Guest service Work, Jobs in Mayfield, Dby (with Salaries)

Operations Executive - Escorted Tours
Riviera Travel —Burton-On-Trent
- £27,500 - £29,200 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
5d
Bar and Waiting Staff
Marston's Pubs —Ashbourne
- Up to £12.71 an hour
- Bar
- IT
Quick apply
8d
Wedding and Events Manager
Longbow Bars & Restaurants Ltd - The Maynard, Grindleford —Grindleford
- Up to £35,500 a year
- Part-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Shuttle Bus Steward for LIV GOLF
Big Green Coach —Uttoxeter
- £14.24 an hour
- Part-time
- Annual leave
Quick apply
3d
Golf Operations Assistant
JCB Golf and Country Club —Rocester
- Full-time
- Communication skills
- Gym membership
Quick apply
Welcome & Service Team Member
National Trust —Derby
- £13.25 an hour
- Weekend availability
- Customer service
- Driving
- Free parking
- Employee assistance programme
6h
Golf Operations Assistant
JCB —Rocester
- Full-time
- Communication skills
- Gym membership
Nights - Team Member
Premier Inn —Uttoxeter
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Events Co-ordinator
Lockside at Greenway Hall —Stoke-on-Trent
- £28,000 - £31,500 a year
- Full-time
- Hospitality
- Bar
- Organisational skills
- Free parking
- Employee discount
Quick apply
Event staff
The Combined Services Provider —Stoke-on-Trent
- £14.25 an hour
- Part-time
- Customer service
- Driving
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Trainee Wedding & Event Co Ordinator
Alrewas Hayes —Alrewas
- £25,500 - £32,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Case management
Quick apply
18h
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
13d
Group, Conference and Events Sales Executive
Hilton —Derby
- Full-time
- Hotel
- Travel
Golf Academy Assistant
JCB —Rocester
- Weekend availability
- IT
- Gym membership
Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £35,000 a year
- Weekend availability
- First Aid Certification
- In-person
- Leadership
- Gym membership
Quick apply
1d
Spa Reception Supervisor
Moddershall Oaks Country Spa Retreat —Stone
- £13.52 an hour
- Part-time
- Customer service
- Hotel
- Driving
- Free parking
- Employee discount
Quick apply
Front of House
Longbow Bars & Restaurants Ltd - The Charleston, Bakewell —Bakewell
- Up to £13 an hour
- Part-time
- In-person
- Employee discount
Quick apply
3d
Till Operator, Pride Park Stadium
Delaware North —Derby
- £15.07 an hour
- Weekend availability
- No experience needed
- No degree
- IT
Cleaner
Marston's Pubs —Ashbourne
- Up to £12.71 an hour
Quick apply
8d
Room Attendant
The Elite Venue Selection —Tideswell
- Weekend availability
- Hotel
- In-person
- Communication skills
- Employee discount
- Referral programme
Quick apply
5d

I want to receive the latest job alerts for guest service in mayfield, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Executive - Escorted Tours

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
£27,500 - £29,200 a year
5 days ago

Benefits

Company pension
Work from home
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
Logistics
Organisational skills

Full job description

Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.

About the role
As an Operations Executive, you'll be at the heart of bringing unforgettable holidays to life. From co-ordinating the logistics behind our tours and building relationships with suppliers across the globe, to supporting Tour Managers and ensuring every guest enjoys a seamless travel experience, no two days are the same. You'll be a natural problem solver, confidently handling last minute changes and unexpected challenges while keeping customer experience front and centre. This is a fast paced, hands on role where you'll play a vital part in creating exceptional holiday experiences our guests will remember for years to come.

Key Responsibilities:

Holiday Operation

Own all logistics of holiday packages, prioritising guest experience.
Produce precise tour documentation for suppliers and Cruise Directors.
Build strong relationships with suppliers and Cruise Directors.
Efficiently manage late changes, keeping all suppliers informed.
Deliver real-time support to guests and tour managers.
Effectively resolve holiday disruptions.
Actively support in crisis management and 24 hours on call support
Manage transport and accommodation logistics, keeping suppliers informed.
Maintain professionalism to ensure an exceptional guest experience.
Conduct product familiarisation trips to evaluate and enhance tour quality.
Offer feedback and recommendations for product improvements based on operational insights.
Monitor and communicate FCDO updates impacting tours.
Collaborate cross-departmentally, upholding Riviera Values.

Supplier Management

Accurately manage invoicing and reconciliation.
Maintain financial records and support budget tracking.

Content & Documentation

Develop and update operational content for internal and external use.
Ensure clarity and accuracy in guest documentation.

Skills & Experience

Excellent communication across departments, with guests, suppliers and Cruise Directors
Languages preferred but not essential.
Strong organisational and multitasking skills.
Proven experience in customer service or travel operations.
Proficient in Microsoft Excel and Office applications
Calm under pressure with effective problem-solving skills.

What We Offer Salary: £27,500 per year, rising to £29,200 after successful completion of 6-month period. We believe in rewarding our team with great benefits and opportunities for growth:

Hybrid working – flexibility to work from home and the office.
Annual bonus scheme – on-target bonus opportunity of 7.5%.
27 days holiday + bank holidays (with holiday buy and flexible bank holidays).
Career development – access to Learnerbly and clear career pathways.
Employee discounts – on our award-winning holidays for you, friends, and family.
Wellbeing support – Employee Assistance Programme, virtual dentist via Toothfairy app.
Perks & savings – BenefitHub discounts, gym membership, cycle-to-work scheme.
Financial security – pension scheme and life assurance.

This is37.5 hours per week on a shift pattern between 7am–7pm Monday to Friday. You will also be required toparticipate in an on call rota, providing backup support to the Night Duty Officer from 7:00pm to 7:00am for approximately 1 week in every 20 weeks.

Why Riviera Travel?
We’re passionate about creating remarkable holiday experiences and delivering exceptional service. With multiple industry awards and a reputation for excellence, we offer a supportive, friendly environment where your career can thrive.
Ready to make a difference in travel? Apply today and start your journey with Riviera Travel!

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in mayfield, dby

Operations Executive - Escorted Tours

Bar and Waiting Staff

Wedding and Events Manager

Shuttle Bus Steward for LIV GOLF

Golf Operations Assistant

Welcome & Service Team Member

Golf Operations Assistant

Nights - Team Member

Events Co-ordinator

Event staff

Trainee Wedding & Event Co Ordinator

Administration Assistant

Group, Conference and Events Sales Executive

Golf Academy Assistant

Operations Manager

Spa Reception Supervisor

Front of House

Till Operator, Pride Park Stadium

Cleaner

Room Attendant

I want to receive the latest job alerts for guest service in mayfield, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected