Coordinator, crossways nursing home Work, Jobs in Milton Keynes, Eng (with Salaries)

Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
7h
Care Coordinator
PrimaryCareCareers —Milton Keynes
- Up to £29,250 a year
- Microsoft Office
- Administrative experience
- Organisational skills
Facilities, Purchasing and H&S Co-ordinator
DHL —Milton Keynes
- £35,000 a year
- Free parking
- Annual leave
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
14d
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
Partnership Support Coordinator
Northamptonshire Children's Trust —Northampton
- £41,435 - £45,775 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
3d
Project Coordinator
Celestra Ltd —Milton Keynes
- Up to £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Employee assistance programme
Activities Coordinator
My Homecare MK —Bletchley
- £14 - £15 an hour
- Part-time
- English
- Microsoft Office
- First Aid Certification
Quick apply
14d
Operations Coordinator
Bicester Motion —Bicester
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
4h
T-Level Placement Coordinator
Northampton College —Northampton
- £26,830 - £29,654 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Logistics Coordinator
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
6d
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Microsoft Office
- Care plans
- Annual leave
- Referral programme
14d
Resident Engagement Coordinator
Innovus —Bedford
- Up to £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Nurse (Nights), Crossways Nursing Home
Contemplation Homes —Bedford
- £21.50 an hour
- Full-time
- Anatomy knowledge
- Medication administration
- Nursing home
- Referral programme
Quick apply
9d
Reservations & Meeting Room Coordinator
Portico Corporate Reception Management —Milton Keynes
- £14,173 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Life insurance
Quick apply
6d
Targeted Interventions Coordinator
Change Grow Live —Buckinghamshire
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
Client Coordinator
Gud Ideas —Milton Keynes
- £24,420 - £25,000 a year
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Free parking
- Sick pay
Quick apply
Group People Development Coordinator
Kier Group —Rushden
- Part-time
- Hybrid work
- Travel
- Flexible schedule
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Production Coordinator
RWS Global —Milton Keynes
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d

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Intelligence and Incident Response Co-ordinator

Wilson James -
Milton Keynes

Apply Now

Job details

Full-time
£14.58 an hour
7 hours ago

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Incident management
Customer service
Business processes
Microsoft Office
Human resources
SIA
IT
Communication skills

Full job description

Intelligence and Incident Response Co-ordinator

Permanent
Location: Milton Keynes
Hours: Monday to Friday, 08:00 - 17:00, plus one Saturday every 3 weeks. Participation in an out-of-hours on-call rota will be required.
Pay: £14.58 ph

We are seeking an Intelligence and Incident Response Co-ordinator to join our industry-leading Security Operations Centre (SOC), supporting Santander's Head Office and Retail Estates.

This is an excellent opportunity for someone looking to build a career within the Security and Intelligence sector. Working as part of a specialist Command Centre team, you will play a critical role in monitoring security systems, responding to incidents, managing escalations, and supporting colleagues across the Santander estate.

The successful candidate will be analytical, customer-focused, and able to remain calm under pressure. You will have a proactive approach to incident management, excellent communication skills, and a commitment to delivering exceptional service while maintaining compliance with all operational procedures and regulatory requirements.

About the Role:

Monitor, assess, and manage alarm activations and security incidents across Santander Head Office and Retail Estates.
Act as the first point of contact for all internal and external incident escalations, ensuring prompt and effective resolution.
Respond to alarms, customer calls, and incident notifications within agreed service level targets and performance standards.
Work closely with Santander Security Management and key stakeholders to coordinate effective incident response and operational support.
Produce accurate, detailed, and timely incident reports, maintaining comprehensive records of all actions taken.
Provide professional support and guidance to branch colleagues affected by security-related incidents, including robbery, workplace violence, and other critical events.
Liaise with third-party suppliers and service providers to resolve operational issues and ensure continuity of service.
Contribute to continuous improvement initiatives, team problem-solving activities, and the enhancement of security and incident response processes.

Why Join Us?

Annual leave entitlement of 5.6 weeks
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities – many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:

Previous experience in incident management, security operations, control room, customer service, or call centre environments.
Strong customer service skills with the ability to support colleagues and stakeholders during sensitive or high-pressure situations.
Excellent verbal and written communication skills, including the ability to produce clear and concise incident reports.
Proficiency in Microsoft Office applications and strong general IT skills.
Proven ability to analyse information and data to support effective decision-making and incident resolution.
Ability to think clearly, remain calm, and respond effectively during emergencies or under pressure.
Strong team-working skills with the ability to build effective relationships across multiple departments and stakeholders.
Reliable, professional, and highly organised, demonstrating excellent attendance, punctuality, and personal presentation standards.

Desirable Criteria

Previous experience within a Security Operations Centre (SOC) or intelligence-led environment.
CCTV SIA Licence (training and support may be provided for the right candidate).
Experience of process improvement, innovation, or operational change initiatives.
HR or employee welfare support experience.

Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Apply Now

Refine Your Search

coordinator, crossways nursing home jobs in milton keynes, eng

Intelligence and Incident Response Co-ordinator

Care Coordinator

Facilities, Purchasing and H&S Co-ordinator

Client Services Coordinator - Temporary

Client Care Coordinator (FTC)

Partnership Support Coordinator

Project Coordinator

Activities Coordinator

Operations Coordinator

T-Level Placement Coordinator

Logistics Coordinator

Care & Compliance Coordinator

Resident Engagement Coordinator

Nurse (Nights), Crossways Nursing Home

Reservations & Meeting Room Coordinator

Targeted Interventions Coordinator

Client Coordinator

Group People Development Coordinator

Sales Administrator/Coordinator

Production Coordinator

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