Technical support Work, Jobs in Market Rasen, Lin (with Salaries)

First Line IT Support Analyst
British Garden Centres —Brigg
- Weekend availability
- Windows
- Microsoft Office
- Computer networking
- Free parking
- Employee discount
Quick apply
14d
IT Support Team Leader
LCS IT Solutions Ltd —Lincoln
- £30,000 - £34,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
5d
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
IT Desktop Support
Axiom Technologies —Grimsby
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Advanced ICT Technician
North East Lincolnshire Council —North East Lincolnshire
- £41,771 a year
- Full-time
- Azure
- Café
6d
1st Line Support Technician
Tevalis —Kingston upon Hull
- £28,000 a year
- Weekend availability
- Hospitality
- Software troubleshooting
- In-person
- Free parking
- Employee assistance programme
Quick apply
IT Technician
Ormiston South Parade Academy —Grimsby
- £16,393 - £16,652 a year
- Part-time
- Customer service
- Organisational skills
- School
- Employee discount
14d
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
IT Systems & Support Specialist
Axiom Technologies —Lincoln
- Full-time
- Azure
- Customer service
- Salesforce
Product Support Specialist
The Good Travel Collective —Hessle
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT Support Assistant
GEV Wind Power —Hessle
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Analysis skills
- Free parking
- Annual leave
Quick apply
IT Technician
Ormiston Academies Trust —Grimsby
- £16,393 - £16,652 a year
- Part-time
- Customer service
- Organisational skills
- School
- Employee discount
14d
IT Technician (12 months FTC)
Lincat —Lincoln
- £28,000 a year
- Full-time
- Computer Science
- Analysis skills
- Computer networking
Quick apply
Operations Subject Matter Expert
PLEXSYS —Lincoln
- Full-time
- Microsoft Word
- Microsoft Excel
- Military
Quick apply
Aftersales Technical Support Engineer
Eminox ltd —Gainsborough
- Full-time
- Customer service
- Microsoft Office
- Driving
- Free parking
- Profit sharing
Quick apply
2d
1st Line IT Engineer
Wren —Barton-upon-Humber
- £26,500 - £28,000 a year
- Continuous improvement
- IT
- In-person
- Employee discount
- Gym membership
Quick apply
8d
Level 1 & Level 2 Service Desk Analyst
GBA Group of Companies —Grimsby
- Full-time
- Azure
- Customer service
- Windows
Quick apply
2d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
IT Local Services Specialist Atlantic Islands
Nippon Gases —Immingham

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First Line IT Support Analyst

British Garden Centres -
Brigg

Quick apply

Job details

Full-time
14 days ago

Benefits

Free parking
Company pension
Employee discount

Qualifications

Microsoft Windows Server
Desktop support
Windows
Technical support
Microsoft Office
IT support
Computer networking
IT
Information Technology

Full job description

First Line IT Support Analyst

Location: Brigg Office

Contract Type: Permanent

Hours: 40 Hours Per Week, including some weekends

We are looking for a First Line IT Support Analyst to join our large Garden Centre Group, based at our Northern Head Office in Brigg. Reporting to the IT Manager, the successful candidate will provide day-to-day first line IT support across the business, helping users with hardware, software, printer, EPOS, network and Office 365 related issues.

This role would suit someone with at least one year’s experience in a first line IT support environment who is keen to develop their technical knowledge and gain wider exposure to business IT systems. The ideal candidate will be flexible, proactive and customer-focused, with a positive approach to problem solving and a willingness to support colleagues across multiple sites.

Duties include:

- Provide first line IT support to users across the business, responding to support requests by phone, remotely and in person where required.

- Diagnose and resolve hardware, software, printer and peripheral issues, escalating more complex problems where necessary.

- Set up, configure and maintain PCs, laptops, printers, scanners and other IT equipment for head office and garden centre users.

- Support the setup and maintenance of EPOS equipment, including tills, card terminals, scanners and handheld terminals.

- Carry out basic system administration tasks, including user account setup, password resets, permissions changes and routine housekeeping.

- Assist with the support and maintenance of the business network, helping to troubleshoot connectivity, Wi-Fi and basic infrastructure issues.

- Record, update and manage support tickets accurately, ensuring users are kept informed of progress and resolutions.

- Work with the wider IT team to support rollouts, upgrades, site projects and general improvements to IT services.

- Provide paid weekend support cover on a rota basis once full training has been completed.

Knowledge/experience required:

- A minimum of one year’s experience in a first line IT support, helpdesk or desktop support role.

- Good working knowledge of Windows operating systems, Microsoft Office applications and Office 365 administration.

- Experience setting up, configuring and troubleshooting PCs, laptops, printers, scanners and other common IT equipment.

- Basic understanding of networking, including Wi-Fi, IP addressing, connectivity issues and network hardware.

- Confident troubleshooting general IT issues, identifying root causes and providing clear, practical solutions to users.

- Experience supporting EPOS systems, tills, card terminals or handheld devices would be advantageous.

- Familiarity with ticketing systems and the importance of accurate call logging, prioritisation and user communication.

Personal Attributes:

- Motivated, enthusiastic and keen to develop technical knowledge within a busy IT support environment.

- Confident communicator with the ability to explain technical issues clearly to non-technical users.

- Able to work independently with minimal supervision, managing workload effectively and escalating issues when appropriate.

- Proactive and solutions-focused, with the initiative to investigate problems and identify practical improvements.

- A strong team player who is approachable, reliable and committed to providing a high standard of customer service.

What we offer:

We offer a competitive salary and benefits including pension contributions, up to 28 days’ holiday and staff discounts across all our brands including the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.

To apply:

Please send in your CV and cover letter to: Jackie Argent – IT Operations Support – [email protected]

Applications close – 14th July 2026

Job Type: Full-time

Benefits:

Employee discount
Free parking

Experience:

Technical support: 1 year (preferred)
Basic networking: 1 year (preferred)
general IT trouble shooting: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in market rasen, lin

First Line IT Support Analyst

IT Support Team Leader

Customer IT Support Manager

IT Desktop Support

Advanced ICT Technician

1st Line Support Technician

IT Technician

1st Line Support Engineer

IT Systems & Support Specialist

Product Support Specialist

IT Support Assistant

IT Technician

IT Technician (12 months FTC)

Operations Subject Matter Expert

Aftersales Technical Support Engineer

1st Line IT Engineer

Level 1 & Level 2 Service Desk Analyst

1st Line Support Engineer – Layer8

IT Desktop Engineer

IT Local Services Specialist Atlantic Islands

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