apply
5d
Team Manager (Nights)
YeoValley —Blagdon
- £44,718.85 a year
- Night shift
- Leadership
- Free parking
Quick apply
Service Desk Manager
Leidos —Bristol
- £41,300 - £53,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
National Account & Export Sales Manager
The Gifted Stationery Company —Bath
- £55,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
9d

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Technical Publications Hub Leader

Oxford Instruments plc -
Bristol

Apply Now

Job details

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Cost management
Stakeholder liaison
Content management systems
Engineering
Project management
Confluence
Technical writing
Editorial workflow management
English
Training & development
Content strategy
Leadership
Team motivation leadership

Full job description

We are excited to announce an opportunity for a Technical Publications and Business Systems Manager to join our team in Severn Beach, Bristol, on a permanent basis. As the manager of the “OI Technical Publications Hub”, you will lead the delivery of technical content authoring services across the Oxford Instruments group. You will need to establish a vision for technical publications at OI, the strategy for delivery, and set the standards needed to deliver consistent technical publications to OI’s customers. Critical to this role is building and maintaining relationships across business units and developing the product expertise of your team.

Key Responsibilities:

Build relationships across the OI group of businesses to manage and deliver a project portfolio.
Ensure projects have clear content plans, timescales, budgets, resource and deliverables.
Deliver projects to plan maintaining high content quality standards and full customer satisfaction.
Be a point of contact for new technical content requests or improvements.
Manage a team of technical authors, based at Severn Beach and adopting a hybrid working style.
Develop and maintain content writing and team operating processes. Publish these on the company’s Business Management System
Maintain high standards of content quality. Drive team adherence to industry standards with a view to enable the team’s competency through certification.
Seek opportunities that grow both the organisation and team’s capabilities for digital content delivery, i.e. embedded help content, video and augmented reality in addition to traditional print methods.
Identify skills gaps and develop training and/or recruitment plans for the team.
Establish a modular content management system with strong version control. Ensure this can integrate this into the business’s existing product lifecycle management (PLM) systems.
Adhere to business regulatory requirements, specifically in the provision of information for compliance, export control and health & safety.
Effectively communicate and manage all priorities and challenges with stakeholders and the team.
Manage internal and external cost drivers i.e. licensing, 3rd party content suppliers or consultants.

Education/Qualifications:

Degree in engineering or technical discipline where English is native language or
Qualification in the English language or literature with a demonstrable technical portfolio

Professional Skills/ Abilities:

Previous technical author experience
Strong team leadership, performance monitoring and coaching skills
Experience working with modern authoring tools such as Madcap Flare, Confluence or Document 360.
Experience working with Adobe FrameMaker
Strong planning, budgeting and resource management skills.
Project management skills are a plus.

Personal Qualities:

Highly self-motivated
Has a keen eye for detail and seeks clarity when needed
Enthusiastic and agile approach to complex tasks
Can embrace ambiguity, extract necessary information and define clear objectives.
Ability to motivate and influence others, including those without direct line management.
Ability to learn new technology and processes quickly.
Ability to convey ideas both technically and as best suited to the audience.

At Oxford Instruments Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics to electric cars and quantum computers.

Benefits:

In addition to a competitive starting salary, Oxford Instruments also offers structured career development opportunities, a good work-life balance, private healthcare, a share incentive plan, 25 days annual leave, half-days on Fridays, a defined contribution Group Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements

Follow us at www.twitter.com/oxinst or www.facebook.com/oxinst

#LI-Hybrid #LI-AC1

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability. We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.

Apply Now

Refine Your Search

service delivery manager jobs in mangotsfield, gls

Technical Publications Hub Leader

Facilities Coordinator (Soft Services)

South West Manager

Events & Hospitality Manager

Centre Support Administrator

Marketing Project Coordinator (Part time)

Postperson with Driving

Hard FM Service Manager

Workshop Supervisor - RTS (Ready to Sell)

Assistant Service Manager

Team Leader

Inventory System Lead - Private Hospital

Store Manager

International Officer

Delivery Manager

Deputy Manager Clinical

Senior Business Administrator

Team Manager (Nights)

Service Desk Manager

National Account & Export Sales Manager

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