Records manager Work, Jobs in Middlesbrough, Eng (with Salaries)

NHS 111 Health Advisor
Practice Plus Group IUC —Stockton-On-Tees
- £12.71 - £16.33 an hour
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
11d
Curriculum Manager
Novus —Stockton-on-Tees
- £38,883.52 - £47,525.92 a year
- Full-time
- Computer literacy
- Education
- Organisational skills
- Annual leave
- Employee assistance programme
Aircraft Operations Agent (Part-Time)
Willis Aviation —Darlington
- 12 hour shift
- Customer service
- Organisational skills
- Computer skills
Quick apply
Work Experience Coordinator
Education Training Collective —Stockton-On-Tees
- £26,184.89 - £30,442.70 a year
- Monday to Friday
- Hybrid work
- Databases
- Communication skills
- Free parking
- Annual leave
14d
Tenancy Sustainment Officer
Allium Housing CIC —Hartlepool
- From £26,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Quick apply
Facilities Manager
Praxis Facilities Management —Middlesbrough
- £35,000 - £40,000 a year
- Full-time
- Front desk
- Budgeting
Quick apply
Animal Care Assistant
RSPCA —Middlesbrough
- Weekend availability
- Cleaning
- Communication skills
Trainee Hire Controller
Wernick Hire —Stockton-on-Tees
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
Business Development Advisor
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- CRM software
- Writing skills
- Business development
- Free parking
- Employee discount
Quick apply
Accounts and Returns Administrator
Ultralight Outdoor Gear Ltd —Billingham
- From £28,726 a year
- Full-time
- Microsoft Excel
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
People Officer
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £28,392 - £39,043 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Analysis skills
15h
Office Manager
Joseph Gallagher Limited —Redcar
- Human resources
- Contracts
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
Assistant Manager - Yarm
Hays Travel —Yarm
- Full-time
- Training & development
- Time management
- Annual leave
- Employee discount
5d
Lifecycle Co-ordinator
OCS Group —Stockton-on-Tees
- Monday to Friday
- Electrical experience
20h
Logistics Manager
Lionweld Kennedy —Middlesbrough
- Full-time
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Credit Controller
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
Logistics Team Member
EMR Group —Middlesbrough
- Full-time
- Forklift
- Warehouse experience
- Annual leave
Quick apply
8d
Technical Coordinator
Warburtons —Stockton-on-Tees
- £35,000 a year
- Full-time
- Bakery
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
8d
RISE Adviser - North East - Secondary adviser
Department for Education —Darlington
- £600 a day
- Part-time
- Presentation skills
- Travel
- Leadership

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NHS 111 Health Advisor

Practice Plus Group IUC -
Stockton-On-Tees

Apply Now

Job details

Permanent
£12.71 - £16.33 an hour
11 days ago

Benefits

Paid training
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Care record keeping
Clinical record keeping
Computer literacy
GCSE
Case note recording
Organisational skills
Computer skills
Phone triage
Patient record updating

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE EVERY TIME

Ready to take the next step in your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you.

In this role, you will be at the forefront of helping people in need, guiding them through critical decisions with care and professionalism. You will triage a variety of calls, provide accurate assessments, and offer non-clinical advice using the NHS Pathways System.

To gain a better insight into the role, please click on the link to watch a video of a what a typical call might be like - simulation call

Employee Wellbeing and Benefits

At Practice Plus Group, we value and invest in our team. Here are some of the amazing benefits you’ll enjoy when you join us:

33 days annual leave, increasing with service up to 36 days per year (including bank holidays) to help you recharge.
Paid training and continuous learning opportunities to grow your career.
Competitive pension scheme with Scottish Widows or the Peoples Pension.
Salary Finance: Access to salary advances, loans, and government benefits.
Discounts & Perks: Enjoy exclusive discounts, including Blue Light Card, Costco membership, and more!
Cycle to Work Scheme, Eye Care Vouchers, and Holiday Sell-Back options for your convenience.
Wellbeing Support: Free 24/7 counselling and advice helpline, including free premium access to Headspace to support mental wellbeing.

Plus, we offer a range of additional benefits to enhance your lifestyle and wellbeing. For more details on our full benefits package, click here

Pay Rates

£12.71 per hour (7am-11pm)

£15.78 per hour (11pm-7am)

Enhanced rate of £16.33 per hour when working between Friday 18:00 to Monday 7:00am.

Please note that the weekend rate is a none contractual incentive for working unsociable hours and you will be paid £12.71 during your training.

Working Hours

We have a selection of different shift patterns to offer that is based on 24-37.5 hours per week.

Please note that this role cannot be worked remotely, and you must be able to attend shifts in our 111- contact centre: Cavendish House, Teesdale Business Park, Stockton-on-Tees, TS17 6QY.

Training and Development:

We offer extensive, fully paid training to equip you with the skills to become a qualified Health Advisor and learn the advanced NHS 111 triage tool.

Schedule:

Monday 7th September (Monday- Friday, 09:30am – 5pm for 4 weeks)

Monday 5th October (Monday- Friday, 09:30am – 5pm for 4 weeks)

It is essential that you can commit to the training every day
You will be required to complete assessments and call audits throughout the training process. Successfully passing these is necessary to remain in the role. If you fail to pass after your second attempt, you will no longer be able to continue with the position.
After training, you will receive ongoing support to ensure you’re ready to be signed off as a fully accredited Pathways Health Advisor.

Please click here for further information: NHS 111 Health Advisor Journey

What you'll be doing

As a fully trained Health Advisor, no day is the same. You will be using the NHS 111Pathways system to assess patients over the phone and direct them to the most appropriate care. Although we are a non-emergency service, you may also need to deal with emergency calls from time to time and to arrange for 999 services if required. You will receive full support from your team and managers.

Some of your responsibilities will be:

Initial Contact: You will be the first point of contact for patients, providing time-critical advice.
Triage Calls: You’ll assess and prioritise a wide range of calls based on urgency.
Using NHS Pathways System: Ensuring safe and effective assessments by using the NHS Pathways system to guide decisions.
Non-clinical Advice: Provide guidance to patients regarding their symptoms and next steps in their care.
Accurate Documentation: Ensure accurate, clear, and detailed records of all calls for continuity of care.

What we’ll look for in you

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

We are seeking professionals who have:

Emotional Resilience: Ability to manage difficult or distressed patients, especially in high-pressure situations.
Clear Communication: Ability to explain medical instructions and guidance in an easy-to-understand manner.
Decision-Making: Good judgment skills to assess patient conditions and provide accurate advice.
Attention to Detail: Meticulous in documenting and ensuring accurate patient information is provided.
Organizational Skills: Capable of managing multiple cases and prioritizing urgent calls.
IT Skills: Comfortable using computer systems and software, with the ability to quickly adapt to new tools and technologies
GCSE/Functional Skills English and Maths (or equivalent).

Apply Now

Refine Your Search

records manager jobs in middlesbrough, eng

NHS 111 Health Advisor

Curriculum Manager

Aircraft Operations Agent (Part-Time)

Work Experience Coordinator

Tenancy Sustainment Officer

Facilities Manager

Animal Care Assistant

Trainee Hire Controller

Business Development Advisor

Accounts and Returns Administrator

People Officer

Office Manager

Policy Adviser- Universal Credit

Assistant Manager - Yarm

Lifecycle Co-ordinator

Logistics Manager

Credit Controller

Logistics Team Member

Technical Coordinator

RISE Adviser - North East - Secondary adviser

I want to receive the latest job alerts for records manager in middlesbrough, eng

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