1st line support Work, Jobs in Marchington, Sts (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
8d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
15h
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
5d
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Future Focus Community based Mental Health Recovery Worker
Burton & District Mind —Tamworth
- £26,617.50 a year
- Part-time
- Microsoft Office
- Patient care
- In-person
- Annual leave
- Work from home
Quick apply
13d
Group Category Manager
Mortgage Advice Bureau —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
Quick apply
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
People and Culture Administrator (HR)
Mortgage Advice Bureau —Derby
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
Quick apply
7d
Software Developer
Mortgage Advice Bureau —Derby
- Up to £45,000 a year
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Annual leave
- Employee discount
Quick apply
7d
Children's Residential Support Worker
Bracebridge Children Services —Rugeley
- £25,525.00 - £29,350.50 a year
- Full-time
- Driving
- Care plans
- Communication skills
- Free parking
- Paid training
Quick apply
1d
Multi Trade Operative
GreenSquareAccord —Walsall
- £32,500 - £34,500 a year
- Maintenance
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Exams, Data & Privacy Officer
Windsor Academy Trust —Stoke-on-Trent
- £16,865 - £18,320 a year
- Part-time
- School
12d
HR Admin Assistant
Windsor Academy Trust —Newcastle
- £21,758 - £22,810 a year
- Hospitality
- Microsoft Office
- Human resources
11d
Personal Banker - Wolverhampton
State Bank of India (UK) Limited —Wolverhampton
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Basic maths
- Referral programme
Quick apply
Childrens Residential Team Leader
Bracebridge Children Services —Rugeley
- £28,041.00 - £33,367.50 a year
- Full-time
- Organisational skills
- Care plans
- Leadership
- Free parking
- Paid training
Quick apply
1d
Recreation Assistant - Casual - Wirksworth Leisrure Centre
Freedom Leisure —Wirksworth
- Up to £12.71 an hour
- Temporary
- Annual leave
- Flexible schedule
Quick apply
7d
Mortgage Advice Quality Reviewer
Mortgage Advice Bureau —Derby
- Up to £27,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
SHS Family Support Practitioner (School Based)
School-Home Support —Birmingham
- £22,274 - £24,796 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Head Chef
Legends Global (Europe) —Derby
- Hospitality
- Cooking
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year
8 days ago

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

1st line support jobs in marchington, sts

Desktop Support Engineer

2nd Line Support Technician

IT Infrastructure Support Technician

Support Engineer

Future Focus Community based Mental Health Recovery Worker

Group Category Manager

Part time Admin Assistant

People and Culture Administrator (HR)

Software Developer

Children's Residential Support Worker

Multi Trade Operative

Exams, Data & Privacy Officer

HR Admin Assistant

Personal Banker - Wolverhampton

Childrens Residential Team Leader

Recreation Assistant - Casual - Wirksworth Leisrure Centre

Mortgage Advice Quality Reviewer

SHS Family Support Practitioner (School Based)

Casual Premium Host

Head Chef

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